Brazos-Proper Texas Kitchen

Review summary

1. S

   Stephanie

   Cleveland

   1 review

   vip
   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   The restaurant is beautiful, and the service was wonderful. Unfortunately the food fell short.
   

   Brazos-Proper Texas KitchenResponded 1 day ago

   Howdy, Stephanie! Thank you for taking the time to provide your thoughts on your recent visit to Brazos - PTK. While we’re delighted to know the service stood out, we regret that your meal missed the mark. Rest assured, your feedback is being addressed with our team to elevate the quality of future visits.
   

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2. S

   Steve

   Austin

   4 reviews

   vip
   1.0

   4 reviews

   Dined on 14 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Server was terrible. Could not get our drink orders correct much less the food. We were actually there for a pre theater price fixe dinner, but the manager had no idea what we were talking about. We showed him the email confirming it and the advertisement from the restaurant advertising it. Said no one told him. When we came in we told the server we had a show to go to, but she walked around like a zombie. Won’t be back for sure.
   

   Brazos-Proper Texas KitchenResponded 1 day ago

   Howdy, Steve! Thank you for taking the time to share your recent experience at Brazos - Proper Texas Kitchen. We are disappointed to hear that your dining experience did not meet your expectations. Your feedback has been shared with our culinary team and management as we work to improve and provide the quality experience our guests deserve. We hope you will give us another opportunity to serve you in the future.
   

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3. A

   Ashlie

   Houston

   2 reviews

   3.0

   2 reviews

   Dined on 1 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   It took a 50 minutes to get get our food. There were only four tables seated in the whole restaurant while we were there. Three people at our table ordered the same plate and they didn’t have enough ingredients for all three to get the same sandwich. It’s a beautiful restaurant and all the servants were very hospitable, but the wait was really long and the lack of ingredients was off putting.
   

   Brazos-Proper Texas KitchenResponded 1 day ago

   Howdy, Ashlie! We appreciate you taking the time to share your feedback about your visit at Brazos - PTK. It’s disappointing to hear that your dining experience fell short of expectations, and we’ve shared your comments with our team to make necessary improvements. We hope you will give us another opportunity to show you our Howdy Hospitality.
   

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4. S

   Scott

   Las Vegas

   11 reviews

   3.0

   11 reviews

   Dined on 25 October 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was sub par. Forgot an item that was ordered. Had to request a second plate even though waitress knew the order was being shared. No butter or jelly brought out with toast. No refill of coffee offered, had to request it.
   

   Brazos-Proper Texas KitchenResponded 1 day ago

   Howdy, Scott! Thank you for sharing your honest feedback about your recent visit to Brazos - PTK. We regret that your meal did not meet your expectations. We have shared your comments with our culinary team and management as we work to improve and better serve our guests. We hope to have another opportunity to serve you in the future.
   

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5. C

   Cheryl

   Denver

   50 reviews

   vip
   4.0

   50 reviews

   Dined on 12 October 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We went to Brazos Proper Texas Kitchen on a day when there was not a home game at TAMU. This restaurant is hidden in the Hilton Hotel & Conference center. It was very quiet. Service was pleasant and playful. The steak sandwich had great smoky flavor. For a casual night our bill was a bit high compared to if we had gone to "a burger joint". The atmosphere is lovely. This is a hidden gem, unfortunately. On game day I image it would be packed. Worth a visit.
   

   Brazos-Proper Texas KitchenResponded 1 day ago

   Howdy, Cheryl! Thank you for the kind review and recommendation of Brazos-Proper Texas Kitchen at the Texas A&M Hotel. We are pleased to hear that you enjoyed your dining experience with us and look forward to serving you again soon.
   

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6. L

   Leticia

   Chicago

   7 reviews

   vip
   3.0

   7 reviews

   Dined on 17 August 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   We had breakfast and they took forever , food would not arrive. Very slow.
   

   Brazos-Proper Texas KitchenResponded 1 day ago

   Howdy, Leticia! Thank you for the candid review and feedback. We have shared your comments with our culinary team and management for improvement. We hope to have another opportunity to serve you in the future.
   

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7. P

   garyP

   Austin

   5 reviews

   vip
   2.0

   5 reviews

   Dined on 2 August 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   The pork chop was overcooked beyond recognition. Dry as pulled pork and not hot. Sea bass ok. Rice not prepared well. Steak prepared well and tasty. Would not recommend
   

   Brazos-Proper Texas KitchenResponded 1 day ago

   Howdy, Gary! Thank you for sharing your feedback about your recent visit to Brazos-PTK. We regret that your experience at Brazos - PTK fell short of your expectations. Your comments have been shared with our culinary team and management as we work diligently to ensure all guests dining experience reflects the high standards we strive for. We hope to have another opportunity to show you our signature Howdy Hospitality.
   

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8. HB

   HanBCS

   Houston

   20 reviews

   vip
   5.0

   20 reviews

   Dined on 15 June 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Enjoyed a great meal at Brazos-Proper Texas Kitchen before the George Strait concert. They were busy! Staff handled it well. Food was tasty and special drinks created for concert. Great atmosphere!!
   

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9. OT

   OpenTable Diner

   New York City

   1 review

   1.0

   1 review

   Dined on 15 June 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Service was horrible. Waiters and bartenders were understaffed. We ordered drinks when we sat down and didn’t get them until we were done eating. Half the tables were empty, but yet there was a line out the door of people who had reservations. They didn’t have enough menus - again with half the tables empty. Buffet kept running out of plates. Very expensive meal for such awful service.
   

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10. OT

    OpenTable Diner

    Austin

    3 reviews

    3.0

    3 reviews

    Dined on 14 June 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4

    Service and all was great but the kitchen was super slow. We were the only folks in there and first in the restaurant and other later tables got their food before us. We only ordered burgers and one plate of ribs. Otherwise nice place but definitely a hotel restaurant.
    

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