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Unfortunately we left very disappointed due to the service we received. Upon arrival we did not get given menus straight away. Staff were visibly unimpressed we didn’t order alcoholic drinks which then led to slow service for our drinks order. After ordering, our food came out before drinks had arrived for all of us. We had to reorder one of our drinks which was forgotten. We ordered two extra sides which arrived once 3 of our 4 guests had already finished their mains. Staff were then off hand when we said we no longer wanted the sides, as we didn’t have any food to eat them with. No one came back to see how our food was during our meal, so couldn’t ask for these any sooner as we couldn’t get anyone’s attention. For these reasons, we felt the discretionary service charge was not deserved, so asked for it to be removed and the attitude of who I presume was the manager was extremely rude and didn’t say anything after this, and my mum saw him pulling a face and making comments to other members of staff when walking away. No one thanked us for dining with them when we left, in fact we received no acknowledgment despite spending almost £150. \n\nAll round disappointing after looking forward to coming for so long. Sadly, despite the lovely tasting food, the service has left a sour taste in our mouths and we won’t be 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A truly excellent French restaurant and","submittedDateTime":"2023-11-09T07:43:36Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"IanK","isVip":null,"profileColor":"PLUM","initials":"IK","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":97,"endIndex":108,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-111234-52206-350089291885","text":"This was our first return to Bouchon Bistro since COVID lockdown, and it was just as good as we had remembered. We were warmly welcomed and taken to our table, and our drinks were served very promptly. An excellent selection of Starters made it hard to choose, but there was no problem deciding on the Main or Dessert; the Crispy Duck Confit was always my favourite and it certainly did not disappoint. Similarly the Creme Brulee was superb. My husband thought his Lamb was perfect and loved his Apple Tart Tatin. The service was excellent, and we just wish we lived nearer to this fantastic restaurant.","submittedDateTime":"2023-10-11T20:46:42Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"Perfectambercat","isVip":null,"profileColor":"ICECREAM","initials":"P","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":328,"endIndex":346,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-111234-50509-330087409883","text":"Fantastic food, excellent value and brilliant service ( very attentive). We have started coming here regularly as its very good value for money especially if you have the early bird menu. I would recommend the French onion soup and the duck confit. I'm sure we will be back soon. Xx","submittedDateTime":"2023-07-20T14:08:31Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"Georgecat","isVip":null,"profileColor":"PLUM","initials":"G","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":236,"endIndex":247,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-111234-48615-350049786205","text":"Excellent meal again at this consistently great restaurant. \nService is polite efficient and professional.\nThe Confit Duck was truly fantastic.\nThoroughly recommended.","submittedDateTime":"2023-07-02T11:51:44Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"JAGN","isVip":null,"profileColor":"ICECREAM","initials":"JA","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":111,"endIndex":122,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[{"photoMetaData":{"title":null,"photoBySize":{"small":{"url":"https://images.otstatic.com/prod1/53038884/1/small.jpg","__typename":"Photo"},"medium":{"url":"https://images.otstatic.com/prod1/53038884/1/medium.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/53038884.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/53038884.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"__typename":"DishPhoto"}],"__typename":"Dish"},{"dishId":"111234-b81716202d8849e801b04db55524ed78","name":"French Onion Soup","description":"Garlic Croutons Gruyère Cheese","reviewCount":7,"reviews":[{"reviewId":"OT-111234-52648-320089629052","text":"All the food was lovely but it would have been nice if there had been gluten free bread for my sister to have with her soup instead of just crackers.","submittedDateTime":"2023-12-07T12:17:01Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":"GailM","isVip":null,"profileColor":"MUSTARD","initials":"GM","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":119,"endIndex":123,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-111234-51399-360030297756","text":"Well known restaurant with a good reputation. Didn’t disappoint. French cuisine. Friendly and efficient service. Good choice of courses. Excellent food. Cheese soufflé and French onion soup were starters of note. Duck, Stone Bass, and Lamb main courses all delicious. Desserts were delightful too.\nHighly recommended.","submittedDateTime":"2023-09-01T18:26:02Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"PaulR","isVip":null,"profileColor":"MUSTARD","initials":"PR","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":172,"endIndex":189,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-111234-51195-390051956999","text":"The BEST French Onion soup ever! Holidaying in the area and a friend recommended Bouchon Bistrot... if we lived nearer would definitely be going back.