Brasserie 701

Review summary

1. R

   Rui

   VIP

   Philadelphia

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Our dinner was great through drinks and starters, albeit with a bit of a slow service from the kitchen. When the main entrees arrived, things took a turn for the worse. The steaks were undercooked and cold and the bouillabaisse had undercooked fish. The bouillabaisse was returned and never taken off the bill. Unsure if taking food off the guest list was an American custom, we didn’t complain and paid the entire bill. Our server, Rebecca, was very attentive but the food definitely drops this establishment down several notches.
   

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2. B

   Brigitte

   Ottawa

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Les œufs mollets sont arrivés durs et cela a pris plus de 10 minutes pour en avoir de nouveaux. Le Le repas n’était donc pas à la hauteur. L’addition a été légèrement ajustée, ce qui était appréciée, mais l’expérience a tout de même été décevante.
   

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3. W

   Wissam

   Montreal

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   I went there for lunch with my wife, and we wanted to try their "Beef filet mignon" and their "Lobster with Sabayon" but unfortunately this was impossible as they were serving only brunch with a unique menu for the holiday period! This could have been easily avoided if they had mentioned it on their website!!! Anyways we ended up eating the "Poulet Gaufré" and the "Bénédictines au confit de Canard" and they tasted good enough! The service was good and the ambiance too but we were disappointed because of the misunderstanding I mentioned earlier!
   

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4. M

   Michelle

   Greater Boston

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We did the prixfixe holiday meal on Christmas. The food was acceptable but not great. The wine pairings were disappointing and our service was slow and inattentive. Overall not a great experience and wouldn’t recommend it.
   

   Brasserie 701Responded today

   Dear Michelle, We are sincerely sorry that you could not experience a great moment as you expected on the Christmas day. We assure you that we will follow up with our team to see what happened. We hope you will give us a second chance. Best regards, Aurore Rousseau Director Brasserie 701
   

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5. E

   Essence

   Greater Boston

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We were greeted at the door, and the staff was quite hospitable. For a holiday meal, we received the quality treatment expected of a top-notch restaurant.
   

   Brasserie 701Responded today

   Dear Essence, Thank you for your review! We’re glad to hear that you enjoyed your experience with us on Christmas day! 😊
   

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6. I

   Isabelle

   Cancun

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Pas la meilleure expérience pour Noël ; nourriture peu abondante et service très très lent.
   

   Brasserie 701Responded today

   Bonjour Isabelle, Merci d'avoir pris le temps de partager votre expérience avec nous. Nous apprécions vos commentaires, je vous envoi un message avec notre adresse courriel pour nous en dire plus sur votre expérience si vous le désirez afin de faire nos suivis et s'assurer que cela ne se reproduise plus dans le futur. Nous sommes désolés pour le désagrément. Nous espérons que vous nous donnerez une autre chance. Salutations, Aurore Rousseau
   

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7. H

   Hagen

   New York City

   11 reviews

   2.0

   11 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Unfortunately, they weren't able to manage the buffet brunch logistics. Main dishes were empty for 30+ minutes. When the food was there, it was good. However, a buffet without any hot vegetables? Strange. Fortunately, the table was was nice, staff friendly, and little noise. Else a letdown.
   

   Brasserie 701Responded today

   Dear Hagen, Thank you for sharing your feedback. We're sorry to hear that your recent visit, for our brunch on Christmas day, didn't meet your expectations. We apologize for any disappointment you experienced with our food. We take your comments seriously, it help us to address the issues you encountered. Your insights are valuable, and we want to ensure a better experience for you and our future guests. We hope to have the opportunity to serve you better in the future. Thank you again, Best Regards. Aurore Rousseau, Director of Brasserie 701.
   

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8. J

   John

   DO NOT USE

   52 reviews

   4.0

   52 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Good, fun brasserie experience. Good service though the waiter initially was slow to greet us. Busy on Christmas evening. Had to wait for reserved table. Enjoyed the food and a good menu of brasserie selections. Excellent French Onion soup, scallops ceviche, oysters and duck confit. Enjoyed the live, roaming singer. Nice touch.
   

   Brasserie 701Responded today

   Dear John, We really appreciate the time you took to leave us such a detailed review. We’re thrilled that you enjoyed your experience with us, we noted the issue you had to book a table on the 24th, evening for our brunch the next day, thank you for letting us know and will do the follow up, and see with Opentable if the online reservation wasn't available. We hope to see you again very soon, in 2025!
   

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9. I

   Isabella

   Miami

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great place to go eat French cuisine. Highly recommended
   

   Brasserie 701Responded today

   Dear Isabella, Thank you for the five stars. We are delighted that you had a great experience with us and it’s nice of you to take the time to leave us a review. See you in 2025!
   

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10. A

    Andrea

    Fort Lauderdale

    1 review

    2.0

    1 review

    Dined 7 days ago

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 3

    Definitely not a brunch I would recommend. The place is nice but the food very disappointing in appearance, quality and quantity. Capucino and coffe were tiny portions and served not hot. Omelet with potatoes was poor quality, frozen potatoes , mushrooms were tasteless. As it is a hotel Restaurant, it’s like they really do not care what they put on your plate. The fruit was tasteless and like it was cut in advance. Not a good example of Montreal brunch.
    

    Brasserie 701Responded today

    Dear Andrea, Thank you for sharing your feedback. We are sorry that the experience did not live up to what we would like to offer our guests. We apologize for any disappointment you experienced with our food. We take your comments seriously and we will address the issues you encountered during your brunch last week. Your insights are valuable, and we want to ensure a better experience for you and our future guests. We hope to have the opportunity to serve you better in the future. Sincerely.
    

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