Boucherie - West Village

Review summary

1. M

   Michael

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Traditional bistro fare. Great service and ambiance.
   

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2. M

   Michael

   Denver

   4 reviews

   vip
   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing time at this classic French spot. The food was amazing
   

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3. J

   Jennifer

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was where we chose for my best friend's bachelorette dinner, and she loved it. The ambiance is energetic, and the Christmas decorations make it festive and beautiful. I usually get the Filet Au Poivre, but this time I got the beef bourguignon, and it did not disappoint. The beef fell apart and the vegetables were tender and not overcooked. I also got a Caesar salad as an appetizer. That was fresh and the dressing was homemade. If you love anchovies like I do, this is an excellent salad! For a drink I chose the La Toissaint, and that was spectacular. I highly recommend this place if you love great food, great drinks and a festive atmosphere!
   

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4. l

   liz

   New York City

   27 reviews

   vip
   4.0

   27 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Too cramped at our table. Will not accept seating there again.
   

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5. A

   Andrew

   New York City

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   It was freezing in the entire restaurant because the doors remained open despite it being about 40 degrees outside.
   

   Boucherie - West VillageResponded 6 days ago

   Hello Andrew, We sincerely apologize for the discomfort you experienced due to the cold temperature in the restaurant. We understand how important it is to feel comfortable during your dining experience, and we regret that the open doors impacted your visit. With the intention of creating a better experience for our guests, we will address this issue with our team to ensure that the temperature is properly managed and that all guests are comfortable during their time with us. Please kindly contact us at guestexperience@thegroup.nyc with your contact information and a reference to your review, and we will reach out to you directly. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back soon. Sincerely, Eva Guest Relations Team
   

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6. R

   Rastko

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was probably my best birthday celebration with absolutely wonderful food, steaks and very cordial server Boyan! I even got fantastic book as a gift for my birthday from legendary Boucherie! Thanks for amazing experience and memory.
   

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7. W

   Willem

   New York City

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We zaten op de 1e verdieping en het was erg warm daar
   

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8. D

   David

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was delicious, I would definitely come back.
   

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9. M

   Marlena

   New York City

   1 review

   5.0

   1 review

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love coming back here! The ambiance is always amazing and the service is great. It always makes me feel like we are back in Paris. The food is spectacular and the drinks are delicious. Definitely will be back many more times!
   

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10. V

    Victor

    New York City

    10 reviews

    3.0

    10 reviews

    Dined on 11 November 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5

    While good overall, uneven experience. Undecided on entrees, we tried to place an order for appetizers to start but told we had to order everything at the same time - weird. Before serving appetizers, asked if done with bread and took away - odd. And when sharing dessert, gave us 3 spoons but no small plates for sharing. While not major faux pas, i did, however, got annoyed when I got the check, looked up, and saw the waitress standing over me waiting for me to pay. Standing over a customer is simply rude. Do they expect me and my party to make a run for it? It's the little and subtle things that can make the experience. Sadly, their wait staff didn't deliver. Food was mixed. While appetizers (escargot and octopus) were excellent, can't say same for entrees (steak, coq au vin and chicken paillard) which were good but unexceptional. Based on ratings, was expecting better. The place, however, is eye candy and the ambiance charming. If on date or looking for trendy place, will be impressed. Doubt my opinion matters to mgmt (place was full) but if love amazing french food over ambiance, better options such as L'Osteria on upper east side. And, while not as fancy and smaller menu, Le Parisien Bistrot in Murray Hill also delivers. In the area, enjoyed Bistro les Amis' food but less trendy option and dated decor. Wish could recommend boucherie in west village, was hoping for amazing but found uneven. Depends on what's important to you.
    

    Boucherie - West VillageResponded on 12 November 2024

    Hello Victor, Thank you for taking the time to share such a thorough and thoughtful review of your experience with us. We are truly sorry that your visit to Boucherie West Village was uneven and did not fully meet the high standards we strive to provide. It’s clear that several aspects of your experience fell short. We apologize for the rigidity around ordering, the missteps with service touches like sharing plates and bread, and especially the discomfort you felt when receiving the check. We understand that subtle moments of attentiveness and respect are what elevate the dining experience, and we regret that we didn’t achieve this for you. We’re grateful to hear you enjoyed our appetizers, but we’re disappointed to learn that the entrées did not meet your expectations.
    

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