Brio Italian Grille - Columbus - Easton

Review summary

1. W

   Wendy

   VIP

   Phoenix

   17 reviews

   4.0

   17 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Ordered a dish and asked the server if it was spicy and he said no. But it was so spicy I could not eat it. I have to be gluten free and thank goodness my friend also ordered gluten free as then we just swapped meals. The server did offer to bring us something else but we worked it out. I originally wanted lasagna, but then he said that was a typo on the menu and it wasn’t gluten free. There was a big party next to us that was super noisy. And they sat us at a 2 top right next to a doorway and a family party and I didn’t like that. When you are having a meal, bread and a bottle of wine, a 2 top just is NOT big enough. Next time I will make sure to speak up if they try to do that. But they were really busy and we were trying not to make waves. The server did offer us complimentary ice cream since the meal was so spicy and we got just one and split it. The GF bolognese was just ok. Pasta was a little undercooked and the sauce was skimpy. Overall it was an ok experience but not near as good as past visits. This is a place we always go when visiting the area but might skip it next time after this latest disappointing visit.
   

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2. G

   Gigi

   Columbus

   12 reviews

   3.0

   12 reviews

   Dined on 15 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Food was mediocre, service was ok. When you have to ask for a refill on water and ask your server for bread 2xs, you’re left with a sour taste for the evening.
   

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3. D

   Daniel

   Cleveland

   41 reviews

   5.0

   41 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Spaghetti Bolognese was fantastic, and the flatbread was excellent!
   

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4. s

   susan

   VIP

   Columbus

   7 reviews

   5.0

   7 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great waiter, food served hot and in a timely manner.
   

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5. G

   Gregory

   Columbus

   12 reviews

   5.0

   12 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brio never disappoints in Easton! Drinks and food are always great. Service is the best. One of my favorite places to eat!
   

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6. C

   Clay

   Cincinnati

   6 reviews

   3.0

   6 reviews

   Dined on 15 December 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   We were really looking forward to our annual shopping trip at Easton for Christmas and decided to go to Brio for dinner. We had reservations for 7 o’clock, and were seated right away. It took a half an hour after mentioning to the host stand twice before we saw our server. It was another 15 minutes before we received our drinks so we seated for 45 minutes before we even received a glass of water. I don’t think that this is normal For this restaurant. I’ve always had great service and a wonderful experience there, but tonight was an exception.
   

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7. C

   Crystal

   Columbus

   16 reviews

   2.0

   16 reviews

   Dined on 11 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Brio consistenly disappointed us to the point we decided to just go once a year during the holidays to sit out on the back deck in view of the Christmas tree. My husband really likes one of the entrees and it's a nice ambience. However this is likely the last time we will ever visit a Brio. This time they didn't have any seating in the back even though it was notated in our reservation but okay I get it, can't win them all if it's first come first serve. So they seat us inside, at a table that was set for dinner but very obviously dirty with crumbs and oil marks. I would've asked our server to wipe it for us but it took him forever to get to us and I had kids scrambling to grab things on the table. So I wiped it down with my own wet wipe. Service was very slow. Food was mediocre. The kids cheese pizza had some type of abnormal cheese on it (not just mozzarella) and made it tangy and unpleasant for the kids. It's just not worth the money. Severly overpriced for the quality and service.
   

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8. D

   Diane

   Columbus

   3 reviews

   5.0

   3 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I Brio's and meeting friends there during this time of the year is magical. Our server was amazing, and the food and wine are always excellent. Will go back again and again!
   

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9. B

   Beth

   VIP

   Dallas

   14 reviews

   3.0

   14 reviews

   Dined on 8 December 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   My food was not good. Bad flavor for some reason, no lemon flavor. Dry. We were seated next to a large party with a person with a wheelchair, so my companion was seated in the aisle. Can't believe there were no other tables in the restaurant, so we weren't crowded. Notcsure I will return, has gone downhill.
   

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10. J

    James

    Columbus

    7 reviews

    3.0

    7 reviews

    Dined on 8 December 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Food is overpriced for the quality and quantity. Service was ok could have been better. Waiter had to be reminded several times to bring items to the table.
    

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