Bar Louie - Round Rock

Review summary

1. C

   Christy

   VIP

   Austin

   36 reviews

   5.0

   36 reviews

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great time with band Dysfunction junction. We ate dinner and food great but seems they needed more help for big crowd. Our server handle everything great but seems so many people came it was hard to keep up. We will be back.,. We love a great time at Bar Louie:)
   

   Bar Louie - Round RockResponded 3 days ago

   Thanks for the feedback, Christy! We're thrilled to hear that you had a great time at Bar Louie - Round Rock. It's always a pleasure to accommodate our guests with our food and service. We apologize if the size of our crowd affected your experience. We're continuously working on improving our service to ensure all our guests have a seamless experience. We're looking forward to serving you again soon!
   

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2. E

   Eric

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Happy Hour and their specials are amazing. We love Bar Louie!!!
   

   Bar Louie - Round RockResponded 3 days ago

   Wonderful!! Thank you for sharing! It was a pleasure yo serve you! :)
   

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3. A

   Alysha

   VIP

   San Francisco

   1 review

   1.0

   1 review

   Dined on 6 February 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   Had a reservation for 20 people yesterday for a work dinner and while our waiter was great I would HIGHLY recommend NEVER patronizing this establishment. While our apps came out timely, 2 people in our party did not receive their entrees until everyone else was essentially done eating (40+ minutes after ordering). When I asked the waiter if there was a mixup with their entrees I was told something happened in the kitchen and the Manager was in there making the food…no problem, things happen. What is absolutely unacceptable is that the Manager brings out 1 plate and said nothing more than “check if it’s cooked right”. I pointed out that we still were missing the other person’s entree and she said it was coming. NO APOLOGY FOR THE DELAY or appearance, indication, etc of wanting to make it right or even caring about the incident. I stated I did not feel I should have to pay for those entrees because of the extreme delay. The Manager said “I discounted it” and walked off. The bill was over $500 pre-tip. Regardless of having to pay for any portion of their entrees a simple genuine apology would have gone a long way. The waiter was super apologetic and I assured him it was not his fault. Again I’ll state AVOID AVOID AVOID.
   

   Bar Louie - Round RockResponded 3 days ago

   Hello Alysha - Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience and the delays with your party's entrees. We strive to provide exceptional service and it’s clear we fell short during your visit. I have sent an email to you which will allow me to look into your visit further. Sincerely, Lori
   

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4. L

   Lynne

   VIP

   Austin

   50 reviews

   5.0

   50 reviews

   Dined on 28 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As usual, excellent burger for a great price on Tuesday night.
   

   Bar Louie - Round RockResponded 3 days ago

   Hello Lynne, Thank you for your continued patronage and for choosing Bar Louie - Round Rock. We're thrilled to know that you enjoyed our burgers and found them to be of great value. We always strive to provide excellent food and service, and your feedback lets us know we're on the right track. We look forward to serving you again on your next visit!
   

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5. L

   Lynne

   VIP

   Austin

   50 reviews

   5.0

   50 reviews

   Dined on 8 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistently good, fast and you can't beat $8 burger night on Tuesday
   

   Bar Louie - Round RockResponded 3 days ago

   Hello Lynne, Thank you for your kind words and for being a loyal customer. We're thrilled to hear that you consistently enjoy your dining experiences at Bar Louie - Round Rock! We're especially delighted to know that you enjoyed our $8 burger night. We strive to provide top-notch food and service, and your feedback is a testament to our efforts. We look forward to serving you again soon!
   

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6. C

   Cynthia

   Austin

   1 review

   5.0

   1 review

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our experience at Bar Louie in Round Rock.
   

   Bar Louie - Round RockResponded 3 days ago

   Hello Cynthia, We're thrilled to hear that you had a wonderful time and that you found our food, service, and value to be top-notch! It's always our goal to make every visit a memorable one for our guests. We appreciate your high ratings and your kind words. We can't wait to welcome you back for another delightful experience.
   

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7. D

   Daren

   Austin

   29 reviews

   3.0

   29 reviews

   Dined on 30 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Hard to read menu when not in a good lighted part of restaurant. We ordered our drinks and food at same time. It wasn't that busy yet we got our drinks right after getting our food. Decent value/food for the place. Their best option is Tuesdays on burger night.
   

   Bar Louie - Round RockResponded 3 days ago

   Thanks for the review, Daren. We're glad to hear that you found our place decent and our food decent value. We apologize for the mix-up with the lighting and your wait time. We're always looking for ways to improve our customer experience. We'll definitely take your feedback into account. We hope to see you again soon, and promise a better experience next time.
   

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8. D

   Denise

   Austin

   2 reviews

   4.0

   2 reviews

   Dined on 11 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   The noise level from the televisions and music was so high, my husband and I had to speak right into each other’s ears to hear one another. A big blight on an otherwise stellar experience.
   

   Bar Louie - Round RockResponded 3 days ago

   Hello DeniseN, We're glad to hear that you enjoyed your experience, and that our food and service met your expectations! We're sorry to hear that the noise level affected your experience negatively. We always strive to create a comfortable atmosphere for our guests, and we appreciate your feedback on this matter. We hope to have the opportunity to serve you again soon.
   

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9. M

   Mark

   Austin

   4 reviews

   5.0

   4 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Bar Louie never fails. A really great place. Not a bunch of young people is a plus. (Although it would be great if they could keep the 5 year olds off the dance floor, lol).
   

   Bar Louie - Round RockResponded 3 days ago

   Thanks for the feedback, Mark! We're thrilled to hear that you enjoyed your experience. We do our best to cater to all ages and preferences, and we'll certainly take your suggestion into consideration. We look forward to serving you again soon!
   

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10. A

    Alan

    Washington DC

    79 reviews

    5.0

    79 reviews

    Dined on 26 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    We went early on a Saturday night with our three grandchildren. Food was enjoyed by everyone one. Serra's great. We will be back on our next bistro Round Rock.
    

    Bar Louie - Round RockResponded 3 days ago

    Thanks for visiting us, BigAl! We're thrilled to hear that you and your grandchildren enjoyed our food and service. It's always our pleasure to accommodate such special occasions. We're looking forward to your next visit to Bar Louie - Round Rock. See you soon!
    

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