Boom + Batten

Review summary

1. I

   Iryna

   Vancouver

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall a good restaurant. Delicious cocktails. I was celebrating my birthday here with a friend. The only thing I didn't like was that there wasn't any discount or compliment in the form of a birthday cake. This would be a nice bonus from the restaurant. But I recommend this place, I liked it
   

   Boom + BattenResponded today

   Hello Iryna, thank you for your amazing review. We’re honoured you chose to celebrate your birthday with us! We’re so glad to hear that you enjoyed the delicious cocktails and had a wonderful time with your friend. Your recommendation means a lot to us. We look forward to welcoming you back for another lovely dining experience soon.
   

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2. MC

   MaryC

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   Food was great, service was decent. I booked on Dec.8 for a table on Dec.21. So we were a bit disappointed to be seated at a random table in the busy corridor behind the server station. Especially when there were multiple empty tables. Next time I'll request a booth or window.
   

   Boom + BattenResponded today

   Hello Mary, thank you for your review and honest feedback. We’re thrilled to hear that you enjoyed the food! We understand how important it is to have a comfortable dining experience, and we apologize that your table didn’t meet your expectations. For future visits, we recommend letting us know your seating preferences when you make your reservation, as we’ll do our best to accommodate any requests. Thank you for taking the time to leave us a review. We look forward to welcoming you back soon.
   

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3. P

   Pamela

   Vancouver

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely atmosphere. Would like a broader menu. I did find an item I enjoyed. Had a lovely table but there was a massive yacht parked in front of the lovely full windows so no view. I appreciate the restaurant has no control over where this ship was parked but it will influence if I go back as the view is a big draw. I am not a real foodie so I found the menu a bit limiting. The dish I ordered was delicious. And the waiter was very attentive.
   

   Boom + BattenResponded today

   Hello Pamela, thank you for your candid review and your recommendation. We’re so glad to hear you enjoyed the atmosphere, your meal, and the attentive service from our team. While we unfortunately can't control the positioning of yachts in the International Marina, we truly appreciate your understanding. We also value your feedback regarding the menu. We're constantly working to evolve and enhance our offerings, so we’ll certainly take your comments into consideration as we continue to refine our selections. Thank you for taking the time to share your experience. We look forward to having you join us again soon.
   

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4. P

   Peter

   Vancouver

   8 reviews

   3.0

   8 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 2

   Service outstanding but the harbour view is non existent due to mega yachts blocking the view
   

   Boom + BattenResponded today

   Hello Peter, thank you for your review and feedback. We’re thrilled to hear the service was outstanding during your recent visit. We are very lucky to have our beautiful location in the International Marina along the inner harbour, however, this does mean we occasionally have yachts in our window. Unfortunately, this is out of our control, and we appreciate your understanding. Thank you for taking the time to leave us a review. We look forward to hosting you again soon.
   

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5. S

   Susan

   Toronto

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Let me say first of all, our server was first rate, she would do well to move on to a better restaurant! The meals considering the price were pedestrian at best. My lamb was over cooked and dry, however the vegetable sides were nice. My husband had the ceviche to start and it was bland. His main was the pork belly which was beautifully cooked but the sides were wanting. Most surprising, was how poor the desserts were. My dessert boasted a buttercream icing that was so obviously made in part with vegetable shortening, it was like eating a poor quality grocery store cake. My friend had the carrot cake which had a mushy texture and a chewy icing like it had been sitting out for days. Our friends said their meals were passable but one could certainly do better elsewhere in town. Such a disappointment!
   

   Boom + BattenResponded 1 day ago

   Hello Susan, thank you for your candid review. We’re delighted to hear that the service was excellent. We sincerely regret that your dining experience didn’t meet your expectations, particularly with the quality of the food. We take your comments regarding the lamb, ceviche, pork belly, and desserts very seriously. Our team works hard to ensure that every dish meets high standards, and we’re disappointed that we missed the mark during your visit. We appreciate you bringing these issues to our attention, and we will share your feedback with our Executive Chef and Culinary Team to make improvements. Thank you for taking the time to leave us a review. We hope to have the chance to welcome you back soon for a more satisfactory culinary experience.
   

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6. S

   Stephanie

   Vancouver

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fabulous gal's lunch on Friday at Boom and Batten. We were seated at table #34 on the upper level. Our server was amazing! Our water glasses were filled before the glasses were empty, and the same applied for our coffee cups. Although the food was a little pricey every bite was delicious! The restaurant was quite busy but we were able to hear each other talk . I will definitely be returning!
   

   Boom + BattenResponded today

   Hello Stephanie, thank you for your glowing review! We’re thrilled to hear that you had a fabulous lunch with your friends. It’s wonderful to know that our team, especially your server, made your experience memorable. We’re delighted that you enjoyed your meals and that everything met your expectations. We appreciate your kind words and look forward to welcoming you back soon.
   

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7. T

   Thomas

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   We enjoyed our birthday celebration dinner for three. Food quality is very good. However, we are discouraged by the ever increasing pricing on moderate sized orders. This will discourage us from returning more than once or twice a year.
   

   Boom + BattenResponded 1 day ago

   Hello Thomas, thank you for your review and honest feedback. It’s wonderful to hear you enjoyed your birthday celebration here at Boom + Batten. We strive to maintain the highest quality of food, and we’re delighted to hear you enjoyed your meals. We appreciate you expressing your concern for our prices. At Boom + Batten, we prioritize supporting local vendors. Our pricing aligns with the quality of our locally sourced ingredients, emphasizing our commitment to the community. Thank you for your recommendation and for taking the time to leave us a review. We look forward to serving you again.
   

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8. Y

   Yvonne

   Vancouver

   15 reviews

   5.0

   15 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We were seated for dinner in the Sunset Café area, which turned out to be quieter than the main dining room. The server was very friendly and attentive. It's a beautiful location, and the food was wonderful.
   

   Boom + BattenResponded 1 day ago

   Hello Yvonne, thank you for your terrific review and your recommendation. We’re thrilled to hear you enjoyed your evening in our Sunset Room/Cafe. Our team works hard to create memorable dining experiences for our guests, and it’s wonderful to know your server was friendly and attentive. We’re glad to hear the food and beautiful location contributed to your positive experience. Thank you for taking the time to leave us a review. We look forward to hosting you again soon.
   

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9. T

   Terri

   Vancouver

   6 reviews

   4.0

   6 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 2

   Service was outstanding. Monica R was an excellent server. We requested a view table for our anniversary dinner. We received a view table however our view was totally blocked a large yacht moored right in front of the restaurant
   

   Boom + BattenResponded 1 day ago

   Hello Terri, thank you for your excellent review and Happy Anniversary! Our team is dedicated to providing top-notch service, and it’s fantastic to hear that Monika was outstanding. We are very lucky to have our beautiful location in the International Marina along the inner harbour, however, this does mean we occasionally have yachts in our window. Unfortunately, this is out of our control and we apologize for any disappointment caused. Thanks again for celebrating with us, and we look forward to welcoming you back!
   

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10. M

    Mary

    Vancouver

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Ambience, service & food exceptional. Always look forward to dates here.
    

    Boom + BattenResponded 1 day ago

    Hello Mary, thank you for your stellar review. We strive for excellence in all aspects of our guests’ dining experiences, and we’re thrilled to hear the ambience, food, and service were all exceptional! Thank you for your continued patronage and for taking the time to leave us a review, your support means a lot to us. We look forward to having you join us again soon.
    

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