Benihana - Boca Raton, FL

Review summary

1. P

   Pedro

   West Palm Beach3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fue una velada excelente, la comida muy buena y el chef una maravilla, amable y con muy buena sazón. Ampliamente recomendable.
   

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2. OT

   OpenTable Diner

   Caribbean1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Jack was wonderful!! Awesome Chef and perfect for our group!
   

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3. k

   katie

   West Palm Beach3 reviews

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Disaster! Waited 45 + minutes for a table with reservation. Waited another 45 + for food table service. Always a similar experience at this restaurant. Over promise and under deliver. Will not be returning.
   

   Benihana - Boca Raton, FLResponded 4 days ago

   Thanks for visiting us, Katie. We're sorry to hear about your recent experience at Benihana - Boca Raton, FL. We understand that waiting can be frustrating, especially when you've made a reservation. We apologize for the extended wait times and the service issues you experienced. We're committed to providing excellent food and service, and we're sorry that we fell short during your visit. Your feedback is valuable to us and we'll use it to improve our service. We hope you'll consider giving us another chance to provide a better experience. Best, The Management Team
   

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4. A

   Ashley VIP

   Miami49 reviews

   5.0

   Dined on 5 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our cook was very good, the food was flavorful, and the waiter was very attentive.
   

   Benihana - Boca Raton, FLResponded on 7 March 2025

   Hi Ashley, Thank you so much for your kind words. We're thrilled to hear that you enjoyed your experience at Benihana - Boca Raton, FL. It's great to know that our staff's efforts to provide attentive service and flavorful food were appreciated. We strive to make every dining experience memorable and it sounds like we hit the mark with you. We look forward to welcoming you back soon. Best regards, The Management Team
   

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5. OT

   OpenTable Diner

   Fort Lauderdale1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gabriel was our chef outstanding Our server was attentive - definitely coming back
   

   Benihana - Boca Raton, FLResponded on 4 March 2025

   Dear Guest! Thank you so much for your wonderful review! We're thrilled to hear that you had an outstanding experience with our chefs and that our service was up to the mark. We always strive to provide our guests with an exceptional dining experience, and it's wonderful to know we hit the mark during your visit. We look forward to welcoming you back to Benihana - Boca Raton, FL soon. Best wishes, The Management Team
   

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6. KD

   KimberleyD

   Miami6 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always love coming here, the vibes, food service great
   

   Benihana - Boca Raton, FLResponded on 3 March 2025

   Thanks for visiting us, Kimberley! We're overjoyed to hear that you always love coming to Benihana - Boca Raton, FL. It's fantastic to know that you enjoy the vibes, food, and service. We truly appreciate your kind words and high ratings. We look forward to serving you again soon!
   

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7. OT

   OpenTable Diner VIP

   Memphis/West TN9 reviews

   5.0

   Dined on 24 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef was amazing very entertaining for the kids
   

   Benihana - Boca Raton, FLResponded on 2 March 2025

   Dear Guest! Thank you so much for your wonderful review! We're thrilled to hear that you and your family had a great time at Benihana - Boca Raton, FL. It's wonderful to know that our team made your experience enjoyable and memorable. We always strive to provide excellent food and service, and we're glad that we met your expectations. We appreciate your feedback and look forward to welcoming you back soon! Best, The Management Team
   

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8. M

   Moe VIP

   Los Angeles30 reviews

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another excellent dining experience at this location. We love this location, the food and the staff.
   

   Benihana - Boca Raton, FLResponded on 25 February 2025

   Thanks for the feedback, Moe! We're thrilled to hear that you had an excellent dining experience at Benihana - Boca Raton, FL. We're delighted that you love our location, food, and staff. Your kind words mean a lot to us and motivate us to continue providing the best for our guests. We look forward to serving you again soon!
   

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9. S

   Shakkamiche VIP

   West Palm Beach7 reviews

   3.0

   Dined on 21 February 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   My Chef Gabriel was very entertaining and food was superb.
   

   Benihana - Boca Raton, FLResponded on 22 February 2025

   Thanks for the review, Shakkamiche! We're thrilled to hear that you had a great experience with our Chef at Benihana - Boca Raton, FL. It's wonderful to know that you enjoyed the food and found our service entertaining. We strive to provide an exceptional dining experience for all our guests, and your feedback is a testament to that. We look forward to serving you again soon!
   

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10. N

    Nicole

    Orlando3 reviews

    1.0

    Dined on 19 February 2025

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 3

    Extremely understaffed. Not the usual hibachi experience.
    

    Benihana - Boca Raton, FLResponded on 20 February 2025

    Thanks for the review, Nicole. We're sorry to hear that your experience at Benihana - Boca Raton, FL didn't meet your expectations. We strive to provide our guests with the best experience, and it's clear we fell short in this instance. We understand that our staffing levels didn't meet your expectations, and we apologize for the inconvenience. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide you with the unique hibachi experience you deserve. Best, The Management Team
    

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