BJ's Restaurant & Brewhouse - Avon

Review summary

1. OT

   OpenTable Diner

   Indiana2 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Bland food, mediocre service, and very overpriced.
   

   BJ's Restaurant & Brewhouse - AvonResponded 1 day ago

   We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   Is this helpful?

2. F

   Flasher VIP

   Indiana28 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server Megan was amazing. So sweet and helpful throughout our dinner. Strawberry margarita is really tasty!
   

   BJ's Restaurant & Brewhouse - AvonResponded 1 day ago

   We’re thrilled to hear you had such a great experience! Megan is indeed a rockstar, and we're glad you enjoyed the strawberry margarita. We look forward to welcoming you back for more delicious moments!
   

   Is this helpful?

3. A

   Amber

   Indiana5 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was great and the food was delicious. The only small suggestion I would make is to reconsider having the hostess yell out names for seating. This particular night, the hostess was very loud.
   

   BJ's Restaurant & Brewhouse - AvonResponded on 3 March 2025

   Amber, thank you for the fantastic review! We're thrilled you enjoyed the service and food. We appreciate your feedback about the hostess and will certainly take it into consideration for a more enjoyable experience. Hope to see you again soon!
   

   Is this helpful?

4. S

   Stephen

   Indiana11 reviews

   4.0

   Dined on 23 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Although they were pretty busy with people waiting for tables, we were seated immediately as we had reservations. Service was very good, food was plentiful and delicious. It was noisy but that's understandable since the place was so full on a Saturday night. No complaints. App made it easy to review and pay our bill when we were ready to leave.
   

   BJ's Restaurant & Brewhouse - AvonResponded on 24 February 2025

   Thank you for the great feedback, Stephen! We're thrilled to hear that your experience was enjoyable despite the weekend buzz. It’s wonderful to know that our reservations and app made your visit smoother. We hope to see you again soon for another delicious meal!
   

   Is this helpful?

5. R

   Ryan

   Indiana2 reviews

   3.0

   Dined on 22 February 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   It didn't seem to matter that we had a reservation. They just put us in the queue and we waited 40 minutes like everyone else.
   

   BJ's Restaurant & Brewhouse - AvonResponded on 24 February 2025

   Ryan, we appreciate your feedback and apologize for the wait despite your reservation. We strive to improve our service and will address this issue with our team. Thank you for sharing your experience, and we hope to provide a better visit next time.
   

   Is this helpful?

6. J

   Jarod

   Indiana10 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quick seating, great service and food was delicious!
   

   BJ's Restaurant & Brewhouse - AvonResponded on 17 February 2025

   Thanks for the fantastic review, Jarod! We're thrilled to hear you enjoyed the quick seating, great service, and delicious food. Your feedback motivates our team to keep delivering excellent experiences. We can't wait to welcome you back soon!
   

   Is this helpful?

7. D

   Dillon

   Unspecified1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   awful experience, food was awful, service was slow, had to call back items for quality issues
   

   BJ's Restaurant & Brewhouse - AvonResponded on 25 February 2025

   Hi Dillon. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   Is this helpful?

8. M

   Mike VIP

   Indiana7 reviews

   3.0

   Dined on 14 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   - service was good yet sparse give the large VD crowd. - didn’t like the hostess yelling names every few minutes; thought that is what text is expected to do. Diminished the atmosphere. - menu has lots of variety, nice!
   

   BJ's Restaurant & Brewhouse - AvonResponded on 16 February 2025

   Thanks for your feedback, Mike! We appreciate your insights on the service and atmosphere. We’re glad you enjoyed the menu variety. Your comments will help us improve the overall experience for our guests. Looking forward to seeing you again soon!
   

   Is this helpful?

9. J

   Jim

   Indiana4 reviews

   2.0

   Dined on 14 February 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   Good experience from a restaurant other than the service, which was absolutely the worst never got a refill on my drink the entire night had to wait way too long between seeing the server and really inconsistent with the bringing out of the food. My salad came out within a minute of me, ordering the appetizer took another 15 minutes And another 20 minutes for the rest of the food. People were actually coming to our table asking if this is our food multiple times even asking what table number we were like we would know that.
   

   BJ's Restaurant & Brewhouse - AvonResponded on 16 February 2025

   Thank you for sharing your experience Jim. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   Is this helpful?

10. G

    Gina VIP

    Indiana64 reviews

    4.0

    Dined on 14 February 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    We have been to BJ's Brewhouse numerous times. This was our first time coming on Valentine's Day for the special. They were offering Soup or Salad, Entrée (Pork Chop or Prime Rib) and a dessert for each of us at a discounted price. I wanted to try the clam chowder, but there was a mix up in the kitchen and it was going to be quite a long wait for that particular soup. So I offered to switch to the Broccoli Cheddar. I do like Broccoli Cheddar, but I really had my heart set on the clam chowder so I was definitely disappointed. My husband got the prime rib and I got the pork chop so we could share with each other. Both were so good. The pork chop has this great seasoning on it. And it's cooked to perfection making it super juicy. The prime rib is also very good. We both tried different Pizookies too. Our server was very nice but also very busy, so we didn't see him as much as I would have liked. But we had a great time and we will definitely be back.
    

    BJ's Restaurant & Brewhouse - AvonResponded 6 days ago

    Thanks for sharing your experience, Gina! We're thrilled you enjoyed the pork chop and prime rib, and we're sorry about the mix-up with the clam chowder. Your feedback on service is valuable, and we’ll work on improving that. Looking forward to welcoming you back soon!
    

    Is this helpful?