Brio Italian Grille - Southlake - Southlake Town Square

Review summary

1. j

   jennifer

   VIP

   Dallas

   14 reviews

   4.0

   14 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The evening started out a little short on service in that an ordered drink of Tanqueray and tonic was unavailable as they were out of Tanqueray (early on a Fri evening) and we were told we could not substitute pasta for a couple of different Italian chicken dishes. Once we settled in alternative drinks and dishes, we were pleased with the meal of calamari, lamb chops, sausage rigatoni arrabbiata and a steak salad, we were very pleased with the meal and the service.
   

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2. S

   Susana

   VIP

   Central Texas

   18 reviews

   3.0

   18 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Unfortunately this time my experience with the food and service was not as good as before. The pork chops and salmon were way overcooked and very dry. I invited my clients to this dinner and I was disappointed with the food and attitude from the chef who came and kind of aggressively asked one of the guests what was wrong with food since he didn’t eat it. I am shocked how she handled situation. No one cleaned the table and we had to ask for water a couple times… I still left good tips because of Christmas. I will not be back and I will not bring nor my clients nor my friends to your place. So sad.
   

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3. L

   Lili

   VIP

   Cancun

   38 reviews

   5.0

   38 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So great as always, even at so busy Holidays! Congrats and Happy Holidays ‘
   

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4. I

   Ian

   Dallas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The wait staff was excellent food came out at good pace
   

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5. A

   April

   Washington DC

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Rosie was the best server!! Took our mom for Xmas dinner. Delicious Caesar salads and pasta. Seated quickly, not rushed and good service.
   

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6. S

   Sandy

   Dallas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server, Brooke, was on point. Risotto with shrimp was delicious and temperature was right. Our entrees were delivered super fast, before we finished our appetizer. All good. A bit noisy but overall, highly satisfied, especially since it was Christmas and it was a full house.
   

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7. OT

   OpenTable Diner

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were visiting for Christmas and selected Brio based on what we saw online. It did not disappoint. The host and hostess welcomed us very kindly, our table was ready on time and we immediately received service. Our server was beyond helpful. She gave us menu suggestions. And checked on us just the right amount of times. We had the bruschetta, Italian wedding soup, pork chops (so tender), potatoes, broccolini, pasta pomadoro, brio pasta (penne with chicken, peppers, pancetta and cream sauce) and the sausage rigatoni. Every dish was delicious. Over all we were so pleased with our meal. It really topped off our Christmas Day. We will return next time we are in the area.
   

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8. T

   Tracy

   Fayetteville

   7 reviews

   1.0

   7 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Will never go there agan. Inconsistent service -almost ruined our Christmas day,
   

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9. T

   Tracee

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful Christmas lunch. We will definitely be back!
   

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10. D

    Debra

    Dallas

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Nick is a fabulous server. The food was delicious. Thank you for being open on Christmas!
    

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