BJ's Restaurant & Brewhouse - Waco

Review summary

1. C

   Carolyn

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All great. Thanks for accommodating 12 of us. Great service
   

   BJ's Restaurant & Brewhouse - WacoResponded 5 days ago

   Carolyn, thank you for your fantastic feedback! We're thrilled to hear you and your group had a great experience. Our team loves accommodating special gatherings, and we appreciate your kind words about our service. Looking forward to welcoming you all back soon!
   

   Is this helpful?

   Report
2. K

   Kimberly

   Dallas

   1 review

   3.0

   1 review

   Dined on 27 October 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Our waitress seemed to be bit interested in being at work. Never smiled. A couple of people had asked for checks to be separate but all came under one check, we would have to ask multiple times for her to bring something and my son in laws medium rare steak was more like well done.
   

   BJ's Restaurant & Brewhouse - WacoResponded on 29 October 2024

   Kimberly, thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We’ll address the service issues you mentioned with our team to ensure improvements. Your comments about the steak are also noted, and we appreciate your input in helping us enhance our dining experience.
   

   Is this helpful?

   Report
3. T

   Tawnie

   Austin

   1 review

   4.0

   1 review

   Dined on 5 October 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We very much enjoyed our date night at BJ’s , we waited a bit for our server but once she got us started she was on the ball. It seems like they may have been training some new people because other tables seemed to be getting aggrivated with the wait time as well. We bought a 6 pack of the Blonde and the food was 10/10 as always.
   

   BJ's Restaurant & Brewhouse - WacoResponded on 7 October 2024

   Thanks for sharing your experience, Tawnie! We're thrilled you enjoyed your date night and the food. We appreciate your understanding about the wait and are continuously working on our team’s training to ensure everyone has a great experience. Hope to see you again soon!
   

   Is this helpful?

   Report
4. J

   John

   Dallas

   99 reviews

   vip
   5.0

   99 reviews

   Dined on 4 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Vanessa is always a kind host. Elena is the best server in all of Waco. She never lets glasses go empty!
   

   BJ's Restaurant & Brewhouse - WacoResponded on 5 September 2024

   Thanks for the great feedback, John! We're thrilled to hear that Vanessa and Elena made your experience memorable. Our team works hard to provide excellent service, and it’s wonderful to know it's appreciated. Hope to see you again soon!
   

   Is this helpful?

   Report
5. a

   alison

   Central Texas

   1 review

   5.0

   1 review

   Dined on 3 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Thank you for a wonderful experience when dinning for both lunch and dinner for the Dine to Donate event benefiting The Shepherd's Heart.
   

   BJ's Restaurant & Brewhouse - WacoResponded on 5 September 2024

   Alison, we’re thrilled to hear you had a wonderful experience at our Dine to Donate event! Your support for The Shepherd's Heart means so much to us. We look forward to welcoming you back for more great meals in the future!
   

   Is this helpful?

   Report
6. JM

   JohnM

   Dallas

   99 reviews

   vip
   5.0

   99 reviews

   Dined on 9 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Vanessa is always friendly greeting us in. The food is good. Always ask for Elana as your server. She is attentive.
   

   BJ's Restaurant & Brewhouse - WacoResponded on 10 August 2024

   Thank you for this kind review, John. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
   

   Is this helpful?

   Report
7. JM

   JohnM

   Dallas

   99 reviews

   vip
   5.0

   99 reviews

   Dined on 10 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Vanessa is always a friendly greeter. Elena is the best server in the restuarant. She was there from the beginning and handles multiple tables with ease.
   

   BJ's Restaurant & Brewhouse - WacoResponded on 11 July 2024

   Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
   

   Is this helpful?

   Report
8. JM

   JohnM

   Dallas

   99 reviews

   vip
   5.0

   99 reviews

   Dined on 28 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Vanessa a the Front desk is always so friendly. When you come in, ask for Elena. She is always so friendly. They have a variety of menu items if this is your first visit to Waco!
   

   BJ's Restaurant & Brewhouse - WacoResponded on 30 June 2024

   Hi John. Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
   

   Is this helpful?

   Report
9. JM

   JohnM

   Dallas

   99 reviews

   vip
   5.0

   99 reviews

   Dined on 24 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Elana always takes great care of us. Food was great
   

   BJ's Restaurant & Brewhouse - WacoResponded on 26 June 2024

   Hey John! Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Austin

    7 reviews

    vip
    5.0

    7 reviews

    Dined on 18 June 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Such a nice young man waited on us. Very friendly and personable. Everyone in our group enjoyed their meal completely! I had a “build your own” pizza. It’s was delicious. The margaritas were blended and very tasty with a side of Grand Marnier. Will definitely be a repeat customer when I’m in town.
    

    BJ's Restaurant & Brewhouse - WacoResponded on 20 June 2024

    Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
    

    Is this helpful?

    Report