BRIO Tuscan Grille - Fairfax - Fair Oaks Mall

Review summary

1. R

   Richard

   Washington DC

   17 reviews

   vip
   5.0

   17 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   It was a busy Saturday night. Our server, Julio did a great job keeping up with us and all of his other tables. He was attentive and prompt with the drink, appetizer and entree orders. Food was cooked as requested and tasted great.
   

   Is this helpful?

   Report
2. D

   Dominique

   Baltimore

   11 reviews

   3.0

   11 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   The food quality was subpar (chicken Marsala). The appetizer came after the main.
   

   Is this helpful?

   Report
3. S

   Susan

   Washington DC

   42 reviews

   vip
   4.0

   42 reviews

   Dined on 26 October 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service was excellent, our waiter was very patient about our several requests as we waited an extremely long time for our order. He explained that the kitchen was backed up and I believe he did his best to move things along. We had 3 children with us who were up past their bedtime due to a long wait. Special kudos then to our waiter. Food was excellent and well-prepared too.
   

   Is this helpful?

   Report
4. B

   Brian

   Washington DC

   16 reviews

   5.0

   16 reviews

   Dined on 23 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Nice setting , enjoyed our entrees, happy hour prices for cocktails, we'll be back!😉
   

   Is this helpful?

   Report
5. M

   Matthew

   Washington DC

   15 reviews

   3.0

   15 reviews

   Dined on 18 October 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The food was good and service was attentive and friendly. Would definitely come back
   

   Is this helpful?

   Report
6. A

   Angela

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined on 6 October 2024

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 4

   I have ordered the gorgonzola beef medallion with mashed potatoes, mushrooms, gravy and veggie for 15 years. A lot of Brio restaurants closed during pandemic, except Fair Oaks Mall. My hostess, bartender and waitress were nice. The restaurant was 95% empty indoors for two hours and we had a table of 9, the largest party until the last 30 minutes we were there. I chose this restaurant for my birthday, because in the past I hosted events for a company there, and had a good relationship with the former manager, though he was no longer there. My problem was my food. When I received the plate, the beef medallions were the size of three quarters, though they used to each be triple the size (ordered the same food most visits for 15 years in Tyson’s Corner, Short Pump, and NJ; with a few visits to Fair Oaks). I was shocked to see how small they are now. Also, I asked for medium well with the center to be a juicy pink, but they were overcooked, had no flavor and were dry as liver. I told the waitress that my food was dry when she asked me, plus the free mushrooms and gravy were missing. I was told the manager would come by to speak to me, but he walked past my table many times looking away from us and he never stopped. He was attentive to another table of 3 of people who looked like they were his relatives; not sure though). In the end, my birthday dinner food was disappointing to me, so this will be my last visit to Fair Oaks Mall Brio’s. Also, my birthday dessert arrived without a song nor candle, so my family sang. I was charged for the extra mushrooms that I was told were free. I am disappointed in the manager ignoring our table.
   

   Is this helpful?

   Report
7. A

   Angeli

   Richmond

   28 reviews

   vip
   4.0

   28 reviews

   Dined on 29 September 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Foods are good as usual. Foods with sauces are usually too salty. Services are usually good but sometimes not too attentive.
   

   Is this helpful?

   Report
8. R

   Richard

   Washington DC

   17 reviews

   vip
   5.0

   17 reviews

   Dined on 28 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Our server Yelena did a great job on a busy night. She checked back with us regularly and all courses were delivered as ordered in a timely manner. Will come back again.
   

   Is this helpful?

   Report
9. T

   Tonya

   Washington DC

   195 reviews

   vip
   5.0

   195 reviews

   Dined on 27 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service drinks and food were all good! We’ll be back
   

   Is this helpful?

   Report
10. S

    Sencillo

    Washington DC

    22 reviews

    vip
    5.0

    22 reviews

    Dined on 20 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server Eric was fabulous! We opted to sit outdoors since it was nice out, it was quite pleasant. Our food took a very long time to come out but we did not mind since we weren’t in a hurry. Our server kept coming over to check on us while we waited for our food. Food was tasty and overall we had a good time. Will return soon
    

    • 

    Is this helpful?

    Report