BJ's Restaurant & Brewhouse - Florence

Review summary

1. L

   Lina

   Las Vegas

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   First visit. Host was very friendly. Server was very rough around the edges and seemed frustrated. Great menu selection and food was great!
   

   BJ's Restaurant & Brewhouse - FlorenceResponded 5 days ago

   Thanks for sharing your experience, Lina! We're glad you enjoyed the friendly host and great food. We appreciate your feedback about the service and will work on ensuring a smoother experience for our guests. Hope to see you again soon!
   

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2. D

   Doug

   Naples

   98 reviews

   5.0

   98 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice restaurant for a family dinner. Food choices were plentiful and the food quality was great. Definitely will return.
   

   BJ's Restaurant & Brewhouse - FlorenceResponded on 29 October 2024

   Doug, thank you for the fantastic review! We're thrilled to hear you enjoyed your family dinner and appreciated our food options and quality. We can't wait to welcome you back for another great meal!
   

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3. S

   Stephen

   Dallas

   1 review

   2.0

   1 review

   Dined on 13 October 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Bar was slow, some had cold food. Waters’s was overwhelmed. Probably left earlier than we would have. Smaller checks
   

   BJ's Restaurant & Brewhouse - FlorenceResponded on 15 October 2024

   Stephen, we appreciate your feedback and are sorry to hear about your experience. We strive for better service and quality, and your insights help us improve. We'll address these issues with our team to ensure a more enjoyable visit next time. Thank you for sharing your thoughts.
   

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4. N

   Nicole

   Cincinnati

   1 review

   5.0

   1 review

   Dined on 29 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service! Good food! Great family place! Will come back again!
   

   BJ's Restaurant & Brewhouse - FlorenceResponded on 1 October 2024

   Nicole, thank you for the fantastic feedback! We're thrilled to hear you enjoyed our service and food, and that you found us to be a great family spot. We can't wait to welcome you back for another visit!
   

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5. J

   JoAnn

   Cincinnati

   1 review

   5.0

   1 review

   Dined on 21 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were great. We had a great evening with friends.
   

   BJ's Restaurant & Brewhouse - FlorenceResponded on 23 September 2024

   Thank you, JoAnn! We're thrilled to hear you had a wonderful evening with friends and enjoyed both the food and service. Your support means a lot to us, and we can’t wait to welcome you back for another great experience!
   

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6. B

   Believe333

   New York City

   36 reviews

   1.0

   36 reviews

   Dined on 19 July 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Two of 3 dinners came out wrong - short staffed - disappointing
   

   BJ's Restaurant & Brewhouse - FlorenceResponded on 21 July 2024

   We are sorry to read your recent experience with us was not up to par. We will work with our team to make sure this does not happen again.
   

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7. GR

   GRTfromHHI

   Charleston

   46 reviews

   5.0

   46 reviews

   Dined on 26 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An enjoyable spot with an upbeat vibe, and fun menu choices. Our server, Paige, was absolutely wonderful. Would definitely go back again ... and again, and again!
   

   BJ's Restaurant & Brewhouse - FlorenceResponded on 30 June 2024

   Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
   

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8. OT

   OpenTable Diner

   Indiana

   4 reviews

   5.0

   4 reviews

   Dined on 16 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a pleasure, been here 3 times in 4 weeks. Ty
   

   BJ's Restaurant & Brewhouse - FlorenceResponded on 18 June 2024

   WOW! We loved your comments, thanks for the great “pat on the back,” we really appreciate it! Looking forward to serving you again.
   

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9. DB

   DarlaB

   Cincinnati

   43 reviews

   vip
   4.0

   43 reviews

   Dined on 14 June 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Very good experience, as always. Service was great as was the food.
   

   BJ's Restaurant & Brewhouse - FlorenceResponded on 17 June 2024

   Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
   

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10. OT

    OpenTable Diner

    Cincinnati

    2 reviews

    3.0

    2 reviews

    Dined on 5 June 2024

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 5

    Chicken and shrimp was overcooked and hard. Salmon was fine.
    

    BJ's Restaurant & Brewhouse - FlorenceResponded on 7 June 2024

    Sorry to hear you were disappointed with your meal. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
    

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