Binchotan

Review summary

1. K

   Katarzyna

   Detroit

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved the seafood grill for two. Came with a large variety of food and sauces. Sangria was delicious and they even brought a complimentary birthday dessert tailored to my food sensitivities! Highly recommend!
   

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2. E

   Elena

   Milwaukee

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Wonderfully prepared meal served on the tabletop grill. We ordered Seafood Robatayaki Experience "for one", but the server put the order "for two". The portions were pretty large, so it was more food than we anticipated, but the meal was delicious.
   

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3. L

   Linda

   San Diego

   45 reviews

   2.0

   45 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Service & ambience are a 10. Food not so much. Sorry.
   

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4. OT

   OpenTable Diner

   Hawaii

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Disappointing unfortunately. Looked so good in terms of menu depth, and ambience. But in reality, the food quality was mid to low and the service was molasses. Couldn’t wait to be done with dinner. Will definitely not return to this places
   

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5. L

   Lauren

   Seattle

   20 reviews

   3.0

   20 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service was very good and the ambiance was very comfortable and lively outside. Great menu, but we weren’t that impressed with the food - the wagyu on the hot stone was a highlight, as were the ali’i mushroom skewers. Would return for a drink or light meal.
   

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6. J

   Jazmine

   Seattle

   2 reviews

   3.0

   2 reviews

   Dined on 26 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Overall, dining here was a lovely experience. Our reservation was pero-sunset so the background was beautiful. The service is EXCELLENT. Our drinks were great (2-Classic Margaritas). The food was good. My mom ordered the pork belly dish and we found out it only come with two pieces of pork belly, sadly.
   

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7. T

   Terri

   Los Angeles

   101 reviews

   vip
   5.0

   101 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and really nice service. If you go, and leave room for dessert, try the brownie. It comes with mochi and a chocolate crisp and caramel sauce. Delicious and not overly sweet. Also the Kona coffee is wonderful.
   

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8. N

   Nancy

   Vancouver

   16 reviews

   4.0

   16 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food was great, service was good, the location is at the Fairmont orchid, so the surroundings were pretty. My only complete would be that I was putting in a table where there was not much light. They give you a little light to put on your table, but it wasn’t enough.
   

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9. E

   Elizabeth

   San Diego

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely delicious, beautiful setting and outstanding service! We’ll be back again!
   

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10. S

    Sabine

    New York City

    7 reviews

    vip
    3.0

    7 reviews

    Dined on 10 November 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    First I have to say that the staff is very friendly! But for a 5 star resort the food is not quite up to par. That the prices are a bit higher is to be expected but the food should match that. The chicken kraage was ok, a bit dry, we‘ve had much better at other places. The lemon aioli is nice tho. My pork belly fried rice was tasty and had a lot of rice BUT only 2 small pieces of pork belly. My husband had the robatayaki traditional and was underwhelmed with the small pieces of meat and fish. Also, I had mentioned our Anniversary when booking and while the hostess said happy Anniversary while seating us, never have we ever not gotten a little appetizer, dessert or drink on the house for a special occasion.
    

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