Bacall's

Review summary

1. S

   Shannon

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely delicious, excellent service, and (in late November) a festive ambience.
   

   Is this helpful?

   Report
2. R

   Robin

   Philadelphia

   19 reviews

   vip
   5.0

   19 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   First time at Bacall’s - low expectations as theater district dining is notoriously mediocre. Food was outstanding - everything coming out of the kitchen looked great - and was delicious. Drink service a little slow, but our server recovered with plenty of time pre-theater. Christmas decor over-the-top, but perhaps that’s the grinch in me. We will go back for sure!
   

   Is this helpful?

   Report
3. D

   Dawn

   New York City

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Excellent atmosphere for a holiday dinner while being touristy in NYC.
   

   Is this helpful?

   Report
4. R

   ROBERT

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great meal & drinks. Had a show to go to. They don’t rush you out the door. And SO FESTIVE FOR HOLIDAYS
   

   Is this helpful?

   Report
5. M

   Marlena

   Greater Boston

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing and loved the atmosphere. We came to dinner last night and then brunch today!!
   

   Is this helpful?

   Report
6. I

   Isabel

   Tampa

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   It was beautifully decorated for Christmas. The service was great.
   

   Is this helpful?

   Report
7. C

   Ciara

   Los Angeles

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous!! Nothing bad about this experience! The food was phenomenal and the vibe of the restaurant was so perfect for this time of year! Made a reservation walked in and was seated immediately! Definitely will be visiting again! Highly recommend the steak frites, the pollo Montallo and the creamed spinach! What a great night!
   

   • 

   Is this helpful?

   Report
8. J

   Jason

   Denver

   3 reviews

   1.0

   3 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   After waiting for our food for over an hour, we had to leave to catch our show. The waiter never checked in to tell us that the kitchen was running behind or offer alternatives. He just didn’t come back after taking our order. The food arrived as we were walking out, so we took it to go. Overall, a terrible experience.
   

   Is this helpful?

   Report
9. N

   Nicole

   New York City

   13 reviews

   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was wonderful, the food was delicious, the Christmas decorations were amazing!
   

   Is this helpful?

   Report
10. C

    Catherine

    Hertfordshire

    1 review

    3.0

    1 review

    Dined on 18 November 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    The steaks come out very undercooked. We had both asked for medium rare; but were both more blue/rare and one was sent back. Ordered a side of broccolini, but were given a bowl of beans, not being told they had ran out, if we knew, we wouldn’t have had them because we already had beans on our plate. Drinks and food were good and reasonably priced.
    

    Bacall'sResponded 7 days ago

    Hey, Thank you for taking the time to share your experience at Bacall's. We're sorry to hear that we didn't meet your expectations, especially with the steak service. We always aim to deliver a great experience, and we regret that we missed the mark. We're glad to hear that you enjoyed our food and drinks, and we'll certainly take your feedback into account. We appreciate your understanding and patience, and we hope to have the opportunity to serve you again and provide a better dining experience. Best regards, The Management Team
    

    Is this helpful?

    Report