BJ's Restaurant & Brewhouse - Sparks

Review summary

1. T

   Tammy

   Unspecified

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   Prime rib is a waste of ur money don’t get it. It’s like rubber and i’ve been chewing for days now
   

   BJ's Restaurant & Brewhouse - SparksResponded 1 day ago

   Tammy, we appreciate your feedback and are sorry to hear about your experience with the prime rib. Your comments help us improve, and we’ll make sure to address this with our kitchen team. Thank you for sharing your thoughts with us!
   

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2. S

   Samantha

   Tahoe

   1 review

   5.0

   1 review

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Vince was awesome. With our huge group, he did an amazing job!
   

   BJ's Restaurant & Brewhouse - SparksResponded on 2 February 2025

   Thank you, Samantha! We’re thrilled to hear that Vince provided excellent service for your group. Our team works hard to ensure every guest has a great experience, and it’s wonderful to see that reflected in your visit. We hope to welcome you back soon!
   

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3. B

   Betty

   Portland

   14 reviews

   5.0

   14 reviews

   Dined on 9 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   good food, great service, an easy quick dinner with friends and family
   

   BJ's Restaurant & Brewhouse - SparksResponded on 10 January 2025

   Betty, we’re thrilled to hear you enjoyed your dining experience! It’s wonderful to know our food and service hit the mark for a fun night with friends and family. We can't wait to welcome you back for more memorable meals!
   

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4. l

   lola

   Tahoe

   1 review

   1.0

   1 review

   Dined on 2 January 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Very Long wait for waiter to come, very long time to get food, very disappointing service.
   

   BJ's Restaurant & Brewhouse - SparksResponded on 3 January 2025

   Thank you for sharing your experience Lola. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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5. B

   Brian

   Tahoe

   1 review

   4.0

   1 review

   Dined on 1 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Went with a party of 3. everything was good. I had the Cookies n' Cream Pizookie as a desert, probably wouldn't reorder in the future. It was OK, but ordered to find out if I'd like it and was just OK.
   

   BJ's Restaurant & Brewhouse - SparksResponded on 11 January 2025

   Thanks for sharing your experience, Brian! We're glad you enjoyed your visit and appreciate your feedback on the Cookies n' Cream Pizookie. We’re always looking to improve, and your thoughts help us do just that. Hope to see you again soon for another round of deliciousness!
   

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6. G

   Gary

   Tahoe

   2 reviews

   5.0

   2 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Definitely need open table to get in! It was worth it! Food and serve was excellent, will return! However the music is too loud, in return everyone is screaming to each other!
   

   BJ's Restaurant & Brewhouse - SparksResponded on 24 November 2024

   Thanks for the awesome review, Gary! We're thrilled you enjoyed the food and service. We appreciate your feedback about the music volume and will definitely take it into consideration. Looking forward to your next visit!
   

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7. J

   Jane

   Tahoe

   1 review

   2.0

   1 review

   Dined on 18 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Service was not very friendly. Went for a birthday and was disappointed. Food was cold, one burger came without the bacon etc but was charged for it, not all were served at once. No plates for appetizers were given. Service was slow and no one came back to see if we needed more. We won't be back.
   

   BJ's Restaurant & Brewhouse - SparksResponded on 28 November 2024

   Thank you for sharing your experience Jane. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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8. A

   Alyssa

   Tahoe

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the margaritas were so good, and the wait time for the food was super short which was awesome! Definitely recommend!
   

   BJ's Restaurant & Brewhouse - SparksResponded on 18 November 2024

   Alyssa, we’re thrilled to hear you enjoyed the food and margaritas! Our team works hard to ensure quick service, and your recommendation means a lot to us. We can't wait to welcome you back for more delicious experiences!
   

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9. E

   Estelle

   Palm Springs

   2 reviews

   4.0

   2 reviews

   Dined on 3 November 2024

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 3

   The ribs were very good. The asparagus were too salty and the sweet potato fries were just room temperature. Other meal of burger and fries was good.
   

   BJ's Restaurant & Brewhouse - SparksResponded on 4 November 2024

   Estelle, thanks for your feedback! We're thrilled you enjoyed the ribs and burger. We appreciate your input on the asparagus and sweet potato fries; we’ll address these issues to ensure a better experience next time. Your insights help us improve!
   

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10. T

    Tim

    Las Vegas

    1 review

    1.0

    1 review

    Dined on 24 October 2024

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 2

    To all reviewers, You " should" read! this! "BEFORE" our party of 6 dinner last night (the 23rd of Oct.), I had gone into BJs website and read several reviews that were warning Me of exactly the bad experiences "WE" had at our dinner. I usually check all reviews of Any travel, hospitality and restaurant sites, and "Usually" pay attention to them, didn't this time and regret it. So yeah, more pressing issues in the country than having, (as ususal) a bad post pandemic experience, doesn't matter what they're selling, this time a dinner for a Granddaughters 21st Birthday... Because I didn't pay attention to what I had read from past reviewers, our celebration was ruined because didn't even get seated from a 6:30pm reservation until 7pm, red flags started showing from past reviews when still sitting there 45 minutes later until dinner finally arrived, with all the past review problems, kitchen understaffed, not enough waitress help, all the Boo Hoos that paying over $200+, those problems are not supposed to be the customers problems! Anyway, some are probably reading "Why" did You stay seated waiting for over 45 minutes. We were stuck into a food bill, we ordered some appetizers READ THE REVIEWS AND PAY ATTENTION TO THEM, NOT AS I DIDN'T...
    

    BJ's Restaurant & Brewhouse - SparksResponded on 25 October 2024

    We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurants.co m. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Sparks restaurant.
    

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