BJ's Restaurant & Brewhouse - Mentor

4.0

82 Reviews

$30 and under

American

Make a booking

2 people

23 Nov 2024

19:00

Booked 5 times today

Lively
Child-friendly
Great for craft beers

Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.

Order delivery or takeout

Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
American, Barbecue, Pizzeria
Hours of Operation
Mon–Wed, Sun 11:00 am–11:00 pm Sat 11:00 am–12:00 am
Phone number
(440) 276-1360
Website
http://www.bjsrestaurants.com/
Payment Options
AMEX, Discover, Mastercard, Visa
Dress code
Casual Dress

Location
7880 Mentor Ave, Mentor, OH 44060-5513
Area
Mentor
Parking details
Public Lot
Additional
Gluten-free Options, Indoor Fireplace, Patio/Outdoor Dining

What 82 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0

4 based on recent ratings

4.1Food
4Service
3.9Ambience
3.8Value

Noise • Moderate

82 Reviews

D
Donna
Cleveland
1 review
2.0
1 review
Dined 6 days ago
1. Overall 2
2. Food 2
3. Service 2
4. Ambience 1
Tables and seats were wet when seated. Asked waitress to dry off but she didn’t do a very good job so we used table napkins to dry completely. Manager came over and said he would do it. Then one of the four meals was cold when served. Sent it back to warm it up but we finally asked the manager to check on it . By the time he brought it to our table, the three of us were finished with our meal. One of our meals was supposed to be grilled fish taco and it came out as breaded fish. The manager did not charge for the one meal that came out late. Just frustrating exp.
BJ's Restaurant & Brewhouse - MentorResponded 5 days ago
We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurant s.com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Mentor restaurant.
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S
Sharon
Cleveland
2 reviews
4.0
2 reviews
Dined on 10 October 2024
1. Overall 4
2. Food 5
3. Service 3
4. Ambience 5
Food is always great as usual which is why we come back. The service however wasn't the greatest this time around, we had a baby with us and the waitress hardly came around. As a party of only 4 adults + 1 baby and a reservation I think it's unacceptable for us to be there for just over 2 hours.. Then to be given the bill & not come back, I had to go find someone to close it out they proceeded to go look for the waitress for us.
BJ's Restaurant & Brewhouse - MentorResponded on 13 October 2024
Sharon, thanks for your feedback! We're thrilled you enjoy our food, but we’re sorry to hear about the service experience. Your comments are valuable, and we’ll address this with our team to ensure improvements. We appreciate your continued support and hope to serve you better next time!
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C
Celia
Charleston
1 review
3.0
1 review
Dined on 1 September 2024
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 4
The food is okay. The pizookies are honestly the best part and the drinks were good. The Sals chicken was a lackluster in flavor- it honestly tasted like boiled chicken prisoners would eat. Burgers are good, I’d stick with fried foods if I were coming back. The service was okay. He seemed nice but like we were an inconvenience being there.
BJ's Restaurant & Brewhouse - MentorResponded on 3 September 2024
Thanks for your feedback, Celia! We're glad you enjoyed the pizookies and drinks. We're sorry to hear the chicken didn’t meet your expectations and appreciate your thoughts on service. Your insights help us improve, and we hope to impress you more on your next visit!
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M
Michelle
Cleveland
1 review
5.0
1 review
Dined on 24 August 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Our waitress E made our night fantastic!! She was kind, personable, funny and made great suggestions for food choices.
BJ's Restaurant & Brewhouse - MentorResponded on 28 August 2024
Thanks for the wonderful feedback, Michelle! We’re thrilled to hear that our waitress made your night special with her great service and suggestions. We’ll be sure to pass on your kind words to her. Looking forward to welcoming you back soon for another fantastic experience!
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B
Brenda
Cleveland
1 review
2.0
1 review
Dined on 24 August 2024
1. Overall 2
2. Food 4
3. Service 2
4. Ambience 3
Took an hour to get our food. Waited far too long.
BJ's Restaurant & Brewhouse - MentorResponded on 28 August 2024
Hi Brenda, we apologize for the long wait you experienced. Your feedback is important to us, and we're actively working to improve our service speed. Thank you for sharing your thoughts, and we hope to provide you with a better experience next time.
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C
Christy
Detroit
84 reviews
vip
5.0
84 reviews
Dined on 25 July 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
I had the chicken salad with strawberries and my partner had the jambalaya. Both were very tasty selections. I thought the beers were on the pricey side. Our server, Laura, was a hoot and we enjoyed our conversation with her. I'd come back again.
BJ's Restaurant & Brewhouse - MentorResponded on 27 July 2024
Thank you for this kind review, Christy. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
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JS
JoeS
Cleveland
83 reviews
4.0
83 reviews
Dined on 16 June 2024
1. Overall 4
2. Food 3
3. Service 4
4. Ambience 4
Way to much batter on calamari & fish & chips meals!!! Santa Fe salad greens were bland (limp & tasteless) & chicken was mediocre!!!
BJ's Restaurant & Brewhouse - MentorResponded on 18 June 2024
Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
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OT
OpenTable Diner
Cleveland
1 review
5.0
1 review
Dined on 24 May 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Although I was running a little late, my table was ready when I got there. My waitress was AWESOME
BJ's Restaurant & Brewhouse - MentorResponded on 30 May 2024
Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
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OT
OpenTable Diner
Cleveland
1 review
4.0
1 review
Dined on 12 May 2024
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 4
Our food was very good. The Salmon and shrimp tacos.
BJ's Restaurant & Brewhouse - MentorResponded on 14 May 2024
Thanks so much for your feedback about our food! It's always good to hear that we're making our guests happy. We look forward to seeing you again soon!
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DK
DawnK
Chicago
65 reviews
vip
1.0
65 reviews
Dined on 20 April 2024
1. Overall 1
2. Food 3
3. Service 1
4. Ambience 2
Incredibly disappointing experience. We were seated 25 minutes after our reservation despite there being tables available. What we later learned is that although not terribly busy, they only had 3 staff working the kitchen so they were trying to slow seating of people. We waited 25 minutes for chip and spinach dip, and our meals took an hour to deliver - half of the food was cold. Supervisor came to our table several times to tell us it was almost ready but that wasn’t the case. The chicken tortilla soup was nothing like pictured on the website and they forgot the avocado. My husbands steak had great flavor but was as cold as a stone by the time it arrived. Two people in our party of 8 joined us a bit late - they also waited over an hour for wings and a hamburger. By the time it arrived, they had to pack it up to go. Our waitress was friendly but never cleared plates; they kept piling up and I had to take them to a wait station. The bill came and I saw we were being overcharged for four drinks - charged for doubles when singles were ordered. At this point I decided to speak to the manager. He apologized for the food being so late and said he would comp the two meals that had to be packed up to go, and he would fix the drink pricing and comp the chips and dip. Nice gesture and appreciated but really was overdue as nothing was offered but excuses until I complained. He did take off the food as promised but only fixed the pricing on one of four drinks. I let it go as frankly we needed to get out of there. $14.25 for a Tito’s and soda!! We were there for 3 full hours and spent close to $400. Total rip off.
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FAQs

