Brazz

Review summary

1. Z

   Zachary

   Bath

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service - the food from the kitchen and the drinks from the bar were fantastic. Would definitely recommend.
   

   Is this helpful?

2. T

   Tony

   Devon

   7 reviews

   3.0

   7 reviews

   Dined on 30 January 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   A nice space but typically the banquettes in the bar space are uncomfortable and too low for the tables. The food was good, if rather oversalted. The service was good to start but after ordering a soup starter, our mains took another 40 minutes to arrive.
   

   Is this helpful?

3. S

   Sharon

   London

   5 reviews

   5.0

   5 reviews

   Dined on 22 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We have been visiting Brazz for many years & it is consistently good
   

   Is this helpful?

4. C

   Claire

   Nottingham

   2 reviews

   2.0

   2 reviews

   Dined on 31 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The restaurant did not have our table ready when we arrived. We had to wait for someone to come and ask us what we wanted and were then told to wait at the bar while our table was cleared of the people sitting drinking at it. The bar staff looked and sounded harassed. When we were seated the menus we were given did not reflect the menu online as far as vegetarian options were concerned. The vegetarian with us had the choice of potato gnocchi at £25 (yes!) as a main course or nothing. The gnocchi was bland and stodgy and pretty much inedible after a few mouthfuls. The rest of our party had reasonable dishes but the service was hurried and haphazard. We had the sticky toffee pudding for dessert which was hardly warm and obviously out of a carton from the freezer. The vanilla ice cream was a scoop from again a carton in the freezer and tasted of nothing. When the bill came at the end of the meal we had been charged £6 extra than menu price for our bottle of wine and the potato gnocchi was billed as £28.92! The wine price was rectified after much checking of menus and discussion with the manager but the explanation for the price of the gnocchi was that the till automatically adjusted it because it was from the set menu and the sticky toffee pudding was also from the set menu. The person waiting on our table seemed as confused as we were and in the end we decided not to continue trying to understand the bizarre pricing. We had been looking forward to a reunion in Brazz with friends and had travelled from Bristol. We had enjoyed eating in Brazz immensely 25 years ago but it was a big disappointment, very over priced, dirty cutlery and a filthy cup were given to us and no apology offered for overpricing. All in all ok for an expensive alcoholic drink in the bar area but exorbitant pricing for bland precooked food with little taste.
   

   Is this helpful?

5. J

   James

   Bath

   7 reviews

   5.0

   7 reviews

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another wonderful evening with my family. The request for a particular table was accommodated and when I asked to add extra people, this too was actioned. The food and service were consistently good and the atmosphere created is very comfortable. We keep returning because of these things and also the consistency of delivering these parts of the experience. My only disappointment that they had taken the Venison off the menu, but that's my only small negative.
   

   Is this helpful?

6. C

   Charlotte

   Edinburgh

   4 reviews

   3.0

   4 reviews

   Dined on 22 December 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   When we first arrived we waited at the bar for a couple of minutes whilst 3 or so staff initially ignored us and continued with drinks orders - a simple “someone will be with you shortly” would have sufficed. The set menu offered great value for money, but was quite limited for my fussy partner and the other menu offered no starters - so we asked the waitress if we could we order starters from the set menu and a main from the other menu. She initially was quite grumpy with us, but I merely wanted to check we wouldn’t be charged £20 for a starter! Confirmed we could do that and wouldn’t be charged that much but no price info offered to us. The food itself was top quality and the cocktails were also very good. However, The service does need some attention though. I do not expect to be made like we are putting the staff out. Whilst we all have off days - in hospitality it is expected you will smile and be polite to the customer if they offer the same approach to you. If it wasn’t Christmas time, I would have asked for the service charge to be removed. A meal out is not just about the food - the overall experience matters just as much!
   

   • 

   Is this helpful?

7. V

   Vicky

   Bath

   1 review

   3.0

   1 review

   Dined on 21 December 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The Steak was quite tough for £33 we expected it to be very good was dissatisfied
   

   Is this helpful?

8. J

   James

   Bath

   7 reviews

   5.0

   7 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food in a really nice atmosphere. Staff were really attentive and we enjoyed some lovely cocktails at the bar before our meal.
   

   Is this helpful?

9. S

   Silvy

   Bath

   1 review

   5.0

   1 review

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food, service and atmosphere, definitely will recommend this restaurant to my friends !
   

   Is this helpful?

10. C

    Colin

    Bath

    4 reviews

    5.0

    4 reviews

    Dined on 11 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excllent service and great food and a n8ce place to be
    

    Is this helpful?