Brera Lounge

Review summary

1. d

   david

   London

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Terrible service, unwelcoming, unfriendly, extremely rude. Would not recommend
   

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2. A

   Adeel

   London

   3 reviews

   1.0

   3 reviews

   Dined on 8 February 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The pizza’s were served cold with overcooked and bland chicken and undercooked pepperoni, with almost no cheese. The music was too loud. The table kept bouncing off the floor. Dont go there for the food. Just dont.
   

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3. A

   Alison

   VIP

   Surrey

   101 reviews

   3.0

   101 reviews

   Dined on 25 January 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   We had booked for 7pm, we arrived a great deal earlier so we could see the Canary Wharf lights. They happily accommodated us. The place was empty, fab setting and immaculate. We ordered drinks, starters and mains. No sign of our starters, then finally our mains ( two pizzas and chicken salad arrived), no sign of our starters! They finally arrived, and we were not happy. The pizzas, sadly were dreadful, so was my salad, the garlic bread was nice. All a bid of a shambles really, but very nice place. Would not eat there again. Even though the manager discounted our food, just not for us sorry! Great vibes if you like expletive loud music though
   

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4. H

   Hannah

   London

   1 review

   1.0

   1 review

   Dined on 25 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Age policy - unclear on booking so refused entry with teen daughter and friends post skate.
   

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5. J

   Johnpaul

   London

   1 review

   4.0

   1 review

   Dined on 19 January 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Loved the vibe and it was warm enough, great ambience.
   

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6. R

   Ross

   London

   2 reviews

   5.0

   2 reviews

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Service from Diamond as always! Great Shisha, great music good vibes!
   

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7. R

   Ross

   London

   2 reviews

   5.0

   2 reviews

   Dined on 27 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Diamond was amazing great service! Coming back just for her!!
   

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8. I

   Ini

   London

   1 review

   4.0

   1 review

   Dined on 13 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Overall good evening, celebrated my birthday here, would defo recommend
   

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9. I

   Ivan

   London

   3 reviews

   4.0

   3 reviews

   Dined on 10 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great service, pretty good pizzas and lots of flexibility to accommodate my party of 12.
   

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10. I

    Ines

    London

    2 reviews

    1.0

    2 reviews

    Dined on 22 November 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    We walked in and were seated, After few minutes we asked if we could move to another empty which were denied, We explained we felt uncomfortable seated next to the people they seated after us but our request were denied. After few minutes, some of our friends came and had a bigger table, they ask us to join them. We politely asked the waiter to move our drink and shisha to our friends table, we were told to wait and 20min later still being ignored, The manager with bold head and glasses fave us a disgusted looks as if we did something wrong asking to be moved to our friend’s table. We approached another waiter asked him to , he was about to help us. The manager stopped him and sent him away, looked like he just didn’t want no one to serve us. It felt like a hate towards us for no reason, If you are understaffed, hire more but don’t treat us customers poorly due to your overwhelming work. I understand the place is full and have big demand but hire more waiters!!! Men were treated differently with respect maybe because they spend more. We didn’t feel welcome or respect. The whole experience was ruined by the manager. The waiter were lovely is just the manager who seems to have a problem with us.
    

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