Black Angus Steakhouse - Pearl City

Review summary

1. B

   Beverly

   Hawaii22 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our regular dining experience! Great food service and consistent
   

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2. C

   Christopher D

   Hawaii1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Server was good food was average steaks and prime rib under cooked
   

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3. OT

   OpenTable Diner

   Hawaii1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and our server was awesome! Looking forward to next time.
   

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4. P

   Pam VIP

   Hawaii46 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Terri...1st & last word!! Thank you terri!!! Ju know we always ask for u..upper management should know about ur gr8 service...we will be back 4 sure..ita lammy time for pammy
   

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5. C

   Cynthia VIP

   Hawaii12 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The steak was amazing. I am very picky with steak and the chef who cooked my steak cooked it to perfection.
   

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6. M

   Malia

   Hawaii2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a girls day celebration for my daughter and I. The hostess seemed to be in a bad mood but our server was very courteous and friendly. We both had the twin lobster tails, though it was small it was just right, could’ve used more butter. The cowboy cookie was the icing on the cake. Unfortunately our appetizer arrived after our entree but it was still and awesome evening
   

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7. D

   Douglas VIP

   Hawaii15 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Terry and the staff always provide amazing service along with the best food.
   

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8. MT

   MrTT

   Hawaii12 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and the food was delicious as always
   

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9. OT

   OpenTable Diner

   Charleston1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We checked in at 6pm with a reservation, seated in about 10mins. My husband ordered a margarita, appetizers and our children's food once we sat down. It took 35mins to get 1 margarita. We ordered our entrees, at 7:50 none of the food was ready, not even the kids burgers that were ordered at 6:30, we decided to take the check for the drinks we received and leave. Will not go back here again.
   

   Black Angus Steakhouse - Pearl CityResponded 5 days ago

   Thank you for sharing your feedback. We aim to provide efficient service for our guests, and it’s concerning to hear about your recent visit. We genuinely want to address and understand the details of your experience. Please provide your contact information directly on our website.
   

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10. T

    Tita

    Hawaii2 reviews

    2.0

    Dined 7 days ago

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2

    Server took too long, didn't come back to give us water, utensils and cloth napkin after we asked. Broccoli was over cooked, rib eye was over cooked, didn't want to ask to get another one because everything was taking so long. Disappointed, we've had better here before.
    

    Black Angus Steakhouse - Pearl CityResponded 5 days ago

    We’re sorry to hear about your experience, Tita. Providing prompt and attentive service is important to us, and we’re sorry if we fell short. It’s concerning that your meal was not as expected and that our usual service standards were not met. We'd appreciate the chance to make things right. Please share your contact information directly at our website.
    

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