Benihana - Las Vegas Strip, NV

Review summary

1. L

   Lilly

   Ottawa

   6 reviews

   5.0

   6 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Terrific entertainment! Grest tasting food. We'll definitely be back!
   

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2. R

   Ruben

   Los Angeles

   4 reviews

   1.0

   4 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   This was one of the worst experiences I’ve ever had, and to pay a good amount of money I would hope an establishment like this would be prepared. I had a reservation, in fact many people there waiting had reservations. My wife and I showed up 10 min before our time and checked in, they said it would be 30-40 min wait, then what’s the damn point of a reservation. In fact, those who came in after with no reservation were told 40-50 min, now, I’m not a rocket scientist but the math is not right. It took them over an hour and twenty minutes to sit us down. The place was muggy and smoggy. The chef was rushed, little to no show, but the bus boy and chef were nice. The 3 lady’s up front and the security guard were rude and the guys flock was sticking out for anyone to grab, I was looking at kids wanting to reach out for it. Horrible experience. Don’t go to that location. Waste of my valuable time and money.
   

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3. A

   Alyssa

   Orange County

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   We had a 530 reservation. We didn’t get seated until 6 and our chefs didn’t come until 7. We saw other people get seated after us and left before we were done so I don’t understand what the hold up was at our table. Didn’t exactly want to spend 2.5 hours at the restaurant. It definitely ruined some plans we were going to do. However, the chefs were fantastic and did a great job. The service from the waitress could have been better. Our drinks were empty for majority of the dinner and she brought out the soups and set them on a table and then walked away. Some other waitress gave us our soups which we also didn’t understand?
   

   Benihana - Las Vegas Strip, NVResponded today

   Hello Alyssa, We appreciate you taking the time to share your experience at Benihana - Las Vegas Strip, NV. It's great to hear that you found our chefs fantastic and enjoyed the food. We're sorry to hear about the delay you experienced and the lack of service you received from our staff. We always aim to provide prompt service and we regret that we fell short this time. Your feedback is valuable to us and we'll definitely use it to improve. We hope you'll give us another chance to make your next visit a more enjoyable one. Best regards, The Management Team
   

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4. R

   Rhea

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Chef Emmi made our night!!! It was great food and a good time.
   

   Benihana - Las Vegas Strip, NVResponded 1 day ago

   Thanks for visiting us, Rhea! We're thrilled to hear that you had a great time at Benihana - Las Vegas Strip, NV. It's wonderful to know that our food made a positive impression on you. We strive to provide a memorable dining experience for our guests and your feedback lets us know we're on the right track. We appreciate your high ratings for our food and service. We look forward to welcoming you back soon! Best, The Management Team
   

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5. k

   kacee

   Los Angeles

   7 reviews

   3.0

   7 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The place was packed okay omg but overall it was good they did overcook my calamari but the drinks were good the vibe was nice
   

   Benihana - Las Vegas Strip, NVResponded 1 day ago

   Hello Kacee, Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed our drinks and ambiance at Benihana - Las Vegas Strip, NV. We're sorry to hear about your experience with the calamari, though. We always aim to deliver the best food and it's disappointing to hear we fell short this time. We appreciate your feedback and will definitely take it into consideration as we continually strive to improve. We hope to see you again soon! Best regards, The Management Team
   

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6. G

   Garland

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our waitress April, was fantastic. She was attentive and friendly, even though the place was packed. Many thanks to April for a great experience
   

   Benihana - Las Vegas Strip, NVResponded 1 day ago

   Thanks for visiting us, Garland! We're thrilled to hear that you had a great experience at Benihana - Las Vegas Strip, NV. It's wonderful to know that our team's friendliness added to your positive experience. We appreciate your kind words and high ratings. We look forward to serving you again soon. Thank you for your support!
   

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7. J

   Jorge

   Unspecified

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Waited at the bar a good 15 minutes with no acknowledgment from staff. I understand it was Valentine’s Day, but a “We’ll be right with you” would have been nice.
   

   Benihana - Las Vegas Strip, NVResponded 2 days ago

   Thanks for the review, Jorge. We're sorry to hear about the delay you experienced during your visit to Benihana - Las Vegas Strip, NV. It's certainly not the norm for us on special occasions like Valentine's Day. We understand how frustrating it can be to wait for service, especially when you're looking forward to a meal. We appreciate your patience and your feedback. We're continuously working on improving our service and your experience. We hope you'll give us another chance to make your next visit more enjoyable.
   

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8. T

   TESHONA

   Las Vegas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank u thank h thank Thank u thank h thankThank u thank h thank
   

   Benihana - Las Vegas Strip, NVResponded 2 days ago

   Thanks for the feedback, Teshona! We're thrilled to hear that you had a wonderful experience at Benihana - Las Vegas Strip, NV. It's great to know that you enjoyed our food and service. Your kind words mean a lot to us and we look forward to serving you again soon. Best wishes, The Management Team
   

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9. A

   Adriana

   San Francisco

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Benihana on the Las Vegas Strip is an establishment that carries with it a sense of culinary prestige, so my expectations were understandably high. The experience of dining at Benihana is undeniably memorable, largely due to the lively and engaging atmosphere created by the hibachi chefs. They entertain with skillful performances, providing a theatrical element to the dining experience. **Food Tasting:** The menu offers a variety of dishes, and the ingredients are undoubtedly fresh. However, despite the high-quality ingredients, the overall food tasting left something to be desired. While the flavors were enjoyable, they lacked the depth and complexity that one might expect from such a renowned restaurant. The dishes were good but fell short of being exceptional. **Pricing:** It's important to note that dining at Benihana is a pricey endeavor. The cost is significantly higher compared to other restaurants in the area, and while the ambiance and entertainment partially justify the price, the food itself does not quite meet the lofty expectations set by the price tag. In conclusion, Benihana on the Las Vegas Strip offers an entertaining and unique dining experience, but when it comes to the food, it is good, just not good enough to warrant the high prices.
   

   Benihana - Las Vegas Strip, NVResponded 1 day ago

   Hi Adriana, Thank you for your feedback. We're glad you enjoyed the lively atmosphere and the entertainment at Benihana Las Vegas Strip. We apologize if our food didn't meet your expectations, as we strive for excellence in all aspects. We understand our pricing may be high, but we believe it's worth it for the unique and memorable experience we offer. Your feedback is valuable to us as we continue to improve. We hope to welcome you back soon for an even better experience. Best Regards, The Management Team
   

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10. J

    Joe

    Las Vegas

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Prices were much higher than back home guess it was because we were in Vegas.
    

    Benihana - Las Vegas Strip, NVResponded 3 days ago

    Hey Joe, Thank you for choosing Benihana - Las Vegas Strip, NV for your dining experience. We're glad to hear that you enjoyed our food and service. We understand that the pricing may seem higher in comparison to your back home. We strive to provide the best value to our customers, and your feedback is invaluable in helping us do that. We hope to see you again soon. Best, The Management Team
    

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