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Basil Thai Cuisine - Uptown Charlotte, Charlotte, NC

Basil Thai Cuisine - Uptown Charlotte

4.7
4.7
89 Reviews
$31 to $50
Thai

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2 people
19:00
Booked 2 times today
  • Neighbourhood gem
  • Good for groups
  • Good for business meals
We invite you to celebrate refined Thai cuisine and an invigorating dining experience in the heart of Charleston, Mt Pleasant and Columbia, SC and Charlotte, NC.

Basil is the realization of the lifelong dream of Henry and Chai Eang, brothers who immigrated to the United States from turbulent 1970s Cambodia. From speaking not a word of English, to creating award-winning dining experiences throughout the Carolinas, the duo has married hard work with passion to bring authentic Thai cuisine to their new home.

Since opening the first Basil in Charleston to rave reviews, several trendy locations have followed over the last dozen years. Basil’s infectious atmosphere centers around a dynamic kitchen as the sound of heat to metal, blade to board and liquid to flame resonate throughout the restaurant. Each space stylishly appointed to reflect the culture and energy of the noteworthy Southern cities they inhabit.

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Thai, Asian
  • Hours of Operation
    Mon–Fri 11:30 am–2:00 pm Mon–Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm
  • Phone number
    (704) 332-7212
  • Dress code
    Business Casual

What 89 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7
4.7 based on recent ratings
  • 4.6Food
  • 4.6Service
  • 4.5Ambience
  • 4.5Value

NoiseModerate

Diners' Choice Awards

  • Charlotte

    Good for groups

  • Charlotte

    Healthy

  • Charlotte

    Good for groups

  • Charlotte

    Healthy

Review summary

AI-generated from verified diner reviews
Basil Thai Cuisine in Uptown Charlotte offers a delightful dining experience with "fantastic food" and "excellent service." Guests rave about the pad Thai, curries, and basil duck, all served quickly by attentive staff. The ambiance is cozy and ideal for both business lunches and casual hangouts.

89 Reviews
  1. Shoshanna

    Greensboro

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good food, good atmosphere, good prices!!!! We love coming here and make a point to eat here every time we come to Charlotte.

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  2. Brian

    VIP

    Charlotte

    21 reviews

    5.0

    21 reviews

    Dined on 22 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    What a fantastic meal - and the service was friendly and attentive!

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  3. Vanesa

    Denver

    1 review

    5.0

    1 review

    Dined on 8 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was amazing and excellent service all around.

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  4. D. Anne

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on 8 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food, and friendly, engaging service team. Will be returning.

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  5. Cornelius

    Charlotte

    2 reviews

    5.0

    2 reviews

    Dined on 3 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything about the experience was good. The food was delicious. My waitress was attentive, helpful, and friendly. The ambiance was nice and cozy. I plan on dining there again in the future.

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  6. Eric

    Salt Lake City

    2 reviews

    5.0

    2 reviews

    Dined on 1 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Excellent food, excellent service. Will definitely be back.

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  7. Sarah

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on 30 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food, amazing atmosphere! My husband and I have been trying to find a Thai restaurant in CLT but have not had luck. We can officially say we have found it! We will be going back.

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  8. Scott

    Charlotte

    3 reviews

    5.0

    3 reviews

    Dined on 25 October 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    My wife was born in Thailand and we have high standards for Thai cuisine, but this place was definitely awesome, clearly the best Thai food we've found in Charlotte. We had the stuffed shrimp rolls, pad thai with shrimp, and basil duck, and each dish was fantastic. We also appreciate the owner coming over for several minutes to check on our meal and chat with us!

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  9. Beth

    VIP

    Charlotte

    23 reviews

    5.0

    23 reviews

    Dined on 24 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and cocktails at Basil Thai are great. Recommendations are spot on and they are very accommodating with requests. Our Server was welcoming and wonderful. Highly recommend!!

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  10. Kash

    Charlotte

    2 reviews

    1.0

    2 reviews

    Dined on 23 October 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2
    Constructive review for uncooked food at Basil Thai Cuisine, Charlotte: 1/5 stars Extremely disappointing experience at Basil Thai Cuisine, Charlotte last night and I don't plan to return until the issues listed below are not addressed. The issues were multifaceted: 1.⁠ ⁠Undercooked food: Ordered the Satay (Chicken) and was shocked to find it undercooked. Specifically, the chicken was not roasted or grilled properly/half cooked. I understand mistakes happen, but food safety is crucial. The server was attentive, agreed to accept the mistake, kind and ambiance was Okay. However, the undercooked food overshadowed these positives. I hope the kitchen takes necessary steps to ensure proper cooking procedures. 2.⁠ ⁠Argumentative manager/Owner: When I politely reported the undercooked food, the server (Ms. Irina) attentively shared this Owner/manager (Mr. Chai) who became defensive, dismissive and it was very unprofessional to be argumentative and refused to change the food or remove it from the bill, was very rude too by saying we had half of the food which is not true- we just have had 1.5 pieces out of the 4 pieces(Our thoughts- how customers will try the food if they didn't eat). 3.⁠ ⁠Deplorable bathroom conditions: The restroom was not in good condition, with broken sink, tap, no clean toilet paper, no clean napkins with a broken napkin dispenser, green stain accumulation around sink and an overwhelming stench. Recommendations: 1.⁠ ⁠Improve quality control in the kitchen. 2.⁠ ⁠Provide proper training for cooking techniques. 3.⁠ ⁠Consider offering refunds or replacements for undercooked dishes. 4. Proper maintenance and cleanliness needed at the restaurant. 5. Main Door should be replaced – (two people needed to open it yesterday) 6. Consider refunds or replacements for undercooked dishes. 7. Immediately renovate and maintain the bathrooms.

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FAQs

Basil Thai Cuisine - Uptown Charlotte is rated 4.7 stars by 89 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 2 times today
Google Map for Basil Thai Cuisine - Uptown Charlotte

210 N Church St, Charlotte, NC 28202

Additional information

  • Cross Street
    We are located on the corner of 5th and Church Street.
  • Area
    Uptown
  • Hours of Operation
    Mon–Fri 11:30 am–2:00 pm Mon–Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm
  • Price
    $31 to $50
  • Cuisines
    Thai, Asian
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Public Lot
  • Privacy policy
  • Terms of Use
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