BJ's Restaurant & Brewhouse - Lexington

Review summary

1. P

   Penny

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Server was attending and the GM found our grandsons iPad and walked it out to our car. Thankful.
   

   BJ's Restaurant & Brewhouse - LexingtonResponded on 1 December 2024

   Penny, we're thrilled to hear you had such a positive experience! Our team always strives to go above and beyond for our guests. We're glad the GM could help with your grandson's iPad. Thank you for sharing your kind words!
   

   Is this helpful?

   Report
2. C

   Carla

   Cincinnati

   13 reviews

   5.0

   13 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Ambience was great even though it was very crowded! It helped us that we made this reservation! We were seated in a timely manner at 5:00pm. Our server was friendly and knowledgeable on her suggestive selling on menu options! We ordered the onion rings for appetizer and shrimp scampi.The scampi needed more garlic! But it was delicious. We were there on our special date to the city with our children’s Godparents! My husband and I are former Ky residents! So every chance we get we visit and choose a restaurant book through OpenTable and the rest is history! Thank you BJ’s for making our experience a very enjoyable experience!
   

   BJ's Restaurant & Brewhouse - LexingtonResponded on 18 November 2024

   Carla, we’re thrilled to hear you had such a wonderful experience with us! It’s great that you enjoyed the ambience and our server's recommendations. We appreciate your feedback about the shrimp scampi and will pass it along. Thanks for choosing BJ's for your special date!
   

   Is this helpful?

   Report
3. C

   Carla

   Louisville

   2 reviews

   3.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   First time in a while. I remember the food being better. Floors were slippery due to it raining outside. Expensive for okay food.
   

   BJ's Restaurant & Brewhouse - LexingtonResponded on 12 November 2024

   Carla, thanks for sharing your feedback. We're sorry to hear your experience didn't meet expectations. We’re addressing the slippery floors and reviewing our menu to ensure better quality. Your thoughts are valuable to us as we strive to improve. We hope to welcome you back soon for a better visit!
   

   Is this helpful?

   Report
4. J

   Ji-YOUNG

   Washington DC

   1 review

   4.0

   1 review

   Dined on 8 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   I was so satisfied with this restaurant. Variety menu and nice atmosphere, nice staff, overall is good. but the place is not connected through the app. so It was not possible to pay the bill by phone. when I scanned the QR code at the recent system, It could not recognize this branch in Lexington. App also failed to make this place as my place. They need to check and fix
   

   BJ's Restaurant & Brewhouse - LexingtonResponded on 10 November 2024

   Thank you for your feedback! We're thrilled you enjoyed the menu and atmosphere. We’re aware of the app issues and are working to resolve them. Your experience is important to us, and we appreciate your patience as we improve our services.
   

   Is this helpful?

   Report
5. L

   Laura

   VIP

   Louisville

   9 reviews

   4.0

   9 reviews

   Dined on 25 October 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   We had a large party of seven so they pulled a few tables together on the right hand side of the restaurant for us. We found it to be extremely loud because all of the large groups are in the same area. The service was a little slow as they were packed for a Friday evening at 6 PM. They were out of French dip sandwich, something else that someone asked for and the ducky drink featured in the menu. We ordered several appetizers and meals plus dessert for the birthday honoree.  Total bill was almost $300, not bad considering all of the food.
   

   BJ's Restaurant & Brewhouse - LexingtonResponded on 26 October 2024

   Thanks for sharing your experience, Laura! We’re glad you enjoyed the food and the birthday celebration. We apologize for the noise and service delays during peak hours. Your feedback is invaluable, and we’ll work on improving these aspects. Hope to see you again soon for a quieter visit!
   

   Is this helpful?

   Report
6. S

   Selena

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined on 11 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an amazing experience celebrating a birthday!! The food and service was excellent.
   

   BJ's Restaurant & Brewhouse - LexingtonResponded on 13 October 2024

   Selena, we’re thrilled to hear you had an amazing birthday celebration with us! It’s great to know our food and service met your expectations. Thank you for sharing your experience, and we hope to celebrate more special moments together in the future!
   

   Is this helpful?

   Report
7. K

   Kelly

   VIP

   Louisville

   9 reviews

   5.0

   9 reviews

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect! First time going and will for sure be back.
   

   BJ's Restaurant & Brewhouse - LexingtonResponded on 7 October 2024

   Thanks, Kelly! We're thrilled to hear you had a perfect experience on your first visit. We can't wait to welcome you back again soon!
   

   Is this helpful?

   Report
8. J

   Joyce

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were on time- we were seated immediately and everyone was super nice. The only thing that I can say is that our appetizer came out with our meal-which the kitchen got messed up- waitress was nice and didn’t charge us for. We had a nice dinner and great experience. We will go back.
   

   BJ's Restaurant & Brewhouse - LexingtonResponded on 7 October 2024

   Joyce, thank you for the fantastic review! We're thrilled to hear you had a great experience and appreciate your understanding about the appetizer mix-up. Our team always strives to provide excellent service, and we look forward to welcoming you back for another enjoyable dinner!
   

   Is this helpful?

   Report
9. N

   Nancy

   Louisville

   5 reviews

   5.0

   5 reviews

   Dined on 22 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent service, enjoyed our meal! They were out of prime rib, so I had the salmon.
   

   BJ's Restaurant & Brewhouse - LexingtonResponded on 24 September 2024

   Nancy, we’re thrilled to hear you enjoyed your meal and that our team provided excellent service! Sorry about the prime rib, but glad the salmon hit the spot. We can’t wait to welcome you back for another great dining experience!
   

   Is this helpful?

   Report
10. JS

    JenniferS

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on 20 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and service. The pizookies are amazing.
    

    • 
    • 

    BJ's Restaurant & Brewhouse - LexingtonResponded on 22 September 2024

    Thank you, Jennifer! We’re thrilled to hear you enjoyed the food and service. Our pizookies are a fan favorite for a reason! We can’t wait to welcome you back for more delicious treats.
    

    Is this helpful?

    Report