Bill's Restaurant & Bar - Canterbury

Review summary

1. OT

   OpenTable Diner

   London

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Food was nice, but service was terrible. Asked for water twice. Then a further 3 times when we wanted another. Dessert menus took 2 attempts as well.
   

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2. C

   Caroline

   Kent

   13 reviews

   5.0

   13 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely pre-theatre dinner. The food, service and ambience were all superb.
   

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3. R

   Robert

   London

   1 review

   5.0

   1 review

   Dined on 21 November 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 4

   Great experience and Vibe with Great customer service as all our needs were taken care of
   

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4. I

   Ian

   VIP

   London

   9 reviews

   4.0

   9 reviews

   Dined on 25 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good service atmosphere and food. Visits vary but this one was very good
   

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5. OT

   OpenTable Diner

   Surrey

   4 reviews

   4.0

   4 reviews

   Dined on 20 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Attentive service with a menu that caters from young to the older years so perfect for my mum’s birthday with my family.
   

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6. G

   Gregory

   Denver

   1 review

   4.0

   1 review

   Dined on 20 September 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a party of five. Sat us at a 4 top and added a chair at the end. Very crampt. Food was great and service was outstanding.
   

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7. P

   Peter

   London

   1 review

   4.0

   1 review

   Dined on 13 September 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The bourbon burger was excellent as usual. However, with regards to the squid starter, they appear to have added or substituted some anaemic and slightly soggy pieces of, what appeared to taste like, scampi. I didn't complain as I was dining with an old friend to whom I had recommended restaurant. That's why I only gave 3 * for the food. Perhaps the restaurant would like to comment.
   

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8. EK

   EK65

   Kent

   2 reviews

   2.0

   2 reviews

   Dined on 11 September 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   This is the second time I have booked a table at Bills Canterbury for our literary group for 13 and 11 people respectively . Last night, the staff were helpful and for most of the group the food was OK. My order of a classic burger and cheeses was over cooked (despite me asking for it to be medium), tiny and with the mearest suggestion of cheese. The dessert was good. The bill included an “optional” 12.5% tip. The customers decide if a tip is warranted, not the restaurant. At our previous visit to the restaurant, we were given individual bills; this time a combined bill. It was with reluctance that we were then given individual bills. Finally, when we last visited, I mentioned to the manager that the downstairs toilet was dirty, including a dirty and broken toilet seat. I was assured this problem would be be rectified. Last night, I used the toilet and it was still dirty with a dirty broken toilet seat. Our group will not be using Bills again, but will almost certainly use Cote which is only two minutes away.
   

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9. T

   Terry

   VIP

   Austin

   41 reviews

   4.0

   41 reviews

   Dined on 22 August 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Bill's offers splendidly numerous, diverse, tasty dishes with generous serving sizes, making it a very favorable choice for dinner in a pleasant space with unique decor.
   

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10. R

    Rachel

    Kent

    1 review

    4.0

    1 review

    Dined on 22 August 2024

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 4

    Overall a very good experience although the lunchtime rush did slow service quite a lot. I didn't like that they automatically added a service charge which they did without asking. The staff were otherwise extremely helpful and friendly. I would liked a bit more variety on the menu. All in all it was a very good venue that I would definitely return to.The outside seating area is great on a fine day.
    

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