\nAmazing food, attentive but not invasive service and exceptional value for money.","submittedDateTime":"2023-08-19T14:43:00Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"Gllnhgn","isVip":null,"profileColor":"PLUM","initials":"G","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":9,"endIndex":26,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-111234-48654-330079523023","text":"The staff are perfectly attentive (at a distance). Great cocktails and wine, delicious food. Portions are large (almost too large for three courses). \nFrench onion soup is expensive but so delicious it was worth it. \nDecor is fresh and modern. \nI cannot fault our meal at all","submittedDateTime":"2023-04-30T17:19:28Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"KathrynD","isVip":null,"profileColor":"PLUM","initials":"KD","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":151,"endIndex":168,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-111234-40960-310071713441","text":"As soon as we arrived we received a warm welcome and were promptly served by the waitress. The food is just indescribably its my most favourite restaurant that I come for birthdays and special events the French onion soup is amazing and my husband always gets the escagot in garlic butter which that I would be happy with as a starter bread and garlic butter. My husband loves the ribeye from there as it is always cooked perfectly for him and this time I had the lamb rump with ratatouille which was beautiful thankyou again for an absolutely amazing meal!!","submittedDateTime":"2022-06-04T07:43:19Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"LaurenB","isVip":null,"profileColor":"ICECREAM","initials":"LB","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":204,"endIndex":221,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[{"photoMetaData":{"title":null,"photoBySize":{"small":{"url":"https://images.otstatic.com/prod1/49576795/1/small.jpg","__typename":"Photo"},"medium":{"url":"https://images.otstatic.com/prod1/49576795/1/medium.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/49576795.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/49576795.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"__typename":"DishPhoto"}],"__typename":"Dish"}],"__typename":"PopularDishes"},"__typename":"Restaurant","diningAreas":[{"name":"Other","diningAreaId":1,"description":"Other","tag":"Other","localeMatch":true,"active":true,"preProcessedAreaId":null,"__typename":"DiningAreaMetaData"}],"privateDining":{"hasPrivateDining":false,"hasEnhancedPrivateDining":false,"description":null,"formattedPhone":null,"contact":"","largestCapacity":0,"__typename":"PrivateDining"},"seoTranslations":{"metaTitle":"%(restaurantName)s Restaurant - 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Unfortunately we left very disappointed due to the service we received. Upon arrival we did not get given menus straight away. Staff were visibly unimpressed we didn’t order alcoholic drinks which then led to slow service for our drinks order. After ordering, our food came out before drinks had arrived for all of us. We had to reorder one of our drinks which was forgotten. We ordered two extra sides which arrived once 3 of our 4 guests had already finished their mains. Staff were then off hand when we said we no longer wanted the sides, as we didn’t have any food to eat them with. No one came back to see how our food was during our meal, so couldn’t ask for these any sooner as we couldn’t get anyone’s attention. For these reasons, we felt the discretionary service charge was not deserved, so asked for it to be removed and the attitude of who I presume was the manager was extremely rude and didn’t say anything after this, and my mum saw him pulling a face and making comments to other members of staff when walking away. No one thanked us for dining with them when we left, in fact we received no acknowledgment despite spending almost £150. \n\nAll round disappointing after looking forward to coming for so long. Sadly, despite the lovely tasting food, the service has left a sour taste in our mouths and we won’t be returning.","rating":{"food":2,"service":1,"ambience":1,"value":1,"noise":"QUIET","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Freya","metro":{"metroId":3110,"displayName":"County Durham","__typename":"Metro"},"initials":"F","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-30T17:11:24Z","dinedDateTime":"2025-03-30T13:45:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-111234-64745-390067554759","text":"As usual a superb meal and service. There was a \nLarger choice of both starters and mains this time.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"William","metro":{"metroId":3116,"displayName":"Newcastle","__typename":"Metro"},"initials":"W","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-29T12:16:05Z","dinedDateTime":"2025-03-28T19:45:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-111234-64239-390074054049","text":"We can't recommend Bouchon enough... But we can't really recommend a dish because the menu gets updated so regularly. Everything has always been tasty and delicious. Go there for excellent authentic French food and great service that doesn't rush you. We love it!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"Nathalie","metro":{"metroId":3116,"displayName":"Newcastle","__typename":"Metro"},"initials":"N","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-27T10:50:31Z","dinedDateTime":"2025-03-26T19:30:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-111234-64636-360099859596","text":"Another great experience at Bouchon Bistrot in Hexham. \nGreg is a wonderful host. Always very welcoming, with a good sense of humour and very efficient, not to mention very professional and polite. His attitude and manner are reflected by the great team of staff that surround him. \nMany thanks, to all at Bouchon, for a superb evening, delicious food and beautiful wines.