Beertown Public House - Burlington

Review summary

1. K

   Kerry

   Toronto

   8 reviews

   3.0

   8 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Restaurant was busy as it was Family Day. We were seated promptly (had a reservation). Server was pleasant. Menu was extensive with brunch and lunch options. Drinks and appetizer brought in a timely manner. However, our mains took over 45 minutes. Tables that were seated after us received their food way before us. Server apologized for the delay but no explanation given. Our mains were very good and all in our party enjoyed their choices. Not the best experience but not the worst either. Would probably go back.
   

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2. A

   Alicia

   Toronto

   1 review

   5.0

   1 review

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was good. The beer was amazing and the service excellent
   

   Beertown Public House - BurlingtonResponded 7 days ago

   Hi Alicia! Thank you so much for the awesome feedback! We’re pumped to hear you loved the beer – we take pride in serving up some of the best brews! And of course, we’re stoked that our service hit the mark for you. We can’t wait to have you back for more good times, great drinks, and top-notch service. See you soon! Best regards, Kat Lopinski Guest Service Supervisor
   

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3. C

   Claire

   Las Vegas

   1 review

   4.0

   1 review

   Dined on 8 February 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food, ambiance and our server were great. Unfortunately our visit was spoilt by being seated in high tops instead of the reserved standard seating for our party, one if whom has a mobility issue.
   

   Beertown Public House - BurlingtonResponded 7 days ago

   Hi Claire, Thanks for sharing your thoughts with us! We’re glad to hear you enjoyed the food, vibe, and the service. We're sorry that the seating didn’t work out the way you expected, especially with the mobility issue in your group. We always try to accommodate seating preferences when possible, but it can sometimes be tricky to guarantee specific arrangements. We appreciate your feedback and will definitely keep it in mind moving forward. We’d love for you to come back and give us another chance to make it a better experience. Thanks again! Best, Kat Lopinski Guest Service Supervisor
   

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4. A

   Ali

   VIP

   New York City

   16 reviews

   5.0

   16 reviews

   Dined on 6 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall great experience - food was good, service and hosts were great. Beertown’s always a safe bet for a night out!
   

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5. C

   Colleen

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined on 31 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Always good food and service. It is somewhat annoying when we reserve a high top table and they offer us a low table.
   

   Beertown Public House - BurlingtonResponded 7 days ago

   Hello Colleen, Thank you for your feedback. We’re pleased to hear that you consistently enjoy the food and service! We do understand how it can be frustrating when seating doesn’t align with your reservation. While we make every effort to accommodate seating preferences, availability can occasionally lead to changes. We appreciate you bringing this to our attention and look forward to welcoming you again soon. Warmly, Kat Lopinski Guest Service Supervisor
   

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6. J

   Jeff

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on 30 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed our lunch. Staff were all very friendly and helpful
   

   Beertown Public House - BurlingtonResponded on 1 February 2025

   Hi Jeff! How lovely to hear that you had an enjoyable lunch with helpful service! We have an awesome team who is always around to make sure your experience is the best it can be! Looking forward to your next visit with us. Warmly, Kat Lopinski Guest Service Supervisor
   

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7. J

   Jenny

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Start to finish was excellent. Sangria was the best I've ever had.
   

   Beertown Public House - BurlingtonResponded on 29 January 2025

   Hey Jenny! We're smiling "ear to beer" hearing your awesome feedback :) Our bar team takes a ton of pride in the excellent drinks we put out for our guests, and we can't wait to share your compliment with them. Hopefully we'll see you back soon for another glass of Sangria- Patio season is just around the corner, too! Best regards, Kat Lopinski Guest Service Supervisor
   

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8. V

   Virginia

   Toronto

   1 review

   5.0

   1 review

   Dined on 24 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I ordered a salmon bowl and was absolutely delicious! The salmon was perfectly cooked, the vegetables, the dressing, everything was perfect. Thinking about it, it was like a huge piece of sushi deconstructed. Very yummy!
   

   Beertown Public House - BurlingtonResponded on 25 January 2025

   Hello Virginia! Woohoo! What an awesome review to kick off our weekend :) We are so glad to hear that the Asian Salmon Bowl was so yummy, it 100% has us 'hooked', too! We can't wait to share your compliments with our kitchen team, they are always working hard to deliver excellent quality. We hope to see you back soon- 'Swim upstream' to Beertown Burlington the next time you're craving some perfectly cooked salmon! All the best, Kat Lopinski Guest Service Supervisor
   

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9. C

   Corinne

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on 18 January 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service was great and fast - no complaints - definitely go back
   

   Beertown Public House - BurlingtonResponded on 24 January 2025

   Hi Corinne! We're elated to hear the service was so fast and great on your visit! Our team takes a lot of pride in the quality of our speedy service, and it makes us smile ear to ear knowing we've impressed you! We can't wait to see you again for another great Beertown Burlington expereince! Best regards, Kat Lopinski Guest Service Supervisor
   

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10. K

    Ken

    VIP

    Toronto

    12 reviews

    3.0

    12 reviews

    Dined on 18 January 2025

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5

    Service great , dinner came out cold for the first time in our many visits , manager discussed with us our concern
    

    Beertown Public House - BurlingtonResponded on 24 January 2025

    Hello Ken! Thanks so much for your kind words about our service! We’re so glad to hear you’ve had many great visits with us. I’m really sorry to hear that your dinner came out cold this time—that’s definitely not what we want for our guests. We’ll make sure to keep an eye on this moving forward, and we look forward to having you back again soon for an even better experience! Best, Kat Lopinski Guest Service Supervisor
    

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