Boqueria - Chicago

Review summary

1. K

   Kirstie

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   I was disappointed with the overall service. Our drinks took a long time to come out and at one point there was no one behind the bar making drinks. The method to split the bill was convenient in theory but the cell service was bad and it meant one more thing the customer was required to do. Also, I had tried to be conscious of our lateness for our reservation by calling and communicating so they could give up our tables if needed. I still got marked as a no show even though we actually came in a little past our reservation time and the place was relatively dead and they were able to sit our party of 10 right away and just asked that we get them the table back by 6:15. We were out well before that because we just had the one round of drinks
   

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2. M

   Monica

   Chicago

   12 reviews

   1.0

   12 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 3

   Service, and ambience was nice but the food was average. Not sure I’d go back.
   

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3. OT

   OpenTable Diner

   Chicago

   2 reviews

   vip
   4.0

   2 reviews

   Dined on 2 November 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   We ordered paella immediately upon sitting, as our waiter advised it would take 40 minutes. However, it arrived after 90 minutes, with other dishes taking 30 minutes each. Despite the delicious food (bit too salty) and friendly service, the extended wait times left us disappointed with the overall experience.
   

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   Boqueria - ChicagoResponded on 8 November 2024

   Hello, We appreciate your valuable feedback and are delighted to hear that you enjoyed the delicious food and friendly service. we apologize for the extended wait times you experienced; we will take your comments into consideration to enhance our service efficiency. thank you for choosing us. Omar Garcia, General Manager
   

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4. d

   david

   Chicago

   1 review

   5.0

   1 review

   Dined on 1 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone was great!! From the host to waitress, manager! Amazing experience. They really made it special
   

   Boqueria - ChicagoResponded on 11 November 2024

   Hi David, Thank you for your kind words about your recent visit! We are thrilled to hear that your experience with our team was amazing. Your feedback is truly valued and motivates us to continue providing exceptional service. We eagerly anticipate your next visit. Omar Garcia, General Manager
   

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5. m

   maura

   Chicago

   23 reviews

   2.0

   23 reviews

   Dined on 31 October 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Drink menu is very strange and they don’t have a full bar. Drinks were also extremely weak. Food was tiny portions, even for a tapas place. For alllll the other places around, I’d skip this one.
   

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6. R

   Rachel

   Nashville

   4 reviews

   vip
   5.0

   4 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Drinks were fabulous, food was delicious, and atmosphere was as great as it always is. The whole staff from the front desk to the manager, (Joe maybe) were so kind. Big thanks for shipping my hat back to me!
   

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7. N

   Natalie

   Chicago

   1 review

   3.0

   1 review

   Dined on 22 October 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food portions were very small but the food is good.
   

   Boqueria - ChicagoResponded on 1 November 2024

   Hello Natalie, Thank you for your feedback. We appreciate your comments on the portion size and are glad you enjoyed the food quality. Your insights help us improve. If you have any additional thoughts to share, feel free to do so. Omar Garcia, General Manager
   

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8. F

   Frances

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined on 8 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was awesome. A must try. Great service as well.
   

   Boqueria - ChicagoResponded on 13 October 2024

   Hello Frances, Thank you for the positive feedback and 5-star rating! We are delighted to hear that you enjoyed our food and experienced great service. Your support means a lot to us, and we look forward to welcoming you back soon! Omar Garcia, General Manager
   

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9. P

   Paul

   Chicago

   11 reviews

   vip
   4.0

   11 reviews

   Dined on 5 October 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   My first time here and the ambience was the stand out with service a close second. A pretty buzzy place with what looked to be a completely full house. The food was unfortunately mixed. We did the Experience flight and the patatas bravas were flat as were the brussels sprouts and desert / churros. We did appreciate the accommodation of fitting octopus into the flight, and it was very good. The other items were good, but not remarkable. I’d probably give the flight another shot hoping this experience was a misfire. I’d definitely go back for drinks.
   

   Boqueria - ChicagoResponded on 10 October 2024

   Hello Paul, Thank you for sharing your experience with us. We appreciate your feedback and are delighted to hear you enjoyed the ambience and service. Your insights on the food are valuable, and we'll work on enhancing the Experience flight. We look forward to offering you an improved culinary experience on your next visit. We can't wait to welcome you back! Omar Garcia, General Manager
   

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10. F

    France

    Chicago

    5 reviews

    4.0

    5 reviews

    Dined on 29 September 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Menu is tedious to read ... should simplify. Also suggest having larger sharable plates.
    

    Boqueria - ChicagoResponded on 10 October 2024

    Hi France, Thank you for sharing your feedback with us. We appreciate your input on the menu readability and the suggestion for larger sharable plates. Your comments have been duly noted and will be considered by our team for potential improvements. We strive to provide an exceptional dining experience and your insights help us in that journey. We look forward to welcoming you back soon. Omar Garcia, General Manager
    

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