BJ's Restaurant & Brewhouse - Coral Springs

Review summary

1. M

   Mike

   Miami

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Waiter got the order wrong on my daughter . Even admitted he didn’t know what she had ordered . Tells her he will Have it out right away . The rest of the party waited but our food was getting cold . Manager brings out her food and says “enjoy “ and leaves . My steak came out well done when ordered medium . Sauces are watered down . Positives my husband and other daughter really liked their food . We don’t complain especially on Christmas Eve but manager could have made this a better experience and didn’t . Wouldn’t go back .
   

   BJ's Restaurant & Brewhouse - Coral SpringsResponded 1 day ago

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurant s.com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Coral Springs restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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2. b

   barbara

   Orlando

   9 reviews

   4.0

   9 reviews

   Dined on 17 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Extensive menu so something for everyone. My grandkids love the mozzarella sticks. Nice cocktails
   

   BJ's Restaurant & Brewhouse - Coral SpringsResponded on 19 December 2024

   Thank you for your feedback, Barbara! We're thrilled to hear that you and your grandkids enjoyed our extensive menu and the mozzarella sticks. It's great to know our cocktails hit the mark too. We look forward to welcoming you back for another visit soon!
   

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3. A

   Ana

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and even better food. Would definitely recommend.
   

   BJ's Restaurant & Brewhouse - Coral SpringsResponded on 19 December 2024

   Ana, thank you for the fantastic feedback! We're thrilled to hear you enjoyed our service and food. Your recommendation means a lot to us. We look forward to welcoming you back soon for more delicious experiences!
   

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4. N

   Natalie

   VIP

   West Palm Beach

   18 reviews

   2.0

   18 reviews

   Dined on 14 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Normally have a better experience. Thinking at this point it must have been Friday the 13th carrying over into Saturday. [3 top; 305] Had a reservation for 6pm; arrived at 5:40; came inside at 5:50 - was never greeted (despite there being 3 people in the front). I asked about our reservation; we were seated promptly (so plus there). Server came without too long of a wait (another plus). Then downhill - after placing our order; someone else's food was brought to the table. Our appetizers arrived, but couldn't eat them since we had no silverware. Had to try and catch our server to prompt. We did after some time. Cleared my husband's empty glass (great that he saw it); but then never returned until we had to find him to prompt him (and he had to ask what he was drinking). Food finally comes, but my order is completely wrong (from the wrong temperature of the meat to the wrong sides). Another person in our party was without a drink. Never offered waters. Finally caught our server again to ask for waters; long wait. We finished our meals before we had another drink made available to us. Got the server's attention to let him know we were taking some items home. I'm speaking with him about it and he literally turns away to address the table behind me mid-sentence! When he had taken our order; he acknowledged the loyalty and reminded me I had a free dessert. We were never offered dessert. I get that it was busy, and I extended some grace - but our server repeatedly saying "sorry, I forgot" - is simply not good service.
   

   BJ's Restaurant & Brewhouse - Coral SpringsResponded on 19 December 2024

   Thanks for this feedback, Natalie. Your experience doesn't reflect what we strive for at BJ's Restaurant & Brewhouse. Could you email us at feedback@bjsrestaurantscom and tell us a bit more about what happened? We'll pass along your concerns to the appropriate managers so that this doesn't happen again. Please include the name your review was posted under and that it is about our Coral Springs restaurant. We're all ears if you have anything else you'd like to share about your dining experience with us.
   

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5. Y

   Yanet

   Fort Lauderdale

   6 reviews

   5.0

   6 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good place, service was fast and friendly!! Good experience ❤️
   

   BJ's Restaurant & Brewhouse - Coral SpringsResponded on 26 November 2024

   Thank you, Yanet! We’re thrilled to hear you had a great experience with our fast and friendly service. Your kind words mean a lot to us. We look forward to welcoming you back soon!
   

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6. K

   Ken

   VIP

   Fort Lauderdale

   93 reviews

   5.0

   93 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our group all enjoyed their meals & desserts. The server was very friendly & attentive.
   

   BJ's Restaurant & Brewhouse - Coral SpringsResponded on 14 November 2024

   Ken, we're thrilled to hear that you and your group had such a great experience! It’s wonderful to know that our meals and desserts hit the mark, and our team appreciates your kind words about their service. We hope to welcome you back soon!
   

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7. J

   JUDITH

   VIP

   West Palm Beach

   33 reviews

   5.0

   33 reviews

   Dined on 1 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent prime rib dinner! Will be going back again!
   

   BJ's Restaurant & Brewhouse - Coral SpringsResponded on 3 November 2024

   Judith, we’re thrilled to hear you enjoyed our prime rib dinner! It’s great to know you plan to visit us again. We look forward to serving you another delicious meal soon!
   

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8. J

   JUDITH

   VIP

   West Palm Beach

   33 reviews

   5.0

   33 reviews

   Dined on 17 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hamburger special night. The bacon cheeseburgers were delicious.
   

   BJ's Restaurant & Brewhouse - Coral SpringsResponded on 18 October 2024

   Thanks for the fantastic review, Judith! We're thrilled you enjoyed our bacon cheeseburgers on special night. Your feedback motivates us to keep serving up delicious meals. We can't wait to see you again for more tasty treats!
   

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9. S

   Steven

   Greater Boston

   992 reviews

   4.0

   992 reviews

   Dined on 24 September 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Dined in the restaurant. Good basic fare. Wings and Avocado Egg Rolls good sharable starters. Tried the Fried Chicken for the first time at a BJs... ok, not special. Next time the Pork Chop. Like their flexibility regarding sides/salads.
   

   BJ's Restaurant & Brewhouse - Coral SpringsResponded on 3 October 2024

   Thanks for your feedback, Steven! We're glad you enjoyed the wings and avocado egg rolls. Sorry to hear the fried chicken didn’t wow you, but we hope you love the pork chop on your next visit. We appreciate your thoughts on our flexible menu options!
   

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10. N

    Nina

    Fort Lauderdale

    1 review

    4.0

    1 review

    Dined on 8 September 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Enjoyable evening. Food and service was very good .
    

    BJ's Restaurant & Brewhouse - Coral SpringsResponded on 10 September 2024

    Thanks for the feedback, Nina! We're glad to hear you had an enjoyable evening and appreciated the food and service. We strive for excellence and hope to make your next visit even better!
    

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