Brio Italian Grille - Sarasota - University Town Center

Review summary

1. k

   ken

   VIP

   Greater Boston

   91 reviews

   3.0

   91 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Dined Monday evening … food quality good …. Waiter was nice and courteous…. Time between appetizer over 50 minutes ….. much too long …. No explanation …. Made it a less than enjoyable experience …. Probably won’t go back ….
   

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2. M

   Mary lou

   VIP

   Tampa

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great pasta and Cesare salad great service nice ambiance !
   

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3. R

   Richard

   Naples

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My son’s favorite place to eat. They have glutton free pasta for those with allergies. All their dishes are great.
   

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4. T

   Toni

   Tampa

   128 reviews

   5.0

   128 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Your lasagna was divine. The waiter was very pleasant and accommodating.
   

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5. J

   James

   Orlando

   1 review

   3.0

   1 review

   Dined on 31 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We enjoyed New Year’s there the previous year and had a completely different experience. Last night the service was terrible. We spent most of the evening with empty glasses with minimal attention from our server. Food temperature was room temperature and the entire group was left disappointed. I don’t know what changed in the last year but it was not for the better. Next year will be a different restaurant for sure.
   

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6. E

   Evelyn

   VIP

   Tampa

   6 reviews

   2.0

   6 reviews

   Dined on 27 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Outdoor seating was nice. Table was not set when we sat. Spotty attention by server. Drink orders taken. Not all served at same time. No bread while waiting. Manager explained Christmas day was overwhelming experience tbis year. Restaurant ran out of bread. Food was good but prices high. There was no real compensation for the experience other than my 10% mall employee discount. Won't be going back anytime soon.
   

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7. A

   Alex

   Portland

   1 review

   5.0

   1 review

   Dined on 27 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was fantastic. We would definitely go back!
   

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8. J

   Jennifer

   VIP

   Cincinnati

   9 reviews

   5.0

   9 reviews

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were so glad this restaurant was open on Christmas Day, offering a warm and welcoming atmosphere when many others were closed. While there was a bit of a wait that is understandable for the holiday. The experience was well worth it. The service was attentive and friendly, making us feel right at home. Every dish we tried was expertly prepared and delicious, showcasing high-quality ingredients and great attention to detail. Overall, it was a fantastic experience, and we’re so happy we chose this spot for our holiday meal. Highly recommend it!
   

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9. K

   Ken

   VIP

   Orlando

   109 reviews

   3.0

   109 reviews

   Dined on 25 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Trying to have Christmas dinner at one of the few restaurants open is never a great experience. Very busy night with spotty service at best. This Brio has lost its luster from a few years ago. The food was excellent and was hot when we got it. While we can give some benefit of the doubt for trying to accommodate so many people, we had to find the manager to have our food brought over. It was obvious that too few servers were trying to serve so many people. I do applaud the staff from the management down for having a great helpful and accommodating attitude, and doing the best they can.
   

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10. R

    Rob

    Tampa

    3 reviews

    3.0

    3 reviews

    Dined on 25 December 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 5

    Food was great , but unfortunately wait time for food were outrageous. 45mins plus for entree and another 45 mins just for a piece of to-go desert. 2hr total dinner
    

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