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Bourbon & Boards, St. Augustine, FL

Bourbon & Boards

3.6
3.6
14 Reviews
$30 and under
Bar / Lounge / Bottle Service

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2 people
19:00
Booked 2 times today
  • Charming
  • Great for creative cocktails
Bourbon and Boards
Over 148 Bourbons, 37 Ryes and 900 Bottles of Wine Cellar..
Sip, Savor, Shake, and Sizzle:
Bourbon & Boards, Where Craft Cocktails and Culinary Delights Unite for a Tasteful Experience!
Friday and Saturday Night Dinner Service
Happy Hour Every day 4pm to 7pm
Dinner Service Friday and Saturday 4pm to 10pm

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Bar / Lounge / Bottle Service
  • Hours of Operation
    Thu–Sat 2:00 pm–10:00 pm
  • Phone number
    (904) 481-8546
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress code
    Casual Dress

What 14 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on recent ratings
  • 4Food
  • 3.5Service
  • 3.9Ambience
  • 3.5Value

NoiseModerate

14 Reviews
  1. Kelli

    New York City

    4 reviews

    1.0

    4 reviews

    Dined on 14 December 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 3
    The concept of this place is great and their website and social media makes it very attractive. Everything about this meal made us feel hoodwinked. Immediately after being seated they brought a few waters and promised more. They never came. It took forever for the drinks to come out. When they did, they came one at a time and were not good. A friend ordered an old fashion with the coppertown bourbon instead of the house bourbon. Instead, he received a glass of straight house bourbon on ice. It took so long to come out he didn’t say anything because we were still waiting to order food and had a trolley to catch. Our trolley tickets were for 7. We got there just after 5 and still had to dash. The server’s explanations were all misleading. You aren’t actually ordering a full board. You are ordering the start of a board and tapas to fill it out. I ordered a burrata salad which came after all the adults were done eating. It was a bed of greens, raw sliced strawberries, balsamic drizzle and burrata cheese. The server’s explanations suggested the sliders for the kids, which we ordered. They never came out. The chef even came out and asked if we ordered sliders. They were made but I guess the 4 orders made it to another table. We ended up asking them to box them to go so the kids could eat on the way to the trolley. When they came out one box was missing the top buns. This is when we spoke with the manager. Overall, the whole place was understaffed and mismanaged. We saw throngs of people turned away but half the restaurant remained unseated. The server was constantly behind the bar trying to help the bartender catch up because they moved at a glacial pace. The chef was running food. The bus boy was seating tables. It was a mess.

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  2. Julie

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on 13 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had an awesome girls night out!!! The variety of food for all tastes was perfect, and the cocktails are made to perfection!! Management was present and all of the staff were so helpful and attentive

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  3. Lynn

    Philadelphia

    10 reviews

    4.0

    10 reviews

    Dined on 12 December 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Happy hour is definitely worth it, but thereafter the prices are high. What we did have food wise was very good, but portions are small, not really much to share.

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  4. Jenny

    Jacksonville

    2 reviews

    1.0

    2 reviews

    Dined on 7 December 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Absolutely horrible experience… waited one hour at table after initial greet … waitress came back 3 times to try to remember what two drinks we ordered…. On third ask and still no drinks after an hour we left… waitress only had 3 other tables and a handheld tablet for orders…. No reason at all to not have drinks on table within an hour…. Will never return or recommend this restaurant at all

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  5. Angela

    Jacksonville

    1 review

    1.0

    1 review

    Dined on 7 December 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 4
    It took 45 minutes for my companion to receive her first drink when my specialty cocktail arrived to the table within 5 minutes and our food arrived within 15 minutes. The drink was nothing special, just an old fashioned. Our server, Amanda, asked no less than 4 times what was ordered when we would ask for the drink before we finally asked for a manager. At the end, our drinks were comped and when the manager came with the check there were items on it that we didn't order, as if it had been combined with another table. I suspect it was the table of 8 that we witnessed get up and walk out after 30 minutes without a single bar drink brought to their table. That was Amanda's section, too. She said she worked a double the day before but whatever she did to make up for it left her eyes glazed over and inflection a little too speedy, if you catch my drift. They comped the whole bill so I wasn't going to leave a review, but the more I think about it, the more ridiculous the entire situation was and I wouldn't recommend anyone go here. For a place called Bourbon and Boards, you'd think an old fashioned would be the least of their troubles.

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  6. Suzanne

    New York City

    6 reviews

    5.0

    6 reviews

    Dined on 7 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    What a nice surprise! They had great cocktails and the food was really good! We did the boards and tapas and even my 13 year old are his whole meal. I love the board idea and sharing.

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  7. Shawn

    Tampa

    5 reviews

    2.0

    5 reviews

    Dined on 29 November 2024

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 1
    They need some work. Our server couldn’t answer any questions about the bourbon flight options. They advertise a Happy Hour menu Monday-Friday from 4-7. We were there at 6 on Friday and told we couldn’t order from that menu. The server couldn’t remember our order. Had to come back and ask 3 times. She ended up bringing me the wrong bourbon. The decor clashes with the bourbon theme. You can definitely tell the owners have no background in bourbon. It’s just odd.

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  8. Melissa

    Atlanta Metro

    1 review

    1.0

    1 review

    Dined on 24 November 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    This was our first time trying to dine here for dinner. Once we were seated, it took a little while for our server to come to the table to take our drink order. After waiting for close to 30 minutes, our server comes back to our table only to tell us they are out of the alcohol preferences that 6 people had chosen all differently. With no apology or offer to correct anything we decided this was not the place for us. Not sure of the circumstances, but probably will not be going back or recommending.

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  9. Andy

    Chicago

    1 review

    1.0

    1 review

    Dined on 23 November 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    **Restaurant Review: A Terrible Experience** Last night’s dinner was one of the worst dining experiences we’ve ever had. We brought out-of-town friends to this restaurant, excited for a great meal, but it turned into an embarrassing disaster. ### Highlights of the Issues: - **Water service delayed over 30 minutes.** My wife had to refill our waters herself at the bar. - **Drinks took over 45 minutes.** Even a kid’s Coke took more than 20 minutes, and the old fashioned, their specialty, arrived watered down. - **Food orders were completely mishandled.** Wrong items came out, and appetizers arrived after the entrées. - **Waitress avoided our table.** She offered empty reassurances like “I’m working on it,” but there was no progress. Other staff even acknowledged how bad our service was. - **Incorrect billing.** We had to spend extra time fixing the check. ### Final Thoughts: The entire experience was disorganized and frustrating. This restaurant needs serious improvements in staff training and customer care. Save yourself the trouble and choose a different place to dine—we certainly won’t be returning.

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  10. Ciara

    Washington DC

    1 review

    5.0

    1 review

    Dined on 16 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First time there. It was everything everyone said it would be. Look forward to coming back.

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FAQs

Bourbon & Boards is rated 3.6 stars by 14 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 2 times today
Google Map for Bourbon & Boards

17 King St, St. Augustine, FL 32084-4450

Additional information

  • Area
    St. Augustine
  • Hours of Operation
    Thu–Sat 2:00 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Bar / Lounge / Bottle Service
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    None
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Beer, Cocktails, Full Bar, Wine
  • Privacy policy
  • Terms of Use
  • Impressum
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