Borough Bar + Grill

Review summary

1. L

   Lara

   Calgary

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, great service. It was busy and food was a bit slow to come out but the team was aware of it and apologized before we had to say anything. We were heading to a show so couldn’t stay for dessert but we’ll be back!
   

   Borough Bar + GrillResponded 3 days ago

   Dear Lara, Thank you so much for your wonderful review! We are delighted to hear that you had such a wonderful and positive experience with us. Your kind words truly mean a lot to our team and motivate us to continue delivering our best. We cant wait to welcome you back for another great visit soon. Thank you again for your support!
   

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2. S

   Sheila

   Calgary

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best gluten free calamari!! All the food was delicious. Had to wait quite a while but delicious once it arrived I will be back!
   

   Borough Bar + GrillResponded 3 days ago

   Dear Sheila, Thank you so much for your wonderful review! We are delighted to hear that you had such a wonderful and positive experience with us. Your kind words truly mean a lot to our team and motivate us to continue delivering our best. We cant wait to welcome you back for another great visit soon. Thank you again for your support!
   

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3. C

   Catherine

   Calgary

   12 reviews

   vip
   3.0

   12 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   We’ve been here a number of times. It’s close to home. Has a wide choice of menu options. Food has always been good. It’s a firm favorite when we’re looking for better food in UDistrict. However, the food was particularly average this evening. Disappointing.
   

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4. J

   Jean

   Calgary

   13 reviews

   vip
   5.0

   13 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The new menu is great. Along with some popular, tried and true dishes, there are new choices. The charred cauliflower dish is outstanding.
   

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5. J

   Joanne

   Toronto

   22 reviews

   vip
   5.0

   22 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was delicious. The menu had a good variety of food options. The service was excellent.
   

   Borough Bar + GrillResponded 7 days ago

   Dear , Thank you so much for your wonderful review! We are delighted to hear that you had such a wonderful and positive experience with us. Your kind words truly mean a lot to our team and motivate us to continue delivering our best. We cant wait to welcome you back for another great visit soon. Thank you again for your support!
   

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6. L

   Lecia

   Calgary

   4 reviews

   5.0

   4 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great waitress she was very attentive. The pepperoni pizza was delicious. We had a bottle of wine which was 50% off on Wednesdays. The leather chairs were very comfortable.
   

   Borough Bar + GrillResponded 7 days ago

   Dear , Thank you so much for your wonderful review! We are delighted to hear that you had such a wonderful and positive experience with us. Your kind words truly mean a lot to our team and motivate us to continue delivering our best. If you do remember the name of the person who looked after your table then do let us know, we would like to recognize her. We cant wait to welcome you back for another great visit soon. Thank you again for your support!
   

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7. S

   Stephen

   Calgary

   4 reviews

   2.0

   4 reviews

   Dined on 7 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   When a restaurant charges this much for a lunch, the food, service and setting need to be above average. I suspect as one of the few places with table service in the University District, they have a captive audience and can therefore set their prices higher than the value they are otherwise offering. The food was average, it took too long to arrive after ordering, and we were put at a table to bake in the sun and had to move tables and chairs ourselves over the course of the lunch to keep out of the heat. We just didn't feel as looked after as we should for the price we paid.
   

   Borough Bar + GrillResponded on 8 November 2024

   Dear Stephen, Thank you for taking time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us and we take your comments to heart as we continually strive to improve. We would love the opportunity to make it up to you and show you the quality of service and food we're known for. Please reach out to us at agmcalgary@murrietas.ca so we can arrange your next visit and ensure you have the experience that we constantly strive to offer to all our guests. We look forward to welcoming you back soon and providing a memorable experience. - Borough Management
   

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8. N

   Nancy

   Calgary

   5 reviews

   vip
   2.0

   5 reviews

   Dined on 1 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Food was bland and overpriced. Our server was nice but not knowledgeable. Very disappointing
   

   Borough Bar + GrillResponded on 6 November 2024

   Dear Nancy, Thank you for taking time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take your comments to heart as we continually strive to improve. We would love the opportunity to make it up to you and show you the quality of service and food we are known for. Please reach out to us at agmcalgary@murrietas.ca so we can arrange for your next visit. We look forward to welcoming you back and providing a memorable experience. -Borough Management
   

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9. l

   lois

   Calgary

   1 review

   5.0

   1 review

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The server was excellent she had the drinks drinks to us asap and food was excellent
   

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10. D

    David

    Calgary

    2 reviews

    vip
    1.0

    2 reviews

    Dined on 26 October 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2

    There were 4 of us. To be fair, two of us enjoyed our salmon and gnocchi. But our third received a cold steak, and sent it back after trying a bite. A new steak came back, we were told they redid the order, but the diner claims the same knife marks were visible and the steak was now overdone. Our fourth diner did not enjoy his chicken at all (not sure why, but I think he also found his meal cold and lukewarm). As for service, there wasn’t much of it. Our server was never around when we wanted him. It was also odd that he left no water on the table. Overall, I guess we were not impressed.
    

    Borough Bar + GrillResponded 7 days ago

    Dear , Thank you for taking time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us and we take your comments to heart as we continually strive to improve. We would love the opportunity to make it up to you and show you the quality of service and food we're known for. Please reach out to us at agmcalgary@murrietas.ca so we can arrange your next visit and ensure you have the experience that we constantly strive to offer to all our guests. We look forward to welcoming you back soon and providing a memorable experience. - Borough Management
    

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    Report