BJ's Restaurant & Brewhouse - Mesa

Review summary

1. g

   george

   VIP

   Phoenix

   11 reviews

   3.0

   11 reviews

   Dined on 8 December 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Service was very good. Prime rib was tough and grisly. Definitely over priced. Very disappointing.
   

   BJ's Restaurant & Brewhouse - MesaResponded on 9 December 2024

   George, thank you for your feedback! We’re glad to hear you enjoyed the service but sorry to learn the prime rib didn't meet your expectations. We value your input and will address your concerns with our kitchen team to improve the experience for our guests.
   

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2. C

   Cheryl

   Phoenix

   2 reviews

   4.0

   2 reviews

   Dined on 22 November 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   Very loud & busy, but still a good evening! Our server(s) were very pleasant & showed an interest in us.
   

   BJ's Restaurant & Brewhouse - MesaResponded on 23 November 2024

   Thanks for the feedback, Cheryl! We’re glad you enjoyed your evening and appreciated our team. We’re always striving to create a great atmosphere, and your input helps us improve. Hope to see you again soon!
   

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3. N

   Nancy

   Orange County

   1 review

   5.0

   1 review

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great prices & excellent service. We love Aaron! He is part of the reason we keep coming back.
   

   BJ's Restaurant & Brewhouse - MesaResponded on 13 November 2024

   Thanks for the fantastic review, Nancy! We're thrilled to hear you enjoy our food and service. Aaron truly is a gem, and we're glad he makes your visits special. We can’t wait to welcome you back for more delicious meals!
   

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4. T

   Terri

   Phoenix

   15 reviews

   5.0

   15 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great, service was great, and our time there was very enjoyable.
   

   BJ's Restaurant & Brewhouse - MesaResponded on 12 November 2024

   Terri, we're thrilled to hear you had such a fantastic experience! It's wonderful to know you enjoyed both the food and service. We look forward to welcoming you back for another great time soon!
   

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5. R

   Rick

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Well done . Good food and service was spot one. The pizza was excellent and all the TV’s made for a fun atmosphere
   

   BJ's Restaurant & Brewhouse - MesaResponded on 12 November 2024

   Thanks, Rick! We’re thrilled to hear you enjoyed the food and atmosphere. Our team works hard to create a great experience, and it’s awesome to know the pizza hit the mark. Hope to see you again soon for more good times!
   

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6. J

   J Scott

   Phoenix

   1 review

   2.0

   1 review

   Dined on 27 October 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Food raw no utensils/napkins don’t go on homecoming
   

   BJ's Restaurant & Brewhouse - MesaResponded on 28 October 2024

   We are so sorry to hear about your experience with your food. We wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant, on the spot!
   

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7. P

   Patti

   Phoenix

   21 reviews

   5.0

   21 reviews

   Dined on 23 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great value, great service and they take online reservations.
   

   BJ's Restaurant & Brewhouse - MesaResponded on 25 October 2024

   Thank you, Patti! We're thrilled to hear you enjoyed the food, value, and service. It's our goal to make dining easy and enjoyable for everyone. We appreciate your support and look forward to welcoming you back soon!
   

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8. d

   david

   VIP

   Los Angeles

   9 reviews

   5.0

   9 reviews

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We were a party of 5 … service was super friendly and sharp. Food and beverages were delicious.
   

   BJ's Restaurant & Brewhouse - MesaResponded on 15 October 2024

   David, thank you for the fantastic feedback! We're thrilled to hear that you enjoyed the friendly service and delicious food. We love creating memorable experiences for our guests and appreciate you sharing yours. Looking forward to welcoming you back soon!
   

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9. RP

   ReedP

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed that entire experience. The food and service were great.
   

   BJ's Restaurant & Brewhouse - MesaResponded on 15 October 2024

   Thanks for your fantastic review, Reed! We're thrilled to hear you enjoyed the experience, food, and service. Your feedback means a lot to us, and we look forward to welcoming you back soon for another great time!
   

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10. J

    Jen

    VIP

    Phoenix

    32 reviews

    5.0

    32 reviews

    Dined on 24 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I would love your hosts to check me in so it doesn’t always show as a no-show. That would be awesome! (OpenTable)
    

    BJ's Restaurant & Brewhouse - MesaResponded on 30 September 2024

    Thanks for the positive feedback, Jen! We appreciate your suggestion about check-ins and will definitely share it with our team. Your experience matters to us, and we’re always looking for ways to improve. Glad to have you as part of our community!
    

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