BJ's Restaurant & Brewhouse - Arcadia

Review summary

1. C

   Cathy

   Tahoe

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Open table got us in right away on our selected time.
   

   BJ's Restaurant & Brewhouse - ArcadiaResponded 1 day ago

   Cathy, we're thrilled to hear you had a great experience with OpenTable! It’s wonderful that we could accommodate you right on time. We look forward to welcoming you back soon for another fantastic visit!
   

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2. A

   Alicia

   Los Angeles

   1 review

   1.0

   1 review

   Dined on 6 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Made reservations. Really glad I did, upon arrival very busy. Unfortunately. Long wait for food. Then to make matters worse our food was cold. What the......it was as if our table/order was completely forgotten about. Disappointing. I will avoid going to this location. There are too many options to dine out.
   

   BJ's Restaurant & Brewhouse - ArcadiaResponded on 7 October 2024

   Alicia, we’re truly sorry to hear about your experience. We appreciate your feedback and understand how frustrating this must have been. We're committed to improving our service and ensuring this doesn’t happen again. Thank you for sharing your thoughts; they help us grow.
   

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3. S

   Steven

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 2 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and delicious food We enjoyed it very much
   

   BJ's Restaurant & Brewhouse - ArcadiaResponded on 6 October 2024

   Steven, thank you for your fantastic review! We're thrilled to hear you enjoyed our service and food. Your support means a lot to us, and we can’t wait to welcome you back for another great experience!
   

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4. L

   Lyn

   Los Angeles

   2 reviews

   vip
   4.0

   2 reviews

   Dined on 1 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service! Food was good. We will be coming back
   

   BJ's Restaurant & Brewhouse - ArcadiaResponded on 3 October 2024

   Thanks for the great feedback, Lyn! We're thrilled you enjoyed the service and food. We look forward to welcoming you back soon for another fantastic experience!
   

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5. N

   Nel

   Los Angeles

   5 reviews

   4.0

   5 reviews

   Dined on 16 September 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Was kinda disappointed as I had mentioned a birthday and told the server. But everything was dismissed as nothing. Was hoping for a nicer evening birthday celebration
   

   BJ's Restaurant & Brewhouse - ArcadiaResponded on 17 September 2024

   Nel, we appreciate your feedback and are sorry to hear your birthday celebration didn’t meet expectations. We strive to create memorable experiences for our guests. Your comments will help us improve, and we hope to make your next visit special. Thank you for sharing!
   

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6. C

   Carolyn

   Los Angeles

   84 reviews

   vip
   5.0

   84 reviews

   Dined on 25 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   So many menu choices! Everyone enjoyed what they ordered: burger, chicken club sandwich, parmesan crusted shrimp. French fries were crispy and abundant. The food was attractively presented. The friendly server was efficient and patient about checking back with us. The Pizookie is a highlight for a shared dessert.
   

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   BJ's Restaurant & Brewhouse - ArcadiaResponded on 28 August 2024

   Carolyn, we’re thrilled to hear you enjoyed such a delicious variety from our menu! It's great to know that everything from the crispy fries to the Pizookie hit the mark. We appreciate your kind words about our service and presentation. Hope to see you again soon!
   

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7. K

   Karen

   Los Angeles

   86 reviews

   5.0

   86 reviews

   Dined on 12 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience as usual! I love being able to make a reservation as the place sometimes fills up, like during popular sporting events. Our food was delicious, as was the S'mores pizookie!
   

   BJ's Restaurant & Brewhouse - ArcadiaResponded on 6 September 2024

   Karen, we're thrilled to hear you had another great experience! It's fantastic that you enjoyed the S'mores pizookie. Thanks for your support, and we can't wait to welcome you back for your next visit!
   

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8. R

   Richard

   Los Angeles

   61 reviews

   4.0

   61 reviews

   Dined on 11 August 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 2

   Very surprised by the quality of the food. Prime rib & steaks were very good, as were the sides. Drinks are a nice 2 ounce pour. Service was very good. The only downside is the restaurant is very noisy.
   

   BJ's Restaurant & Brewhouse - ArcadiaResponded on 12 August 2024

   Thank you so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
   

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9. j

   jillg

   Los Angeles

   26 reviews

   vip
   5.0

   26 reviews

   Dined on 15 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for a wonderful lunch with friends! We had a fantastic server and he couldn’t have been more polite, conscientious and timely. Thank you!
   

   BJ's Restaurant & Brewhouse - ArcadiaResponded on 17 July 2024

   Jill, thank you so much for the great feedback! We strive to make this restaurant a place that everyone can enjoy. See you again soon!
   

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10. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 17 June 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 3

    It was Father’s Day and the place was packed and noisy as to be expected on such a day. That being said, the wait staff was very friendly, attentive and efficient making sure not to rush us through our meal only to make room for more diners. The food was good and the timing was as well. Overall, it was a good experience and will certainly return.
    

    BJ's Restaurant & Brewhouse - ArcadiaResponded on 18 June 2024

    Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
    

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