Bluebird Chelsea Restaurant

Review summary

1. N

   Nikol

   London

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The atmosphere was a bit livelier than expected for a fine dining experience, but the service and food were absolutely fantastic! I had requested a quieter table in advance but was seated in the middle of the restaurant instead. Nonetheless, the exceptional service and delicious food more than made up for it!
   

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2. L

   Linda

   London

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience. We went on valentines day which is also my husband’s birthday and as soon as we checked in with reception they wished him happy birthday which was lovely. The food was excellent, we went for the surf and turf and doughnut fondue, all the flavours were amazing. I also love that the table aren’t sandwiched together so you dont feel like you are sitting on top of other guests. The violinist was a great touch and loved that it got lively with the dj too. This was our second time, will definitely be back again.
   

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3. C

   Cova

   London

   4 reviews

   3.0

   4 reviews

   Dined on 8 February 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The afternoon tea experience was not the best. I have had dinner and drinks before and the food was great but not the selection of sweets. Also the service not as expected. Tea was served before the drink and I had to ask for the glasses of Prosecco when my friend already preordered before my arrival .
   

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   Bluebird Chelsea RestaurantResponded 2 days ago

   Dear Cova, Thank you so much for returning and it is great to hear that your previous visit was great and so we are all very sorry that your afternoon tea experience did not live up to your last meal. We do apologise that you had your tea before your ordered drinks and shall use this information to try to avoid this happening again in the future. We do hope that we can welcome you back and improve your opinion of us. Best regards, Rachel
   

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4. S

   Samuel

   London

   1 review

   2.0

   1 review

   Dined on 8 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Partners 27th and special instructions were vegan minimal offerings on the menu and birthday desert server wasent sure if it was vegan as she’s dairy intolerant so she ate part and it gave her massive stomach upset for the day . Servers were nice but service was slow .14.5% service charge yet menus hardly catered or offered for vegan options
   

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5. H

   Harry

   Dubai

   1 review

   2.0

   1 review

   Dined on 7 February 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Waited 30 minutes at the bar while they ‘prepared our table’. Was marked as a business meeting on the booking so was very disappointed by this wait.
   

   Bluebird Chelsea RestaurantResponded 2 days ago

   Dear Harry, Thank you for taking the time to send your review after your recent visit. I am sorry that we only earned two stars as we kept you waiting in the bar and we shall certainly use this information to improve and would hope that you would return and we shall try our best to offer you a five star experience. Best regards, Rachel
   

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6. M

   Mariam

   Manchester

   1 review

   1.0

   1 review

   Dined on 2 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service was horrendous. We had to ask for drinks/food multiple times and order arrived with items missing. We ended up leaving early. Wouldn’t recommend and will not be returning.
   

   Bluebird Chelsea RestaurantResponded on 6 February 2025

   Dear Mariam, Please accept my sincere apologies for your recent experience and I am so sorry that we not only kept you waiting to order but also made mistakes with your food and drinks. Each detail in your review shall be used to try to improve our service and I understand that you do not wish to return but if you did we would try our best to alter your low opinion of us. Best regards, Rachel
   

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7. M

   Michael

   London

   1 review

   5.0

   1 review

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Booked the afternoon tea package. Very nice experience. Good food, good service in a fashionable Restaurant Enjoyed quite much
   

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8. A

   Asis

   London

   2 reviews

   5.0

   2 reviews

   Dined on 24 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place and food! Very friendly folk and amazing service
   

   Bluebird Chelsea RestaurantResponded on 26 January 2025

   Dear Asis, Thank you for sharing your positive feedback which is much appreciated by all of us here. We pride ourselves in providing excellent service to all our customers and are extremely happy that this commitment has been reflected in your visit. We look forward to welcoming you back in the future. Best regards, Rachel
   

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9. T

   Teresa

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 23 January 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Hostess was kind and took extra care. Food was delicious & tea was fantastic. Beautiful restaurant & great value.
   

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   Bluebird Chelsea RestaurantResponded on 26 January 2025

   Dear Teresa, We are so pleased that you had a lovely welcome and thank you for sharing your positive feedback which is much appreciated by all of us here. We pride ourselves in providing excellent service to all our customers and are extremely happy that this commitment has been reflected in your visit. We look forward to welcoming you back in the future. Best regards, Rachel
   

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10. M

    Maria

    London

    3 reviews

    5.0

    3 reviews

    Dined on 22 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had the set menu for £23.00 and it was delicious! Can highly recommend.
    

    Bluebird Chelsea RestaurantResponded on 23 January 2025

    Dear Maria, Your kind recommendation is much appreciated by all of us here and we do hope that we can welcome you back after your wonderful five star review. The set menu is really excellent value with 3 courses for £23.00 so we are extremely pleased that the food we served you was also delicious. With best regards, Rachel
    

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