Berrellis Italian Chophouse

Review summary

1. B

   Beth

   Poconos

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Waiter (Jason) was amazing !!! Service was amazing Steak was overcooked. Having to pay for extras like “mashed potatoes” should have been included in meal. Food quality for price was a bit much but overall a good experience
   

   Berrellis Italian ChophouseResponded 2 days ago

   Dear Beth, Thank you for sharing your experience with us! We're thrilled to hear that Jason provided amazing service and helped make your visit enjoyable. We appreciate your feedback on the steak and meal pricing—we strive to provide the best value and will take your comments into consideration. We’re glad you had a good overall experience, and we hope to welcome you back again soon! Sincerely, The Camelback Team
   

   Is this helpful?

2. G

   Gina

   New York City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious from start to beginning. Tasted like old school Italian. The spaghetti and meatball sauce was delicious. Chicken parm w penne,, veal pasta, and burrata just as good . We’ll be back
   

   Berrellis Italian ChophouseResponded 3 days ago

   Dear Gina, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your meal and that our dishes brought back that classic Italian flavor. We can't wait to welcome you back for another delicious experience soon! Best regards, The Camelback Team
   

   Is this helpful?

3. S

   Spiro

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I don’t usually leave reviews but our whole experience at Berrellis was fantastic! From the greeting area to our waitress but most importantly the restaurant manager ( I believe his name is AJ) , everyone was so polite and accommodating.. definitely going back and very highly recommending
   

   • 

   Berrellis Italian ChophouseResponded 4 days ago

   Dear Spiro, Thank you so much for taking the time to share your experience! We're honored that Berrelli’s inspired you to leave a review, and we're thrilled to hear that you had a fantastic time. AJ and the entire team take great pride in providing warm and accommodating service, and we’ll be sure to pass along your kind words. We can’t wait to welcome you back again soon! Sincerely, The Camelback Team
   

   Is this helpful?

4. M

   Margaret

   New York City

   14 reviews

   5.0

   14 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ate here twice in one week and it did not disappoint. The food is excellent - arguably the one restaurant at Camelback that is the caliber of a NYC/metropolitan restaurant. Veal bolognese and gnocchi with mushrooms were our favorite pasta dishes. Saffron risotto, a notoriously tricky dish to make, was prepared perfectly with shrimp on top. Curated wine selection paired well. And the staff - attentive, warm, and very helpful. Will definitely eat here again when back in the Poconos.
   

   Berrellis Italian ChophouseResponded 4 days ago

   Dear Margaret, Thank you for your amazing review and for dining with us twice in one week—we're truly honored. We're delighted that you enjoyed our dishes, especially the veal bolognese, gnocchi with mushrooms, and saffron risotto. Our team takes great care in crafting a high-quality dining experience, from the food to the wine selection and service. It means so much to hear that we lived up to NYC/metropolitan standards! We can't wait to welcome you back next time you're in the Poconos. Sincerely, The Camelback Team
   

   Is this helpful?

5. D

   Daryl

   VIP

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on 20 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food was mediocre and rushed. Drinks came after Appetizers arrived and they tried to serve dinner while still eating our appetizers.
   

   Berrellis Italian ChophouseResponded 4 days ago

   Dear Daryl, Thank you for sharing your feedback. We’re sorry to hear that your dining experience did not meet expectations. Providing great food and attentive service is our priority, and we regret that your meal felt rushed. We appreciate your comments and will use them to improve our service. We hope to have the opportunity to welcome you back for a better experience in the future. Sincerely, The Camelback Team
   

   Is this helpful?

6. D

   Denise

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Truly spectacular!! From the food, to the decor & ambiance, to the views, staff and service. Everything was perfect!! I made second reservation during my stay after having dinner my first night. I would highly recommend dining here. Best restaurant on the resort shout out to Gabby, Jason, & Heidi! They truly were the absolute best 5 stars
   

   • 

   Berrellis Italian ChophouseResponded on 19 February 2025

   Dear Denise, Thank you so much for your incredible review. We are absolutely thrilled to hear that you had such a spectacular experience with us—from the food and ambiance to the service and views! It means the world to us that you enjoyed your first night so much that you made a second reservation during your stay. A special thank you for recognizing Gabby, Jason, and Heidi! They are truly exceptional, and we’re delighted to hear that they made such a positive impact on your experience. We will be sure to pass along your kind words to them—they’ll be so happy to know they helped make your visit memorable. We sincerely appreciate your recommendation and your thoughtful review. We can’t wait to welcome you back for another five-star dining experience! Best regards, The Camelback Team
   

   Is this helpful?

7. KY

   KimY

   New York City

   1 review

   2.0

   1 review

   Dined on 17 February 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   They service was horrible everything from drinks to dinner came wrong!! It was not a complicated order either. The food probably would have been good if it came out correct and was hot. I have never had such horrible service ever though and for an expensive restaurant just mind blowing. This is my first time ever writting a review but it was just so aweful I had too. The setting is pretty.
   

   Berrellis Italian ChophouseResponded on 19 February 2025

   Dear Kim, Thank you for taking the time to share your experience with us. We sincerely apologize that your visit did not meet expectations. Providing excellent service and high-quality food is our top priority, and we're disappointed to hear that we fell short during your visit. We truly appreciate your feedback and would love the opportunity to make things right. If you're willing, please reach out to us directly so we can learn more about your experience and address your concerns. We hope to have the chance to welcome you back and provide the exceptional dining experience you deserve. Best regards, The Camelback Team
   

   Is this helpful?

8. D

   Denise

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing Ambiance food and drinks were delicious and service was exceptional
   

   Berrellis Italian ChophouseResponded on 18 February 2025

   Dear Denise, Thank you for your wonderful review! We're delighted to hear that you enjoyed the ambiance, delicious food and drinks, and exceptional service. We truly appreciate your kind words and hope to welcome you back again soon for another amazing experience! Best regards, The Camelback team
   

   Is this helpful?

9. S

   Sarah

   New York City

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing and the food was so good! Can’t wait to go back!
   

   Berrellis Italian ChophouseResponded on 18 February 2025

   Dear Sarah, Thank you for your kind words! We're thrilled to hear that you had an amazing experience and loved the food. We can't wait to welcome you back for another great visit soon! Best regards, The Camelback team
   

   Is this helpful?

10. C

    Castillo

    New York City

    1 review

    5.0

    1 review

    Dined on 15 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very nice Bianca and great good! Denise our server was lovely
    

    Is this helpful?