Brio Italian Grille - Gilbert - San Tan

Review summary

1. T

   Tom

   Phoenix

   27 reviews

   4.0

   27 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great food! Great coupon deals if you join their dining club. Server was fantastic. However, the food took 30 minutes to be served once ordered. There was a long time to wait.
   

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2. A

   Alan

   Denver

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   It was Saturday nite. We got right in. They must be understaffed as service was very slow. It took several minutes to even get water. One member of our party ordered soup and it came with dinner, not with salad course. We didn’t ask, but they should have comped it. The food service was very slow. The main course wasn’t hot, guessing it sat ready for a while and not picked up timely. Salad plates not cleared before main course came. Other tables were not cleared when diners left.
   

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3. S

   Samantha

   Tucson

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Just don’t eat here. The food was expensive and did not taste good. Services was mid.
   

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4. C

   Carolyn

   VIP

   St. Louis

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We both tried the $25 Tuscany experience and really enjoyed our meals. Nice sized portions. Liz did a great job making sure we had everything we needed.
   

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5. A

   Adil

   Tucson

   1 review

   3.0

   1 review

   Dined on 12 January 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   First… even though we had a reservation, had to wait little shy of 10 min. The table looked beat up with scratches like it was purchased at a goodwill. Had requested a pastry or a small dessert since we were celebrating a birthday… was told they don’t do that.. good to know surely not a place to go to to celebrate any occasions. Food seemed to be on… Olive Garden would have been a better choice.
   

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6. M

   Michael

   VIP

   Phoenix

   1 review

   2.0

   1 review

   Dined on 10 January 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   This location has gone down hill bad. Not good food and understaffed
   

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7. S

   Sheryl

   Minneapolis

   2 reviews

   1.0

   2 reviews

   Dined on 5 January 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Worst dining experience! Had a reservation for granddaughter birthday. We were taken to our table by window as requested and ignored for 35 minutes….. finally waved down hostess (who had passed us several times) She said she would get a waiter ….. another 10 minutes. We did get water a placed a wine/drink order, several minutes later received glass of wine & took order! Food was ok. We should have left after first 15 minutes. Worst of all ….Not one apology - from anyone! They forgot or ignored fact of birthday celebrations. We let it go as well. Went out for desert at another resturant!
   

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8. L

   Lauren

   Phoenix

   28 reviews

   4.0

   28 reviews

   Dined on 4 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice open floor plan. Not loud. Never got asked if we wanted cheese on top of our meal. Ordered the wedge salad to split- it was a 1/4 wedge. Not worth the price at all and so small. Was not split either. Chicken limone was awesome, three think cutlets, a scoop of mashed potatoes and broccolini. Mashed potatoes were not creamy at all. Like just butter and water added. Husband ordered the side of shrimp and scallop risotto and was served the meal portion which was overpriced for three shrimp and mini scallops. Was tasty though.
   

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9. L

   Lamar

   Sacramento

   2 reviews

   5.0

   2 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great food, great service….very kid friendly (not sure if that is a good or bad thing) but that co tributes to the noise. But will definitely visit again. Lamb chops and NY Strip were amazing.
   

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10. S

    Sandie

    Phoenix

    5 reviews

    2.0

    5 reviews

    Dined on 1 January 2025

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3

    Out of my favorite dish, salmon, so I ordered chicken Marsala. It was horribly salty. Told waitress and she didn't offer an alternative. My mom's meal came out wrong so they took it back and she got it back when most of us were almost done eating
    

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