Bin 4 Burger Lounge - Burnaby

Review summary

1. B

   Brendon

   VIP

   Vancouver

   6 reviews

   2.0

   6 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 2

   The experience at bin 4 Burnaby was okay in my opinion. I felt like there was a lot of discomfort from with our server. Mainly because he was given a massive section to himself. Not his fault though, management should of thought about the a busy Friday night on valentines day. Our section where we sat was really messy. We weren't great until 13 min later. Our server had no support, our food looked like it stayed in the pass for a while before reaching our table. I only say this because the lettuce looked soggy and the chicken was very dry. Our server was very overwhelmed but handled it very well. Unfortunately management made the team short handed but letting one of the servers go home early to probably save on labour. I didn't complain, just left our server a great tip. Management needs to step up and buss tables, be more supportive to flip tables, assist hosts, and have better understanding of special days that have an impact on hospitality industries. They also need to have a wait section so people aren't blocking washrooms and fire exits (including front entrance)
   

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2. J

   Joanna

   VIP

   Vancouver

   35 reviews

   4.0

   35 reviews

   Dined on 7 February 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Our server was friendly and attentive. Food overall is good, except my mushroom burger and my mushroom dip are a bit too salty to my liking. That’s just a personal preference and I guess I should have ask them for no additional salt on my burger. We order the Dine out menu and felt we’ve got our money worth for sure.
   

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3. E

   Elaine

   Vancouver

   8 reviews

   5.0

   8 reviews

   Dined on 2 February 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   It’s a comfortable restaurant with very good service. Sent my tuna burger back to be fully cooked. They apologized for the wait but it came back in a reasonable amount of time. Pleasant staff and tasty burgers.
   

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4. K

   Kassandra

   Vancouver

   1 review

   5.0

   1 review

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I usually order the the Big Dipper and it’s fantastic. This time I had the pork fry bowl, lettuce wraps and a smash burger. Each bite was better than the last. The house earl grey iced tea was an excellent compliment to an excellent meal.
   

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5. F

   Fred

   VIP

   Vancouver

   48 reviews

   4.0

   48 reviews

   Dined on 31 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Easy reservation with OpenTable. Plenty of parking. The service was good, and our server was readily available. I had brought a cake for the birthday boy and our server brought it out without being asked. We should’ve saved a slice for her. The birthday boy enjoyed our dinner there so much last year, that he wanted to go back this year. The only negative was that it was cool when we first arrived.
   

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6. S

   Shane

   Vancouver

   3 reviews

   4.0

   3 reviews

   Dined on 26 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food and service were great. We were with friends and wanted to relax and chat. The server seemed to realize we weren't in a hurry and wanted to chat so she was attentive but not overally.
   

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7. R

   Robert

   Vancouver

   3 reviews

   4.0

   3 reviews

   Dined on 21 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good spot for a good hamburger meal. Even better during 50% off days!
   

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8. W

   Wilson

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on 21 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’m a big fan of Bin4 to begin with and then I get your customer appreciation email and that was a no brainer!
   

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9. J

   John

   Vancouver

   1 review

   4.0

   1 review

   Dined on 20 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Specials are very good deals. Sufficient selection to please everyone
   

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10. S

    Samantha

    Vancouver

    1 review

    5.0

    1 review

    Dined on 20 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    This is our second time coming. Will come again. Food is amazing, great selection and value.
    

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