BJ's Restaurant & Brewhouse - Mentor offers takeout which you can order by calling the restaurant at (440) 276-1360.

BJ's Restaurant & Brewhouse - Mentor is rated 4 stars by 82 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

23 Nov 2024

19:00

Booked 5 times today

Order delivery or takeout

Google Map for BJ's Restaurant & Brewhouse - Mentor

7880 Mentor Ave, Mentor, OH 44060-5513

Additional information

Area
Mentor
Hours of Operation
Mon–Wed, Sun 11:00 am–11:00 pm Sat 11:00 am–12:00 am
Price
$30 and under
Cuisines
American, Barbecue, Pizzeria
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Public Lot
Payment Options
AMEX, Discover, Mastercard, Visa
Additional
Gluten-free Options, Indoor Fireplace, Patio/Outdoor Dining

Website
http://www.bjsrestaurants.com/
Phone number
(440) 276-1360

BJ's Restaurant & Brewhouse - Mentor

Make a booking

Order delivery or takeout

Additional information

Menu

What 82 people are saying

Overall ratings and reviews

FAQs

Does BJ's Restaurant & Brewhouse - Mentor offer delivery through OpenTable or takeout?

How is BJ's Restaurant & Brewhouse - Mentor restaurant rated?

Is BJ's Restaurant & Brewhouse - Mentor currently accepting bookings?

Make a booking

Order delivery or takeout

Additional information