Benihana - Downey, CA

Review summary

1. B

   Bernadette

   El Paso

   4 reviews

   3.0

   4 reviews

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 2

   We made a reservation and didn’t get in for 2 hours and then waited another 2 hours before they came to our grill and food was fair. We ordered 2 lobsters tails they forgot one
   

   Benihana - Downey, CAResponded today

   Dear valued guest, thank you for your feedback. We're sorry that your experience didn’t meet expectations. We’d love the opportunity to improve and provide a better visit next time. Please reach out to us by visiting our "Contact Us" page on our website.
   

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2. G

   George

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food. Wish exhaust system worked better to eliminate food odors off clothing.
   

   Benihana - Downey, CAResponded today

   Thank you for your kind review! We’re thrilled to hear you enjoyed your dining experience and we hope to see you again soon.
   

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3. M

   Marco

   VIP

   Baja California

   21 reviews

   5.0

   21 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Precious was outstanding …she is a great chef and fun chef !
   

   Benihana - Downey, CAResponded today

   We appreciate your kind words! It’s great to know you had a positive experience with us. We can’t wait to serve you again.
   

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4. D

   Danielle

   Los Angeles

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Was sat at a dirty grill. Took a long time for a chef to come. Reservation at 8 left after 11 pm. The chef was very nice but his runner was terrible. Didn’t come to check our drinks, if we needed sauces, etc.. We were there to celebrating but it turned into I’m ready to go because they taking too long.
   

   Benihana - Downey, CAResponded today

   Dear guest, thank you for taking the time to leave a review. We’re sorry to hear that your visit didn’t go as expected. We value your feedback and invite you to share more details with us. Please visit the “Contact Us" page on our website.
   

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5. OT

   OpenTable Diner

   Los Angeles

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Food experience felt rushed and waiter was not attentive
   

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6. K

   Kamela

   Los Angeles

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   It was my daughter 1st time and we had a chef that was very quiet and took away from the full experience. She was seeing the other out going chefs interactions with there guests they were serving and was sad she didn’t get the same experience.
   

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7. M

   Maikai

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a fantastic dining experience at Benihana, thanks to our chef, Precious. She was incredibly personable and made the evening even more enjoyable with her engaging personality. The food she prepared was absolutely delicious, showcasing her culinary skills beautifully. I would love to have Precious as our chef again on our next visit!
   

   Benihana - Downey, CAResponded today

   Dear Guest, thank you for taking the time to share your positive experience with us. We’re thrilled to hear that you enjoyed your visit and look forward to welcoming you back soon!
   

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8. C

   Cynthia

   Los Angeles

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 5
   3. Service 2
   4. Ambience 1

   Weird vibes, not an upscale ambience at all . 3 hour wait, despite having reservations. The mug for my tea came out to me dirty, smudged with brown sticky goop. The 5 course meal was so spread out I couldn’t enjoy it. By the time my meat was ready, my rice was cold. I saw people arrive after me and leave before the chef even arrived to the table. Won’t return.
   

   Benihana - Downey, CAResponded today

   Dear valued guest, thank you for your review. We apologize for any inconvenience you experienced and would appreciate the opportunity to learn more. Please contact us by visiting our "Contact Us" page on our website
   

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9. C

   Christian

   Orange County

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   had us wait almost 2 hours even if we had a reservation.
   

   Benihana - Downey, CAResponded today

   Dear valued guest, thank you for your feedback. We're sorry that your experience didn’t meet expectations. We’d love the opportunity to improve and provide a better visit next time. Please reach out to us by visiting our "Contact Us" page on our website.
   

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10. E

    Eugenie

    Los Angeles

    1 review

    3.0

    1 review

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    The food was tasty, we went on Christmas and waited 2 hours with a reservation, overall it was « ok »
    

    Benihana - Downey, CAResponded today

    Dear guest, thank you for taking the time to leave a review. We’re sorry to hear that your visit didn’t go as expected. We value your feedback and invite you to share more details with us. Please visit the “Contact Us" page on our website.
    

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