B.B. Italia Bistro & Bar - Sugar Land

Review summary

1. E

   Eva

   Austin

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were in town visiting and craving Italian. The website showed great reviews and so many food options so we decided to eat there. Parking was bad as we didn’t realize it was in a shopping area and it was Saturday night so we parked far and walked. The restaurant itself was very nice. Our waiter Anthony was so friendly. Everything we ate was delicious. The only thing was that pricing in general was a bit high (ex small piece of dessert was $16). But overall it was very delicious and we would recommend it.
   

   B.B. Italia Bistro & Bar - Sugar LandResponded 6 days ago

   Thanks for joining us, Eva! We are happy to hear you enjoyed your meal!
   

   Is this helpful?

   Report
2. P

   Prashant

   Houston

   12 reviews

   vip
   5.0

   12 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience for birthday celebration. Went early and it worked out great
   

   B.B. Italia Bistro & Bar - Sugar LandResponded 6 days ago

   Thanks for celebrating with us!
   

   Is this helpful?

   Report
3. H

   Hayden

   Houston

   83 reviews

   vip
   5.0

   83 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good fast service. Great food. Haven’t had a bad meal here.
   

   B.B. Italia Bistro & Bar - Sugar LandResponded on 12 November 2024

   Thanks for joining us, Hayden. We look forward to serving you again!
   

   Is this helpful?

   Report
4. R

   Robin

   New York City

   32 reviews

   vip
   5.0

   32 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Delicious food! Looking forward to returning.
   

   B.B. Italia Bistro & Bar - Sugar LandResponded on 12 November 2024

   Thanks, Robin! We look forward to welcoming you back!
   

   Is this helpful?

   Report
5. D

   Diane

   Houston

   1 review

   2.0

   1 review

   Dined on 9 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   I ordered the lamb chop medium well. It was not seasoned. I never use extra salt in my food. I took about 3 bites and took the rest home and had to really season it. I put it in the oven to warm up in tin foil. This chop was tuff and to me was not worth the money. This was my second time to the restaurant. I’m not sure I will return. I wanted to try something new. I most likely who back to tried and true restaurant.
   

   Is this helpful?

   Report
6. A

   Audrey

   Houston

   34 reviews

   vip
   4.0

   34 reviews

   Dined on 2 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Overall good experience.... However, there's two areas of improvement...1) Please ask all the wait staff to give privacy to the customer while they are paying their bill. Tonight the waiter was literally hovering over our table as my husband was paying the bill. It was a very uncomfortable moment. 2) The noise level in the restaurant is very high...it's difficult to carry on a conversation without almost yelling.
   

   B.B. Italia Bistro & Bar - Sugar LandResponded on 4 November 2024

   Thanks for visiting us, Audrey! We appreciate your feedback on our service and noise level. We're sorry to hear about the discomfort you experienced during your visit. We will certainly take your comments into consideration to improve our customer experience. We're glad to hear that you enjoyed the food and we hope to serve you again soon. Sincerely, The Management Team at B.B. Italia
   

   Is this helpful?

   Report
7. D

   Daniel

   Houston

   1 review

   5.0

   1 review

   Dined on 1 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Angel was a fantastic server. The environment is a little loud based on architecture, so if you want to have an intimate conversation, might try another one of the Berg restaurants. But focaccia was excellent as always and nice Italian birthday treat as well.
   

   B.B. Italia Bistro & Bar - Sugar LandResponded on 4 November 2024

   Hi Daniel, Thank you so much for your wonderful review and high ratings! We're thrilled to hear that Angel helped to make your dining experience special. We're sorry if the noise level was a bit high, but we're glad you still enjoyed the overall atmosphere. We're always looking to improve our guests' experiences and your feedback is invaluable. We look forward to welcoming you back to B.B. Italia soon Best, B.B. Italia Bistro & Bar - Sugar Land Management Team
   

   Is this helpful?

   Report
8. S

   Salima

   Houston

   4 reviews

   5.0

   4 reviews

   Dined on 1 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambience and food. The location is also very convenient
   

   B.B. Italia Bistro & Bar - Sugar LandResponded on 4 November 2024

   Thanks for visiting, Salima!
   

   Is this helpful?

   Report
9. C

   Carmen

   Houston

   2 reviews

   2.0

   2 reviews

   Dined on 29 October 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   As a foodie I was very disappointed with the quality of food and especially the price point! A simple roasted beet salad was a disaster. Nothing was chopped up. The calamari was greasy & the arancini was meh! The grilled salmon was ok, the pasta w/shrimp scampi was just ok nothing out of this world. The brandino white fish was just ok. The margaritas were not worth $20 each at all! I like crafted cocktails better. The complimentary birthday cake tasted like play dough. Super expensive meal for low quality food. Stay home and cook a better meal! Not sure if I’ll be back?
   

   Is this helpful?

   Report
10. S

    Suzanne

    Houston

    31 reviews

    vip
    4.0

    31 reviews

    Dined on 23 October 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    Good food, good service, we will return. wish the parking was easier.
    

    B.B. Italia Bistro & Bar - Sugar LandResponded on 4 November 2024

    Hi Suzanne, We ae happy to hear you enjoyed. Hope to see you again!
    

    Is this helpful?

    Report