Brio Italian Grille - Allen - Watter's Creek

Review summary

1. K

   Karen

   Dallas

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service on a very busy Xmas evening. The kitchen also rose to the occasion admirably. Family situation required dining out and we are grateful that Brio was open
   

   Is this helpful?

   Report
2. OT

   OpenTable Diner

   San Antonio

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Waited for more than 30 minutes although we booked the table. It’s noisy and the service was slow. Pasta was undercooked.
   

   Is this helpful?

   Report
3. M

   Mintze

   Chicago

   4 reviews

   4.0

   4 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our reservation was 5:15. We didn’t get seated till close to 6 o’clock.
   

   Is this helpful?

   Report
4. M

   Mayra

   Dallas

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We never got to eat. We had reservations for 5:15, we sat at 5:40, we order appetizers and we left at 6:40 with out eating. It was super busy on Christmas Day, maybe will try another day.
   

   Is this helpful?

   Report
5. D

   David

   Orange County

   13 reviews

   3.0

   13 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   we went here on Christmas Day. As there was not many restaurants open, we made reservations a month prior. It seems that they overbooked. The server advised us that to expect the food not to come out for at least 30 to 45 minutes. I’m glad she told us out ahead of time as we did not expect to be at that much of a wait. The service was good, but the food not so much probably because they were strained on resources note to self don’t go to restaurants on Christmas Day.
   

   Is this helpful?

   Report
6. M

   Mark

   Dallas

   3 reviews

   2.0

   3 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   It was Christmas day and restaurant was way Overbooked, service was extremely slow and food was very mediocre. Waiter tried his best to keep up, but it was just a losing battle. Customers all around us were so frustrated that they never received their food. It’s typically a well-worn restaurant However we’re not prepared for the Christmas rush and accepted excessive reservations.
   

   Is this helpful?

   Report
7. K

   Kim

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were exceptional. We arrived 15 minutes prior to our reservation, and they were able to seat us immediately.
   

   Is this helpful?

   Report
8. D

   Donna

   VIP

   Dallas

   16 reviews

   5.0

   16 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great pre-holiday treat for us! The food is always excellent, great atmosphere, and attentive service.
   

   Is this helpful?

   Report
9. E

   EJ

   Dallas

   3 reviews

   2.0

   3 reviews

   Dined on 15 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   We waited 20min for our reserved table and once we got seated, we sat for 15min being ignored the whole time. My husband finally got up and asked the hostess where our server was. Apparently, one waiter thought we were another waiters table a vice versa. The food came late and my asparagus was soggy. Not a real good experience for a birthday dinner.
   

   Is this helpful?

   Report
10. S

    Susan

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on 15 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I ordered salmon. The presentation, taste, and combination was amazing! 10 out of 10!
    

    • 

    Is this helpful?

    Report