Boom + Batten

Review summary

1. D

   Desiree

   Tohoku Area

   16 reviews

   vip
   5.0

   16 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great as always. Amazing service. They were very accommodating for modifying the dish for no dairy..even suggesting an alternate sauce etc. Incredible. Really put us first. I had the sablefish…absolutely amazing. Highly recommend. We were told that we had the table for two hours but even though we were over…no one rushed us. Outstanding. Thank you!!!
   

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2. K

   Ken

   Vancouver

   11 reviews

   vip
   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service,unfortunately 3 ladies below us were extremely loud probably something to do with their second bottle of wine.
   

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3. s

   saskia

   Vancouver

   26 reviews

   vip
   5.0

   26 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Greeted quickly. Lovely decor. Festive but not over the top. Server informed me of a change to my favourite dish. Still loved the Prawn Pizette, with the new pesto. My guests took time to decide. We were not rushed and they enjoyed their meals as well. I love the crystal water glasses and the water views.
   

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4. R

   Richard

   Seattle

   20 reviews

   vip
   4.0

   20 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Good food, need to think about a new menu? yada yada
   

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5. D

   Diane

   Vancouver

   51 reviews

   vip
   4.0

   51 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   My friend and I each had brunch…eggs bennie and avocado toast and both were really good.
   

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6. C

   Cynthia

   Vancouver

   11 reviews

   3.0

   11 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   The staff is always grouped together and talking. I was waving my arms trying to get someone’s attention. This is not the first time. And as we were leaving there was another couple trying to get the staff’s attention. It’s definitely a problem.
   

   Boom + BattenResponded 6 days ago

   Hello Cynthia, thank you for your candid review. While we’re delighted you enjoyed the food and ambience while dining with us, we sincerely apologize for the disappointing service. Ensuring prompt and attentive service is a top priority for us, and we regret having missed the mark during your recent visit. Your feedback is valuable to us, and we will share your review with our Management Team for further investigation. Thank you for bringing this issue to our attention and providing us with the opportunity to improve. We hope to have the opportunity to serve you again soon and provide you with a seamless dining experience next time.
   

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7. S

   Sue

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food. Service was great! Have been to Boom + Batten many times and they never disappoint.
   

   Boom + BattenResponded 6 days ago

   Hello Sue, thank you for your terrific review. Your satisfaction is our top priority and we’re so glad we’ve consistently hit the mark with our service, food, and atmosphere. It’s always a pleasure to have you dine with us, and we’re grateful for your continued patronage. Thank you for taking the time to leave us a review. We can’t wait to welcome you back soon for another wonderful dining experience!
   

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8. J

   John

   Vancouver

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was average,, the brownie for dessert was cold, borderline stale. Sorry l ordered it for $15.00.
   

   Boom + BattenResponded 6 days ago

   Hello John, thank you for your candid review. While it’s wonderful to know you enjoyed the service and ambience, we sincerely apologize that the brownie fell short of meeting your expectations. Your feedback is valuable to us, and we appreciate you bringing this issue to our attention. We will be sure to share your review with our Executive Chef and Pastry Team for further investigation. Thank you for taking the time to leave us a review and share your honest feedback. We hope you will consider this a one-off and join us again for a more satisfactory culinary experience.
   

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9. S

   Shelley

   Vancouver

   6 reviews

   4.0

   6 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great time with fantastic food and drinks.
   

   Boom + BattenResponded 6 days ago

   Hello Shelley, thank you for your amazing review. We’re delighted to hear that you always have a great time with us here at Boom + Batten. Maintaining the highest quality of food and drinks is a top priority for us, and it’s wonderful to know that this has been your experience. Thank you for your continued patronage and for taking the time to leave us a review. We look forward to hosting you again soon.
   

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10. T

    Tamara

    Edmonton

    2 reviews

    vip
    5.0

    2 reviews

    Dined on 14 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    What an amazing restaurant. I changed my reso from dinner to lunch and they accommodated me so well. Our table was spectacular and our server Trevor (?) was so good. The food was amazing and great vibe! We had the fish chowder and fish and chips 10 stars!!
    

    Boom + BattenResponded 6 days ago

    Hello Tamara, thank you for your excellent review. We strive to create memorable experiences for our guests, and we’re thrilled to know you had a 5-star lunch visit. It’s wonderful to know your spectacular table, the top-notch service, and the amazing food contributed to your positive experience. We’re delighted to hear you especially enjoyed the Fish Chowder and our Fish + Chips. Thank you for taking the time to leave us a review, we’re grateful for your support. We look forward to having you join us again soon for more delicious food!
    

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