BJ's Restaurant & Brewhouse - Bakersfield

Review summary

1. P

   Patty

   Seattle

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   They do not honor the open table reservation. We were still expected to wait 20 to 30 minutes. I might have well just joined the waitlist on the way there. Steak was not medium rare. Was closer to medium well. Hard to cut too. Mash was really good. Side salad had minced cucumbers. I am allergic.
   

   BJ's Restaurant & Brewhouse - BakersfieldResponded 2 days ago

   Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
   

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2. T

   Tony

   San Joaquin

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great dinner with my family for my birthday. Food was great and so was the service at check out we paid with PayPal easy time. My kids all enjoyed the food
   

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   BJ's Restaurant & Brewhouse - BakersfieldResponded 6 days ago

   Thanks for sharing, Tony! We're thrilled to hear you had a wonderful birthday dinner with your family. It’s great to know the food and service exceeded your expectations. We hope to celebrate more special moments with you all in the future!
   

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3. A

   Alex

   San Joaquin

   1 review

   5.0

   1 review

   Dined on 25 October 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 3

   Service was super quick and attentive. Food was quality and so were the drinks. Sharlene did a great job as our waitress. Overall I would recommend.
   

   BJ's Restaurant & Brewhouse - BakersfieldResponded on 26 October 2024

   Thanks for the fantastic review, Alex! We’re thrilled to hear you enjoyed the quick service and quality food and drinks. Sharlene will be glad to know she made a positive impact. We appreciate your recommendation and can’t wait to welcome you back!
   

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4. OT

   OpenTable Diner

   San Joaquin

   1 review

   5.0

   1 review

   Dined on 22 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bidi was a great server. Had a gluten free allergy in our party and everything was handled safely. They were able to get our large party in and out in an hour during lunch. Lunch specials were delicious too.
   

   BJ's Restaurant & Brewhouse - BakersfieldResponded on 24 October 2024

   Thanks for the fantastic review! We're thrilled to hear that Bidi provided excellent service and accommodated your gluten-free needs. It’s great to know you enjoyed our lunch specials and efficient service. We look forward to welcoming you back soon!
   

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5. G

   Grace

   San Joaquin

   1 review

   3.0

   1 review

   Dined on 10 October 2024

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 5

   The was really good but the only thing I didn't get what I ordered. But is was good so I didn't push the issue
   

   BJ's Restaurant & Brewhouse - BakersfieldResponded on 11 October 2024

   Thanks for your feedback, Grace! We’re glad you enjoyed the food, but we’re sorry to hear there was a mix-up with your order. We appreciate you bringing it to our attention and will work on improving our service for a better experience next time.
   

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6. W

   Willoe

   San Joaquin

   1 review

   5.0

   1 review

   Dined on 29 August 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   I had went recently, and really enjoyed my experience. The server was very attentive and was very fast. I enjoyed how they would come check up on our table with "Hi friends!" I drank at least 8 glasses of water, and they was there each time to refill. I think my Server's name is Nikita. Truly enjoyed my experience, a little cold I will add. I will definitely revisit, 9/10 :)
   

   BJ's Restaurant & Brewhouse - BakersfieldResponded on 1 September 2024

   Willoe, we’re thrilled to hear you had such a great experience! Nikita and the team love making our guests feel welcome. We appreciate your feedback about the temperature and can’t wait to see you again for another visit!
   

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7. A

   Adrian

   Las Vegas

   3 reviews

   4.0

   3 reviews

   Dined on 18 August 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good overall but they had to redo my prime rib because it was too dry and cold.
   

   BJ's Restaurant & Brewhouse - BakersfieldResponded on 20 August 2024

   Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
   

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8. V

   Veronika

   San Joaquin

   1 review

   1.0

   1 review

   Dined on 17 August 2024

   1. Overall 1
   2. Food 5
   3. Service 3
   4. Ambience 1

   My experience was bad because they didn’t respect the time of my reservation they gave us the table after 45 minutes because their priority was those who arrived directly to the restaurant they only repeated again and again that we had to wait because we had booked it through the application
   

   BJ's Restaurant & Brewhouse - BakersfieldResponded on 17 August 2024

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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9. C

   Courtney

   San Joaquin

   1 review

   1.0

   1 review

   Dined on 10 August 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The service was horrible. The waiter forgot my husbands food then finally brought it out 20 mins after everyone else got their food. It was cold he sent it back and didn’t even eat. Then we even put an order in for the pizzookie when we first ordered. The waiter said I didn’t know you wanted it 🙄 it was all around horrible
   

   BJ's Restaurant & Brewhouse - BakersfieldResponded on 24 August 2024

   Thank you for sharing your experience Nathan. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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10. OT

    OpenTable Diner

    Las Vegas

    1 review

    2.0

    1 review

    Dined on 5 July 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 5

    We got our appetizers and salads before getting drinks. All we got was waters and ice tea so it’s not like they were waiting for them from the bar. Then our food was ice cold when we received it and both of my kids orders were wrong. We didn’t complain but it was definitely not a good experience. Thank goodness dessert was good.
    

    BJ's Restaurant & Brewhouse - BakersfieldResponded on 7 July 2024

    Thank you for sharing your experience. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
    

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