\nI have only one regret and that is that I don’t visit more often!","rating":{"food":5,"service":5,"ambience":5,"value":3,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Adam","metro":{"metroId":3116,"displayName":"Newcastle","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-26T11:04:07Z","dinedDateTime":"2025-03-25T19:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-111234-64645-340082578574","text":"Very enjoyable, as usual’ delicious food once again! My husband and I really enjoyed our leisurely lunch, sat at our usual window table, revelling in the blue sky, sunshine and a steady stream of people passing by! \nWe ordered from the Prix Fixe menu, choosing typically French dishes of blue cheese&walnut clafoutis followed by steak frites and ending with crème caramel with langues de chat. I chose a glass of mellow house red which was perfect with my lunch.(guess who was the driver!)). Single espressos with a tranche of bitter chocolate ended our lunch and all too soon it was time to drive home. \nThe most consistently good restaurant we know! We’ll visit again soon!","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":11,"nickname":"Janet","metro":{"metroId":3116,"displayName":"Newcastle","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-25T17:14:01Z","dinedDateTime":"2025-03-25T12:15:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-111234-64582-350092752405","text":"We eat here from time to time as a treat to ourselves. It’s always really excellent food, ambience and service. For us it’s not the cheapest place to eat but well worth it when we do. Definitely worth a visit, especially if you’re looking for something special and unique to the area.","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"June","metro":{"metroId":3116,"displayName":"Newcastle","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-23T10:34:07Z","dinedDateTime":"2025-03-22T19:15:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-111234-64482-330099737553","text":"We had great expectation of this restaurant, booking for a special occasion and being guided by ratings. However our experience did not come up to expectations. Food overall was reasonably good, however, when main courses arrived, they were cold. Not warm, cold. Bringing to notice of waiter, they were returned to the kitchen. My returned dish was warm but partners still cold and had to be returned again. My dish was left on the table which also should have been returned so we could dine together. Which was not the case. The owner returned the dish with some hot sauce and remarked “Is that hot enough for you”. A very curt remark, without any apology. Desert ordered was over cooked and not in the classic French style. Being used to French cuisine since my family live there, was surprised . I was advised that the British diner preferred that way. Overall, disappointing, which could have been a very good evening, if more care had been taken, and a little less arrogance shown. Such a pity.","rating":{"food":4,"service":2,"ambience":1,"value":2,"noise":"DO_NOT_RECALL","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Elaine","metro":{"metroId":3116,"displayName":"Newcastle","__typename":"Metro"},"initials":"E","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-24T14:21:49Z","dinedDateTime":"2025-03-21T20:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-111234-64510-330099763513","text":"Lots of menu options and food excellent and generously proportioned","rating":{"food":5,"service":5,"ambience":4,"value":4,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Matthew","metro":{"metroId":3116,"displayName":"Newcastle","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-21T12:22:15Z","dinedDateTime":"2025-03-20T19:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-111234-63952-310051835481","text":"Bouchon is consistently superb with food and presentation. Beautiful flavours with menu choices to suit everyone. It's a special place and a gem in the centre of Hexham. Love the roof terrace in summer. Toilets are absolutely spotless with very stylish decor. Love going there.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Doreen","metro":{"metroId":3116,"displayName":"Newcastle","__typename":"Metro"},"initials":"D","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-18T22:24:23Z","dinedDateTime":"2025-03-18T12:30:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-111234-64333-370063682917","text":"Great, easy to find location. Lovely, helpful and friendly staff. Tremendous food and well priced. Highly recommend Bouchon Bistro.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Benjamin","metro":{"metroId":3023,"displayName":"Yorkshire","__typename":"Metro"},"initials":"B","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-15T21:11:11Z","dinedDateTime":"2025-03-15T12:45:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":283,"page":1,"totalCount":2824,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":"eyJ2IjoyLCJtIjoxLCJwIjowLCJzIjowLCJuIjowfQ","noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":true,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"ie"},"__OT_GA_DATA__":{"cd2":11,"cd12":"en","cd6":111234,"cd28":111234,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":3999,"cd76":3999,"cd3":3116,"cd19":3116,"cd78":4822,"cd5":4822,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
Winner of the Best European Restaurant honour at the North East Restaurant Awards and conveniently situated in the centre of Hexham on Gilesgate, Bouchon Bistrot serves straightforward country style French cuisine, including daily specials in the evening. Born in the Loire Valley and having plenty of experience from working in Michelin starred restaurants throughout France, the owner of Bouchon Bistrot is an expert when it comes to traditional country cooking in France.
