Bacchanal Buffet - Caesars Palace Las Vegas

Review summary

1. C

   Casey

   Mississippi

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   It is definitely buffet. That means some items are good. Some are ok. Good-carving station. The prime rib, brisket, meats in general stand out. Crab legs are just ok. There is a time limit. Still a long line waiting for crab. Better system is needed. Some crackers over steamed making them hard to separate meat from shell and in an accomplished crab meat extractor. Mexican is ho hum with exception of birria which is good. Desserts are ok. Salads are wilted and not great. The seating area pedestrian. It’s a buffet. As those go it’s ok. I stuck mainly with protein. Enjoyed but unlikely to return.
   

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2. a

   andy

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, crazy price! But you probably lost even more money gambling. That said -- given the price you charge, how about some live music for diners? As I see that's an option in the comments section here
   

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3. J

   Jordan

   Las Vegas

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   I was very disappointed with the service. The food was not great like it used to be. It was very average. I will not be coming to this buffet again. I was so disappointed. I spent $247 to get average service. The turkey dinner was terrible. That’s what I went there for for Thanksgiving.
   

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4. J

   Juventino

   Las Vegas

   6 reviews

   1.0

   6 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   We made a reservation for 6 PM and arrived at 5:45 PM, as recommended. Despite this, we ended up waiting over an hour. While we understand delays, the issue was that several groups who arrived last minute were seated before us. When we brought it up to the hostess, she rudely explained that they were “maximizing capacity.” Essentially, because our group had 5 people instead of 6, we were pushed aside to accommodate larger groups. This made no sense, especially since we had already been charged. Watching three groups of 6 get seated ahead of us was incredibly frustrating. Unfortunately, my last time attending. The that’s not even mentioning the service and food.
   

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5. H

   Hanish

   Milwaukee

   3 reviews

   vip
   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 2

   Not to remember an experience, maybe food could have been better
   

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6. S

   Shryl

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow, what a meal! Everything I ate was delicious, well prepared and served at the correct temperature. The waiters and waitresses were very amiable and helpful. I have never had such a large variety of food where every genre of food was so well prepared. Great Thanksgiving meal..
   

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7. S

   Sierra

   San Antonio

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   I wouldn’t considered this the best buffet we’ve ever been to. It it large? Sure, but it’s basically quantity over quality here. For the pricing I would expect service to be top tier and it wasn’t. To star out, the table was not cleaned properly that we were sat at. Underneath the lip of the table was a dark purple custard all along the edge, and when our child slid into the booth it’s got all over his dress shirt.. staining it… we waited about 20mins before a server got to our table to assist with cleaning it and getting some water to get off the substance. After finally getting to go out to the buffets which are full of line(which is fine), we were done with our first plates but didn’t have room for additional plates so we waited for them to get cleared out. Apparently the server we originally had was done for the day and didn’t tell us bye. We had to find server walking by to get plates clean. The new server didn’t want to serve us since we weren’t her original table. How is that our fault we were sat at a shift change? We were maybe on our second plate when the serve said our 90mins was up and we had to leave.. when booking his reservation the time quoted is 2 hours in my email and half of the “90 mins” was spent waiting on servers. When we mentioned not being told the time had been shorted the new server Ramona walked away and just send a manager our way to tell us we needed to leave. He was a shorter bald gentleman. There wasn’t any apologies for the lack of service we had already received and he was extremely rude with no empathy toward the situation. We spent $700 to dine as a family which we were happy to do until we realized this establishment doesn’t care what your are spending and how your experience is. The want your money then want you out.
   

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8. R

   Richard

   Las Vegas

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Upon our arrival we checked in an hour early because of the expected wait. We were given 90 minutes to eat our thanksgiving meal. The food stations were not labeled or arranged in a sensible manner. There were also no restaurant personnel providing traffic control at the stations. This resulted in everyone wasting time waiting to just look at the available options. Plus people were cutting in line with the excuse of “I only want to grab just one of these”. To make matters worse, people were eating with their hands, licking their fingers, then grabbing the utensils to grab food. If a viral bug starts from this place I wouldn’t be surprised. The Chinese ribs, duck, and beef tasted old and dry. The traditional thanksgiving food items were disappointing. The turkey was dry and unappealing. The pork bruschetta was crunchy and had a peculiar sour taste. The brisket had too much fat making it greasy and salty. The prime rib was good however the two guys serving the brisket and prime rib were rude and simply put “a$$ holes”. The green beans and brussel sprouts were under cooked making them taste bitter. The dessert area was disappointing because it was out of several items. Sad part of this story is that I have eaten here before and I know how good it can be. This is the reason I am very disappointed about how they presented and prepared this Thanksgiving buffet. I paid over $300 for 3 people. The quality and service Ceasars provided was not only disappointing but embarrassingly third rate. The atmosphere and vibes from the supervisors working the floor felt chaotic and stressful. They appeared to be overwhelmed by the volume of people inside. I can’t understand why because reservations were needed so they had control of the volume coming in and they should of had the food stations fully stocked and organized. I would not recommend the Thanksgiving buffet here to anyone. I hope we don’t catch anything from the dirty utensils covered in other people’s saliva.
   

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9. D

   DONNA

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutly excellent! Highly recommend. Great food, lots to choose from. Very organized with fresh, hot food.
   

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10. P

    Polly

    Atlanta Metro

    2 reviews

    3.0

    2 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3

    The food was good but not worth the price! We likely won’t return unless the price is lowered significantly. It’s not that good!
    

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