Bravo Italian Kitchen - Jordan Creek

Review summary

1. R

   Rick

   Des Moines

   8 reviews

   2.0

   8 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Service extremely slow. Took 25 minutes after seated to get water. Table across from us got seated 10 minutes or so after us and were eating dessert before my wife got her salad with entrees coming after her salad.
   

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2. J

   Janne

   Kansas City

   7 reviews

   5.0

   7 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jordan was an excellent server & our food was great!
   

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3. D

   David

   VIP

   Des Moines

   13 reviews

   5.0

   13 reviews

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Understaffed during our visit but wait staff worked really hard.
   

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4. J

   James

   Chicago

   8 reviews

   4.0

   8 reviews

   Dined on 30 January 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   I have always liked the ambiance of Bravo. They have a great bar if you need to wait. What is always disappointing is the initial service is very slow. Getting a drink order in and waiting to place your food order seems to take too much time. However, once you order, the food comes too fast so tell the waitress or you will get your salad with the main meal: very good food and excellent desserts.
   

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5. M

   Matt

   VIP

   Des Moines

   75 reviews

   1.0

   75 reviews

   Dined on 5 January 2025

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 1

   Horrible experience. The heat didn’t work and they were out of lots of items. They should have closed , some waiters left early. It felt like 55 degrees in the building. Bad mess tonight.
   

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6. M

   Mike

   Orlando

   16 reviews

   2.0

   16 reviews

   Dined on 1 January 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   New Years Eve…. Service was slow to lousy…. An hour after our order was placed the server came back and said that the kitchen had lost our order and we needed to give it to her again. She kind of laughed about it when she told us, no apology, no nothing. The majority of the area of the restaurant that was sitting around us also experienced horrible service and some experienced the same thing on lost orders. No lead management anywhere in sight to talk to or to get the staff inline. Complete joke! Once we got our food we were thrilled to be able to eat and just get the heck out of there. Will go back no more.
   

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7. D

   Darci

   Des Moines

   3 reviews

   3.0

   3 reviews

   Dined on 28 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   I was quite relieved that the food was decent, but everything about this place was cringeworthy. I first noticed the plates that were on the table for the bread. They had a film on them and looked dirty. After that I started noticing how dirty the glass windows and doors, and a huge mirror were. When using the ladies room, the lighting was alarmingly low. The floors, doors, fixtures, caulking and especially the falling down and broken filthy ceiling tiles — all of it was awful. There were also disgusting filthy ducts that were fuzzy with growth, rusted drains, just so much inattention to cleanliness. The food tasted good, was served hot, and was fine. The service was fine, but nothing special. After I started noticing the filth everywhere, I just had a hard time trusting anything else. Management must be non- existent - this place really needs to shut down and clean everything and refresh all the details. I won’t be going back. Had the food not been good, I would have given this place a 1.
   

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8. J

   Julie

   Des Moines

   1 review

   4.0

   1 review

   Dined on 25 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   First of all, thank you for being open on Christmas! The food was great. The service was a little slow and inattentive. The place is spacious and comfortable for dining.
   

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9. J

   Jill

   Naples

   1 review

   5.0

   1 review

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful to have you open for Christmas for those of us who travel and don’t have an option to cook at home. It was very much appreciated. We really appreciate Sara who not only worked on this special occasion but also her birthday!
   

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10. A

    Angel

    VIP

    Phoenix

    7 reviews

    4.0

    7 reviews

    Dined on 24 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    The service was very cheerful and good. A little slow but they were busy. Food was good. The staff was so impressive they were helping each other and worked as a team.
    

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