Bravo Italian Kitchen - Columbus - Lennox

Review summary

1. L

   Laura

   Cleveland

   4 reviews

   1.0

   4 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   We waited 10 minutes for the second half of our dinner. A server brought out our hot food but not our salads. We had to ask our waitress for the rest. So dinner was cold by now. Then we had to ask and wait over 10 minutes for check. We all went to restroom one by one before she brought the bills back. Very unhappy
   

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2. M

   Matthew

   Columbus

   1 review

   2.0

   1 review

   Dined on 14 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Horrible service. We waited so long for everything. Waiter did not come to table once I joined the other person for at least 10 minutes. And did not bring my iced tea I ordered with the meal until I was almost done my lunch.
   

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3. M

   Marina

   New York City

   17 reviews

   5.0

   17 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant had a nice cozy atmosphere… the service was very good, waiter was very attentive. We were a party of 7 and the food came quickly and hot, just the way we want it!
   

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4. L

   Lara

   San Francisco

   5 reviews

   vip
   2.0

   5 reviews

   Dined on 9 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Unfortunately, this will be our last visit at this establishment. There is clearly a problem with management and you can see it trickle down throughout your whole visit right down to the sticky floors in the restroom with the dirty corners. Poor waitress was overwhelmed and not trained properly and she knew I felt very sorry for. This is no reflection of her whatsoever and I’m going to leave her out so there’s no retribution. For game day at OSU and to be able to get a table at any time for any amount of people while the restaurant down the street is unavailable for hours tells you all you need to know. We had six in our group and could’ve eaten at any time after the game up until 9 PM walking right in. This should not happen at Ohio State on campus right after a game! Service was slow , food was cold once it arrived to us. They got my order wrong, the wait time to receive items ordered was past acceptable. Drinks were less than stellar and tasted like street lemon juice. Worst experience I’ve ever had a Bravo. Corporate needs to take a very close look at how this store operates and how their management functions because clearly management is not functioning! Our poor waitress should’ve had back up from another server or the manager, and that was not seen. Ambience was a bit off as well. We will not be returning. The only reason I gave it two stars because the food was acceptable and edible although it was cold. With our waitress being as busy as she was, they should have had a runner running out the food or the manager should’ve brought it out themselves. The manager could also stop and bus empty tables going back to the kitchen. I could go on and on, but I’ll stop 
   

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5. J

   Jake

   Columbus

   4 reviews

   vip
   2.0

   4 reviews

   Dined on 9 November 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Food was terrible. It was like mediocre wedding food. Service was inattentive.
   

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6. m

   maria

   Columbus

   4 reviews

   3.0

   4 reviews

   Dined on 8 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   My lasagna was delicious as always. Tried the spinach dip with the amazing wood fired crisps. Chicken marsala dinner was unfortunately served cold. Vegetables were bland!
   

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7. K

   Karen

   Columbus

   1 review

   5.0

   1 review

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was wonderful. Service was great. They were pretty
   

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8. D

   Debbie

   Columbus

   4 reviews

   vip
   3.0

   4 reviews

   Dined on 24 October 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Table cloths all wrinkled, some tables had no tablecloths and several tables not bussed. Not typical Bravo standards. Server friendly and attentive.
   

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9. R

   RICHARD

   Columbus

   31 reviews

   4.0

   31 reviews

   Dined on 23 October 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food is good but not not a good value for the price. Service was extremely slow ate every stage of the meal due to understaffing. Nice dining environment. App did not work for points.
   

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10. M

    Michael

    Columbus

    2 reviews

    2.0

    2 reviews

    Dined on 20 October 2024

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 3

    Two Pastas with Alfredo sauce dishes were underwhelming. Alfredo sauce had no taste (thank goodness for the cheese). Pork chop was nice and thick but has a weird texture and an almost nonexistent taste. Service was excellent.
    

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