Additional information
Dining style
Casual Dining
Price
£26 to £40
Cuisines
French, Bistro, Contemporary French
Hours of Operation
Tue–Fri 12:00 pm–1:30 pm
Tue–Thu 6:00 pm–8:45 pm
Fri, Sat 6:00 pm–9:00 pm
Sat 12:00 pm–1:45 pm
with Confit Lemon, Samphire & Chorizo - Sweet Chili Sauce
Chicken Liver Parfait£9.50
with Cornichons & Onion Compote
Seared Scallops£15.00
with Autumn Vegetables & Crème Curry
Escargots de Bourgogne£9.00
with Garlic & Parsley Butter
½ Dozen£7.95
Dozen£13.00
Assiette de Charcuterie£12.00
with Saucisson, Rillons, Rillettes & Bayonne Ham
Comté Cheese Soufflé£9.00
Tartiflette with Reblochon Cheese£10.50
Bacon & Potatoes
Classic Fish Quenelles£9.95
with Scallop Velouté
Main Courses
Duck Confit£21.50
with Gratin Dauphinois, Fine Beans & Bacon – Red Wine Sauce
Herb Crusted Halibut£26.50
with Jerusalem Artichokes & Parmentier Potatoes
(v) Cauliflower & Butternut Squash Curry£15.95
with Fragrant Rice
Roasted Lamb Rump£20.95
with Rosti Potato, Olives, Feta & Tenderstem Broccoli
Seared Sea Trout£21.00
with Ratte Potatoes, Samphire & Wild Garlic Pistou
Grilled Rib Eye Steak£25.50
with Provençal Tomatoes, Confit Onions & Duck Fat Chips
Chicken & Tarragon Ballotine£19.00
with Pomme Dauphine, Truffle Leeks - Red Wine Sauce
6oz Filet de Boeuf £29.50
with Pomme Anna, Wild Mushrooms & Spinach - Truffle Sauce
Pork Fillet "En Croute"£19.50
with Choucroute & Pomme Vapeur - Sauce Riesling
Side Orders
Buttered Vegetables£4.00
French Beans£4.00
Cauliflower Cheese£4.50
Duck Fat Chips£4.00
Frites£4.00
Salad Leaves£4.00
Desserts
Crème Brulée à La Vanille£9.00
Cannelé Bordelais£8.50
with Pistachio Ice Cream & Salted Caramel
Plateau de Fromages£11.50
with Pain aux Noix
Classic Apple Tarte Tatin£9.75
with Vanilla Ice Cream
Raspberry Soufflé£10.95
with Bitter Chocolate Sorbet
Baba au Rhum£9.00
with Caramelised Pineapple - Passion Fruit Cream
Homemade Ice Creams & Sorbets£7.50
Fondant au Chocolat£9.95
with Caramelised Bananas - Passion Fruit & Banana Sorbet
What 2,824 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8
4.8 based on recent ratings
4.8Food
4.8Service
4.8Ambience
4.7Value
Noise • Energetic
Diners' Choice Awards
Newcastle and Northumberland
Best Overall
Newcastle and Northumberland
Best Ambience
Newcastle and Northumberland
Best Value
Newcastle and Northumberland
Neighbourhood gem
Newcastle and Northumberland
Great for fine wines
Newcastle and Northumberland
Romantic
Newcastle and Northumberland
Good for special occasions
Newcastle Upon Tyne
Best Overall
Newcastle Upon Tyne
Best Food
Newcastle Upon Tyne
Best Service
Newcastle Upon Tyne
Best Ambience
Newcastle Upon Tyne
Best Value
Newcastle Upon Tyne
Good for business meals
Newcastle Upon Tyne
Neighbourhood gem
Newcastle Upon Tyne
Great for fine wines
Newcastle Upon Tyne
Romantic
Newcastle Upon Tyne
Good for special occasions
Review summary
AI-generated from verified diner reviews
Bouchon Bistrot in Hexham offers "excellent authentic French food and great service." With an evolving menu and a cozy atmosphere, it consistently delivers "wonderful food and dining experiences." Thanks to the welcoming staff and charming setting, it remains "a gem in Hexham," perfect for special occasions or leisurely lunches.
2,824 Reviews
F
Freya
County Durham1 review
1.0
Dined 3 days ago
Overall 1
Food 2
Service 1
Ambience 1
We booked this restaurant for Mother’s Day as this is somewhere my mum has been wanting to try for a long time. Unfortunately we left very disappointed due to the service we received. Upon arrival we did not get given menus straight away. Staff were visibly unimpressed we didn’t order alcoholic drinks which then led to slow service for our drinks order. After ordering, our food came out before drinks had arrived for all of us. We had to reorder one of our drinks which was forgotten. We ordered two extra sides which arrived once 3 of our 4 guests had already finished their mains. Staff were then off hand when we said we no longer wanted the sides, as we didn’t have any food to eat them with. No one came back to see how our food was during our meal, so couldn’t ask for these any sooner as we couldn’t get anyone’s attention. For these reasons, we felt the discretionary service charge was not deserved, so asked for it to be removed and the attitude of who I presume was the manager was extremely rude and didn’t say anything after this, and my mum saw him pulling a face and making comments to other members of staff when walking away. No one thanked us for dining with them when we left, in fact we received no acknowledgment despite spending almost £150.
