Brio Italian Grille - Irvine - Spectrum Center

Review summary

1. M

   Meghan

   Orange County

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Our first time was fantastic. Our second time we had to wait 40 min just for someone to ask us what we want to drink and served us water. An hour for bread. The people that came 30 min after us got their order taken and water within 10 min of being seated. After the bread we waited another 30 min or so for the food. I had to get up and ask the server for steak sauce and a steak knife.
   

   Is this helpful?

   Report
2. M

   Mark

   Orange County

   2 reviews

   vip
   2.0

   2 reviews

   Dined on 13 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was not good. It was slow, food came out cold. We ended up leaving without one of our meals ever being served.
   

   Is this helpful?

   Report
3. R

   Ryan

   Hawaii

   1 review

   2.0

   1 review

   Dined on 13 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   I made a group reservation for dinner, but there was no one at the reception when we arrived, and we had to wait a long time. Our table wasn’t prepared, causing us to waste a lot of time, and when we were finally seated, the space was very cramped. The noise level inside was also very high, making the experience disappointing overall.
   

   Is this helpful?

   Report
4. C

   Chris

   Orange County

   1 review

   2.0

   1 review

   Dined on 10 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Understaffed. Food very average for the price. Parking a nightmare on weekend
   

   Is this helpful?

   Report
5. N

   Nora S.

   Los Angeles

   1 review

   2.0

   1 review

   Dined on 8 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   We sat outside and were forgotten. Service was extremely slow. The food was not as we’ve had before
   

   Is this helpful?

   Report
6. G

   Gretchen

   Orange County

   18 reviews

   vip
   5.0

   18 reviews

   Dined on 4 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Emma was our server. She was very pleasant and attentive. The food was good, as usual. We can always count on great service and food when we go to Brio.
   

   Is this helpful?

   Report
7. LT

   LTEE

   Orange County

   2 reviews

   vip
   1.0

   2 reviews

   Dined on 2 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Lacking overall. Below average food and service. …
   

   Is this helpful?

   Report
8. D

   Doris

   Orange County

   4 reviews

   2.0

   4 reviews

   Dined on 26 October 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   The food was so salty and cold. Expensive glass of wine that tasted awful 😖
   

   Is this helpful?

   Report
9. G

   Geoffrey

   Orange County

   1 review

   5.0

   1 review

   Dined on 24 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had lunch with three of my colleagues. We ordered flat breads (Brio's version of pizza) to start and two salads, one pasta and one risotto for main course; no desserts. Service was excellent, the food was good and good value. We all agreed that we'll come back to Brio.
   

   Is this helpful?

   Report
10. G

    Gissou

    Orange County

    2 reviews

    vip
    1.0

    2 reviews

    Dined on 24 October 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    After having a reservation, we were told that it takes another 10-15 minutes of wait. We asked to be seated outside, he said you can sit, but we don’t guarantee service!!! What??? Why am I here than? Why give me a reservation, if you don’t have the Staff to attend to guests!! Unbelievable!! No wonder there were hardly anyone there!! Yet they did not have enough staff to attend!!
    

    Is this helpful?

    Report