Besito Mexican - West Islip

Review summary

1. S

   Stacey

   New York City

   8 reviews

   3.0

   8 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   The tacos were soooo small for 17$ :( This place very overpriced and overrated
   

   Besito Mexican - West IslipResponded 1 day ago

   Hola Stacey, Thank you for sharing your feedback with us. We're sorry to hear that you found the portion sizes and pricing disappointing. We strive to provide high-quality ingredients and flavors in all our dishes, but we understand that value is just as important. Your feedback is invaluable, and we'll be taking it into consideration as we continue to refine our offerings. We hope you'll give us another chance in the future to provide a better experience. ~Besito West Islip
   

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2. N

   Nancy

   New York City

   10 reviews

   4.0

   10 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 2

   Much too noisy at 7:45pm on a Saturday. Waiter was not that accommodating. Food was great!
   

   Besito Mexican - West IslipResponded 1 day ago

   Hola Nancy! Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed the food, but we're sorry to learn that the noise level and service didn't meet your expectations. Saturdays can indeed get lively, but we'll look into ways to make the atmosphere more comfortable for all our guests. Additionally, we'll be sure to address your feedback with our team to ensure our service is always welcoming and accommodating. We truly value your input and hope to provide you with a better experience in the future. ~Besito West Islip
   

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3. E

   Estefany

   Miami

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I just wanna say amazing!!! And Ruth TY for being such an amazing person and for taking such a good care of everything!!! You made our night and it felt so special since it’s my boyfriends fav restaurant!! We were celebrating his bday and tres leches is his favorite dessert 🤭🤍 ty for the lil details we left and we both were so happy and grateful for that 🫶🏼
   

   Besito Mexican - West IslipResponded 1 day ago

   Hola Estefany! Thank you so much for your kind words and for sharing your wonderful experience with us! We're thrilled to hear that Ruth helped make the birthday celebration so special. It's truly our pleasure to be part of such meaningful moments, and we're delighted that the Tres Leches and little details added to the occasion. We'll be sure to pass along your compliments to our beautiful Ruth and the team. Thank you for choosing us for such an important celebration - we look forward to welcoming you back again soon! ~Besito West Islip
   

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4. P

   Patricia

   New York State

   1 review

   5.0

   1 review

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was amazing and so attentive with a great personality. The food was excellent and the drinks were delicious.
   

   Besito Mexican - West IslipResponded on 12 January 2025

   Hola Patricia, Thank you so much for your kind words! We're thrilled to hear you enjoyed the food, drinks and service from our team. Your feedback means the world to us, and we can't wait to welcome you back for another amazing experience! ~Besito West Islip
   

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5. L

   Lillanna

   VIP

   New York City

   1 review

   4.0

   1 review

   Dined on 5 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   A bit expensive, however great quality food and drinks and great service!
   

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   Besito Mexican - West IslipResponded on 7 January 2025

   Hola Lillanna, Thank you for taking the time to share your experience with us! We're delighted to hear you enjoyed our food, drinks, and service. Quality is something we take great pride in, and it's wonderful to know it stood out during your visit. We truly appreciate your support and hope to have the pleasure of welcoming you back again soon for another great experience. ~ Besito West Islip
   

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6. J

   Joseph

   New York City

   4 reviews

   4.0

   4 reviews

   Dined on 5 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Drinks are weak no alcohol at all food was spot on
   

   Besito Mexican - West IslipResponded 1 day ago

   Hola Joseph! Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the food, but we're sorry to learn that the drinks didn't meet your expectations. We aim to deliver a well-balanced experience with both food and beverages, and we'll review this with our team to ensure consistency. We truly appreciate your input and hope to have the chance to serve you agin soon for an even better experience. ~Besito West Islip
   

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7. A

   Anthony

   VIP

   New York City

   28 reviews

   5.0

   28 reviews

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came back to Besito after an experience that was subpar from the summer time. Sometimes restaurants simply have bad nights. That summertime evening was simply a bad night. Our dinner last night was simply outrageous! From the ceviche appetizer down to the branzino el dorado main course, filet mignon standouts. Service was superior!! Attentive. Simply On Point from start to finish. Management checking on tables throughout. Frankly, I couldn’t have asked for a better meal. Besito is back and back with a vengeance! Thank you for a wonderful meal
   

   Besito Mexican - West IslipResponded on 5 January 2025

   Dear Anthony, Thank you so much for giving us another chance and for sharing such kind words about your recent experience! We're thrilled to hear that everything exceeded your expectations. It's also wonderful to know our team provided attentive service and that management's presence made a positive impact on your visit. Your support means the world to us, and we can't wait to welcome you back for another outstanding meal. Warm regards, Joanna Pereira General Manager Besito West Islip
   

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8. K

   Kate

   New York City

   2 reviews

   2.0

   2 reviews

   Dined on 1 January 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   The food is great. Service is lacking. Walked out previously because we couldn't get served. Today we were the 2nd party seated and it took 17 minutes to get water.
   

   Besito Mexican - West IslipResponded on 2 January 2025

   Dear Kate, Thank you for your feedback. We're glad to hear you enjoyed the food, but we're truly sorry about the delays in service you've experienced. Providing prompt and attentive service is a top priority, and it's clear we fell short during your visits. We'll be addressing this issue with our team to ensure it doesn't happen again. We'd love the chance to provide you with a better experience next time. Please feel free to reach out directly if there's anything more we can do to make it right. Best Regards, Joanna Pereira General Manager Besito West Islip
   

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9. L

   Liseth

   New York City

   2 reviews

   2.0

   2 reviews

   Dined on 29 December 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   drinks were great, service was great, unfortunately the menu is small and limited and the food is not that great compared to the other Mexican restaurants like Fridas or Pecado.
   

   Besito Mexican - West IslipResponded on 29 December 2024

   Hola Liseth! Thank you for your feedback. We're glad you enjoyed the drinks and service, but we're sorry to hear the menu and food didn't meet your expectations. We strive to offer a carefully curated selection of dishes made with fresh ingredients and bold flavors. Your input is valuable, and we'll share it with our team as we're always looking to improve. We hope you'll give us another chance in the future! ~ Besito West Islip
   

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10. B

    Bob

    Las Vegas

    7 reviews

    5.0

    7 reviews

    Dined on 28 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Besito is always an exceptional dining experience with its consistently delicious food, warm ambiance, and attentive service. The menu offers dishes prepared with fresh ingredients and bold flavors. The service is exceptional too!
    

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    Besito Mexican - West IslipResponded on 29 December 2024

    Hola Bob! Thank you so much for your thoughtful review! We're thrilled you consistently enjoy our food. It's always our goal to provide an exceptional dining experience, and your kind words mean a lot to us. We can't wait to welcome you back again soon! ~Besito West Islip
    

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