All round disappointing after looking forward to coming for so long. Sadly, despite the lovely tasting food, the service has left a sour taste in our mouths and we won’t be returning.
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W
William
Newcastle4 reviews
5.0
Dined 5 days ago
Overall 5
Food 5
Service 5
Ambience 5
As usual a superb meal and service. There was a
Larger choice of both starters and mains this time.
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N
Nathalie
Newcastle4 reviews
5.0
Dined 7 days ago
Overall 5
Food 5
Service 5
Ambience 5
We can't recommend Bouchon enough... But we can't really recommend a dish because the menu gets updated so regularly. Everything has always been tasty and delicious. Go there for excellent authentic French food and great service that doesn't rush you. We love it!
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A
Adam
Newcastle1 review
5.0
Dined on 25 March 2025
Overall 5
Food 5
Service 5
Ambience 5
Another great experience at Bouchon Bistrot in Hexham.
Greg is a wonderful host. Always very welcoming, with a good sense of humour and very efficient, not to mention very professional and polite. His attitude and manner are reflected by the great team of staff that surround him.
Many thanks, to all at Bouchon, for a superb evening, delicious food and beautiful wines.
I have only one regret and that is that I don’t visit more often!
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J
Janet
Newcastle11 reviews
5.0
Dined on 25 March 2025
Overall 5
Food 5
Service 5
Ambience 5
Very enjoyable, as usual’ delicious food once again! My husband and I really enjoyed our leisurely lunch, sat at our usual window table, revelling in the blue sky, sunshine and a steady stream of people passing by!
We ordered from the Prix Fixe menu, choosing typically French dishes of blue cheese&walnut clafoutis followed by steak frites and ending with crème caramel with langues de chat. I chose a glass of mellow house red which was perfect with my lunch.(guess who was the driver!)). Single espressos with a tranche of bitter chocolate ended our lunch and all too soon it was time to drive home.
The most consistently good restaurant we know! We’ll visit again soon!
Is this helpful?
J
June
Newcastle3 reviews
5.0
Dined on 22 March 2025
Overall 5
Food 5
Service 5
Ambience 5
We eat here from time to time as a treat to ourselves. It’s always really excellent food, ambience and service. For us it’s not the cheapest place to eat but well worth it when we do. Definitely worth a visit, especially if you’re looking for something special and unique to the area.
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E
Elaine
Newcastle1 review
3.0
Dined on 21 March 2025
Overall 3
Food 4
Service 2
Ambience 1
We had great expectation of this restaurant, booking for a special occasion and being guided by ratings. However our experience did not come up to expectations. Food overall was reasonably good, however, when main courses arrived, they were cold. Not warm, cold. Bringing to notice of waiter, they were returned to the kitchen. My returned dish was warm but partners still cold and had to be returned again. My dish was left on the table which also should have been returned so we could dine together. Which was not the case. The owner returned the dish with some hot sauce and remarked “Is that hot enough for you”. A very curt remark, without any apology. Desert ordered was over cooked and not in the classic French style. Being used to French cuisine since my family live there, was surprised . I was advised that the British diner preferred that way. Overall, disappointing, which could have been a very good evening, if more care had been taken, and a little less arrogance shown. Such a pity.
Is this helpful?
M
Matthew
Newcastle1 review
5.0
Dined on 20 March 2025
Overall 5
Food 5
Service 5
Ambience 4
Lots of menu options and food excellent and generously proportioned
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D
Doreen
Newcastle2 reviews
5.0
Dined on 18 March 2025
Overall 5
Food 5
Service 5
Ambience 5
Bouchon is consistently superb with food and presentation. Beautiful flavours with menu choices to suit everyone. It's a special place and a gem in the centre of Hexham. Love the roof terrace in summer. Toilets are absolutely spotless with very stylish decor. Love going there.
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B
Benjamin
Yorkshire1 review
5.0
Dined on 15 March 2025
Overall 5
Food 5
Service 5
Ambience 5
Great, easy to find location. Lovely, helpful and friendly staff. Tremendous food and well priced. Highly recommend Bouchon Bistro.
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FAQs
Bouchon Bistrot - Hexham is rated 4.8 stars by 2824 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.