Brio Italian Grille - Columbus - Polaris Brio

Review summary

1. d

   daniel

   Columbus

   23 reviews

   3.0

   23 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Our food for the most part was good . We have eaten here more than a couple times in the last several years as it used to be a good to for us . To start with the appetizer plates were stuck together and upon inspection was stuck because there was a big wad of blue gum stuck to the bottom of one . The appetizer of calamari came out without a lemon wedge garnish for seasoning and the waiter said they never have done that ?? Did bring wedges after it was consumed finally and never recieved an additional ordered salad . Also ordered an ol fashioned which was terrible compared to others I have had or made myself along with arriving late with the meal. Just nothing clicking at this visit and will be awhile before I gamble again !
   

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2. N

   Neil

   Columbus

   41 reviews

   4.0

   41 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Dined with two children so the booth was invaluable!! Food was outstanding. Lasagna, spaghetti with chicken, and salmon each had their own special flavors. Our server was very nice but overwhelmed with big tables.
   

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3. C

   Charles

   Columbus

   1 review

   4.0

   1 review

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I read some bad reviews about the service and the food, but none proved to be true. The food was predictable but it tasted good. All four of us enjoyed our meals and had no complaints.
   

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4. K

   Kimberly

   Columbus

   9 reviews

   2.0

   9 reviews

   Dined on 14 December 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 5

   Started with calamari that was so tough, it was hard to chew. We sent it back and it was marginally better. My husband ordered the lamb chops which were also extremely over cooked. I had the salmon salad and the salmon was dry and over cooked. The server was fine but did mention the kitchen being overwhelmed due to a banquet upstairs. Just not the typical experience.
   

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5. L

   Lisa

   VIP

   Columbus

   12 reviews

   3.0

   12 reviews

   Dined on 10 December 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   The restaurant was extremely understaffed. The host was extremely rude. The Bartender was waiting on half the restaurant and did her best. Not the experience I was expecting.
   

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6. M

   Matthew

   VIP

   Columbus

   1 review

   1.0

   1 review

   Dined on 7 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Absolutely awful service. Bread didn’t come out before dinner despite us requesting some for our three hungry kids. My wife and I requested salads to come out before the meal, and they came out with the meal. My wife’s meal came out way after everyone else’s meal came out. I waited to eat my meal with her and mine was cold before her meal came out and all three kids were completely finished before we started eating. It was near impossible to get our server to bring us anything. Most disappointing g experience I’ve ever had at Brio.
   

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7. T

   Tim

   Columbus

   3 reviews

   1.0

   3 reviews

   Dined on 7 December 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Seemed to be understaffed. Took probably 20 minutes for a server to show up at our table. Originally brought out wrong drinks. First round of bread was frozen on the inside. Steak medallions were dry and overcooked. Lasagna was disgusting with very bland flavor, and cheese tasted like and had the consistency of canned cheese spread. Because of slow service we were there for two hours total. Very disappointed, especially for the price.
   

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8. S

   Sabrina

   Columbus

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice dinner with a friend I haven’t seen in a while. The food was excellent as usual. The pasta a la vodka is my favorite dish at Brio. I highly recommend it if you haven’t tried it yet.
   

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9. B

   Brian

   Columbus

   2 reviews

   5.0

   2 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jay our server was amazing and the food was cooked perfectly all around.
   

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10. L

    Lauren

    Orlando

    3 reviews

    5.0

    3 reviews

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our first time going to a restaurant for Thanksgiving. It was perfect! Seated right away with a reservation. Service was outstanding including the GM making rounds in the restaurant. Food was amazing.
    

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