BRAMLEYS Restaurant

Review summary

1. H

   Halil

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good service, excellent food. Honestly couldn’t fault any of the food. It was all so well made and tasty. Attentive service and nice cocktails. Would recommend definitely!
   

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2. U

   Umar

   Cornwall

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very disappointing for Valentine’s Day. Very bad service
   

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3. A

   Asheesh

   London

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Wish I could give 0 stars. The restaurant was severely under prepared for Valentine’s Day. It was shocking. Slow greet at the door set the tone. Squashed tables. Couldn’t see anyone with food. When we were greeted - ushered downstairs. Thought it would be an amazing downstairs extension with a beautiful ambience. But nope. We were ushered into a freezing cold basement. Sat in the corner next to a freezing cold wall. It was dark and glum. This set the tone for what would follow. I want to say - this was meant to be a beautiful evening for me and my partner. We were also celebrating our anniversary (in 3 days time). So I had high expectations. The reviews were amazing in the lead up so I was very happy. Our attendance however was nearly in doubt as my partner was hospitalised and discharged the day before. I nearly cancelled but she really wanted to attend. I thought this would be the perfect way to cheer her up so we came. So imagine my disappointment. It kicked in as soon as we sat. She couldn’t even take her coat off. I wanted to put my jacket back on. There were two heaters but one was defective. I felt they were both defective. It was so cold. So we thought let’s stay and wait for the hot food to make us feeling warm. After taking our order - it took 30+ mins for one drink to arrive. The second drink arrived 10 mins later. Our complimentary bread and butter took an hour to arrive! We were starving. If that took an hour to arrive - imagine how much longer for the starter, main and dessert. Shocking service. The bread when it arrived was also stale and ice cold butter - not surprised as the whole venue was freezing. I was angry at this point so I told my partner to go. Again we were one of the patient couples as many others had left without paying or waiting. In the end we left after 1+ hour waiting for food. When leaving - we saw others had no food either. Appalling night, ruined VD! Refused to pay for our drinks we hardly touched and old bread.
   

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4. m

   maja

   London

   7 reviews

   5.0

   7 reviews

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing , service was brilliant. Beautiful decor.See you again.
   

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5. D

   Diane

   London

   1 review

   1.0

   1 review

   Dined on 4 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Experiernce was terrible - Restruant unable to meet dietary requirements for members of my family. We understood that it maybtake more time due to specific requirements, however, when aaked the restaurant could not confirm how much longer it would take and were kept waiting for over an hour and 30 minutes. We finally left without eating even the starters. Although the restaurant apologised, it would have been better if they had just said we cannot cater for you.
   

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6. C

   Catherine

   London

   1 review

   5.0

   1 review

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at this restaurant and will definitely return. It's a fab dining experience tucked away in Oakwood. Thank you.
   

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7. S

   Suzanne

   London

   1 review

   2.0

   1 review

   Dined on 31 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Couple dinner for new yrs eve table layout felt like i was in a canteen, service was slow manager seemed like he didn't have a clue as he was asking what type of steak we wanted in a burger? Got mixed up with dishes! Then the portions were so small i think i counted 8 chips. My steak was supposed to have sauce on the side that didnt come and the salad well a few rocket leaves were pointless . Disappointed to pay £129 for that food and went home to make food after. Shame
   

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8. J

   Janet

   London

   8 reviews

   5.0

   8 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely meal here .the food was generous and tasted good .good flavour well presented and hot. We will be back
   

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9. C

   CHERYL

   London

   1 review

   4.0

   1 review

   Dined on 13 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very friendly waitress, good food, nice atmosphere!
   

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10. M

    Martin

    London

    3 reviews

    5.0

    3 reviews

    Dined on 11 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Outstanding service and food and I thoroughly recommend
    

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