Brenner's on the River Walk

Review summary

1. D

   David

   San Antonio

   15 reviews

   4.0

   15 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was really excited to go for the first time, the staff was extremely friendly and Professional, upon sitting at my dining table. It was frigid. I mention it. They said they were experiencing some problems with the AC but they were turning it off. It was already cold outside. I don’t know why the AC was on, After several attempts to get the staff to either turn it off or turn it down. They were unsuccessful so the entire evening along with other patrons in the area froze all night long. After complaining, no manager came by to check on us, not even a courtesy dessert or coffee, it is very unlikely I will be returning. The only positive experience was the server he was extremely friendly and did his best to accommodate us but at the end, it was too cold to enjoy our evening.
   

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2. j

   jesse

   Los Angeles

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   I had booked a reservation for a birthday and before selecting this restaurant I had looked up reviews and searched multiple locations for different options and this is the restaurant I settled with within the first serving entrées. I knew the experience was going to be horrible as I sat there and watched multiple other parties asked to speak to the manager. My experience led to not having any of my salads or soups delivered to me as ordered. I know the bread thing is free, but we did not get any even after we asked and multiple times I asked the waiter to accompany my sparkling water with wedges of lime, which never came but the most disappointing thing of all was our waiter not knowing whether or not certain cuts of steaks were in stock after offering it to us. We ordered a prime steak and waited almost 20 minutes before they told us that it was not available, and we had to change our selection and we ordered a tomahawk steak, which came to us very cold on top of that we did not get our appetizers. Needless to say I will never be going back to this restaurant 
   

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3. L

   Laurel

   VIP

   San Antonio

   23 reviews

   4.0

   23 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Great service and ambiance. Our entrees both came out rare though we’d ordered them medium and medium rare. The rest of the food was delicious.
   

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4. M

   Marsha

   San Antonio

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best food, best drinks, and best service on the Riverwalk!
   

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5. G

   Gregory

   San Antonio

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food , staff was knowledgeable ,friendly and so helpful. A definite favorite of ours
   

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6. C

   Chad

   Nashville

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   Sat on the outside patio. The music selection seemed a bit unusual for the setting. The music selections at Landry‘s restaurants always seem to be a bit off from the anticipated vibe. Also, the lighting was a bit brighter than needed for an intimate dining experience on the patio. Distracted a bit from the lights on the Riverwalk. Advise the staff that I was an LSC member because they had not mentioned it when I checked in which they usually do. The visit did not seem to be credited to my LSC account. 
   

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7. W

   William

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We sat outside on the balcony overlooking the River Walk. Noise was moderate. Even being outside it was dark. Food was outstanding. Wine was good. Will definitely good back.
   

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8. C

   Christy

   Austin

   1 review

   5.0

   1 review

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Vincenzo was the best server. We really enjoyed our time, and all of his help. Food & drinks were great. Thx!
   

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9. Z

   Zac

   Dallas

   1 review

   5.0

   1 review

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for dinner. Would definitely recommend
   

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10. R

    Ryan

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined on 13 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was great, server was great; ate inside and it was very nice.
    

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