Black Rock - Utica - PRIORITY SEATING

Review summary

1. n

   nicole

   Detroit

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 1
   4. Ambience 1

   By far one of the worst experiences I've ever had at this restaurant, we have been coming here for years, and this was just awful. Our waitress forgot to put in the soup we ordered and then brought all our meals separately. We were unaware that you now have to ask for butter w your steak and she didn't inform us of that so we waited another 10 minutes for that, I asked for a separate plate and she forgot that and waited another 10 min for that. By the time I was halfway through my steak, my rock was cold. We were celebrating my husband's 41st b day and asked what the birthday deserts were she said none so we ordered a $13 cheesecake then after she brought the bill said that there were some free deserts for the occasion. Finally, the bill, there was 3 of us at the table and both bills were wrong we waited another 15 min for her to "figure out what was wrong" after we told her and have them corrected. For the $100 price of dinner for my husband and I will be taking out business somewhere else in the future. No wonder the restaurant was almost empty.
   

   Is this helpful?

   Report
2. M

   Marcus

   Detroit

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Yesterday I was very disappointed….we been there for a Birthday. The salad wasn’t fresh some leaves with brown stains.The food took very long and the restaurant was empty.Not even a birthday wish. Sorry but this time at a Birthday dinner it wasn’t good.
   

   Is this helpful?

   Report
3. L

   Lisa

   Detroit

   13 reviews

   5.0

   13 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was our first time back in over 3 years and we loved the dinner for two option. The brussel sprouts were amazing. The sauce was perfect. Our waitress was on top of things. She refilled our drinks and was attentive.
   

   Is this helpful?

   Report
4. v

   valerie

   VIP

   Detroit

   20 reviews

   1.0

   20 reviews

   Dined on 3 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Our waiter brought everything out all at once. Salad, appetizer, and entrees. We asked that the entrees be taken back. He took it back but I’m pretty sure he just parked the cart around the corner. Potatoes and sauces were cold and my husband’s rock didn’t stay warm long enough to cook all of his steak. We have given this place several chances and we won’t be back.
   

   Is this helpful?

   Report
5. T

   Tim

   Detroit

   1 review

   1.0

   1 review

   Dined on 26 October 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Horrible food - if management cares - please reach out to me
   

   Is this helpful?

   Report
6. D

   Don

   VIP

   Detroit

   15 reviews

   3.0

   15 reviews

   Dined on 22 September 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We actually went for the free lobster. After ordering, our waitress came back and said they were out of lobster, but then made it sound like we could get lobster as an add on, just had to pay. Then she said we could get other add ons, like shrimp, but we’d still have to pay. It was very confusing. Plus, 3 of our 4 steaks were tough, they were not good cuts like we normally experience.
   

   Is this helpful?

   Report
7. S

   Shannon

   Detroit

   1 review

   5.0

   1 review

   Dined on 13 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Atmosphere was pretty quiet. Staff were very polite and prompt. Will definitely return.
   

   Is this helpful?

   Report
8. D

   Don

   VIP

   Detroit

   15 reviews

   4.0

   15 reviews

   Dined on 24 August 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The steak was awesome, the free lobster was good, and our waitress was fantastic!
   

   Is this helpful?

   Report
9. P

   Patricia

   VIP

   Naples

   10 reviews

   3.0

   10 reviews

   Dined on 24 August 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Steak wasn't top quality for proce, hot stone to cook steak on wasn't hot enough, steak knives were too dull to cut through steak. Service was good but overall I probably won't be returning
   

   Is this helpful?

   Report
10. M

    Marcus

    Detroit

    3 reviews

    5.0

    3 reviews

    Dined on 4 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was fantastic….only the coconut shrimp was tooo much with coconut. But the rest was perfect
    

    Is this helpful?

    Report